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DTCC points payment

Submitted by HelpinAZ on Tue, 02/04/2014 - 07:07
Posts: 1870
Credits:
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Just curious why pending so long, I have one in pending since Jan 26th.


And the fact that this morning I had like 200 + points - and now I have like 11 - Also on my page I am not listed as a moderator and it shows I have earned nothing as a moderator - also it has me listed as junior member.. Is something weird going on??


Submitted by HelpinAZ on Tue, 02/04/2014 - 14:02

HelpinAZ

( Posts: 1870 | Credits: )


it's different,and i now show 1928 points when it showed barely 1000 yesterday.also when i click my history tab it looks screwey as well.


Submitted by paulmergel on Tue, 02/04/2014 - 15:00

paulmergel

( Posts: 15514 | Credits: )


HelpinAZ, can you please share the snapshot of the section where you are getting negative points (-2583 DTCC points)


Submitted by Jason on Thu, 02/06/2014 - 03:08

Jason

( Posts: 2430 | Credits: )


It seems to be okay when I first come in - but it I click on anything then it reverts to what I was talking about above.

This morning it shows my DTCC point balance as: Currently you have total -2583 DTCC points. Really!!!!

You guys just about had all working - and now this!!! - I also got several emails this morning for threads that have had responses - some that I had already read.. So at least something is working that wasn't


Submitted by HelpinAZ on Wed, 02/05/2014 - 03:53

HelpinAZ

( Posts: 1870 | Credits: )


Not showing negative now - now it has me at 72 - this morning I was at 245 ish.. -
Encash DTCC Points
Hi HelpinAZ,
Currently you have total 74 DTCC points.
Minimum 1000 points, are required for encashment request.

It is the new pages -- if this is at the top - Community, Forums, Answers, Wiki, Letters, Budgeting, Blog, Do it yourself - If the old pages shows normal - but I am guessing we are switching over. So I have just lost the points? .


Submitted by HelpinAZ on Thu, 02/06/2014 - 14:50

HelpinAZ

( Posts: 1870 | Credits: )


Thanks for the data. Yes, we have switched to a new sub domain.
Our tech team will match credit points of old debtcc and new debtcc site (sub domain) figures.


Submitted by Jason on Mon, 02/10/2014 - 00:15

Jason

( Posts: 2430 | Credits: )


Okay still something weird going on - yesterday I had like 300ish points and today after I answered threads I have 205?? Am I loosing points for answering things now, LOL!! Hope not!!
Also I received my check in the mail yesterday for the last cash in and it still shows pending on the link?


Submitted by HelpinAZ on Wed, 02/12/2014 - 04:50

HelpinAZ

( Posts: 1870 | Credits: )


HelpinAZ, the point system is now working fine here. Please send us your debtcc forum access details so that we can further look into it.


Submitted by Jason on Thu, 02/13/2014 - 01:02

Jason

( Posts: 2430 | Credits: )