Update on Wells Fargo

Man, have I been running around with these people. You all that know me, know of the situation, it has been going on for well over a year now. They did a 'charge off' on me, sent me to a collection Agency. I sent the collection agency three payments in a row. couldn't get them to talk to me, return my calls, or respond to my letters. They sent the account back over to wells fargo, only wells fargo states that they only received two of the three payments. I have proof they were paid. Two were money orders and one was a check. The payment that seems to be in question, was a money order payment. I gave them all the information on the money order and asked them to investigate it. never heard back on it. wells fargo had wrote and said they weren't talking to me because I had a cease and desist on my account. ALL I did was ask them NOT TO CALL ME and accepted written correspondence only. they turned that around the way they wanted. So I get a letter from wells fargo, telling me that they're sorry for the misunderstanding on the cease and desist, then say they will investigate the lost payment and gave me the name of the person in collections that I needed to 'work things out with'. He also included validation of my debt and showed what I owed. It checked out with my records. I then wrote letter after letter to both of these indivisuals--concerning the lost money order and trying to work out a payment plan. no response.

They then sent me to another collection agency. National Action. I have joined a debt consolidation group, and I gave them national actions info and had them set up to start getting payments. They sent the first payment and right off the bat, national action sends the account BACK over to wells fargo. huh??? They sent my payment BACK to my debt consolidation group, which they in return, send back to me.

SO, I'm writing more letters to the two people at wells fargo that I have contact info on, trying to find out whats going on. I decide to give my debt group the wells fargo information and have them send wells fargo a payment with a proposal.
GET THIS!!!!!!!!!!!!!!!!!!!!!!!!!
wells fargo denies the proposal by saying that there is NO SUCH ACCOUNT OR ACCOUNT NUMBER!!!! so they deny the proposal. BUT THEY KEPT THE MONEY!!!!!!!!!!!!!
okay???!!! if theres no such account or account number, why did they keep my money? What did they apply my payment TO, if there is no such account?????!!! So I start writing more letters to wells fargo. As usual, I am ignored. I have YET to get my payment back and I have been raising all kinds of sand with my debt consolidation group trying to get them to get my money back. they say their hands are tied. They gave me the check number that was issued and the date the check was cashed by wells fargo.

But now, in the meantime, I have heard from yet, another collection agency on this account!!!
I sent them out a debt validation request because now my balance is more than the amount that wells fargo gave me in the validation. Its close to $600 more.
The collection agency wrote to say that they're working on getting my validation. When I get it, I will be disputing it, as they have it jacked up more, plus theres the issue of my missing money order payment and also the payment that my debt group sent.

so this is where I am with wells fargo. Not one inch more than what I was this time a year plus ago. I do however have a file over two inches thick in copies of all my letters and green cards!
any opinions and thoughts would be welcomed and appreciated!!! thanks for reading, shirley