getting my money back

You may have not understood how these loan sharks work. You may have made interest only payments thinking this paid down the balance. After you make so many of these interest only payments (rollovers) they will debit your bank the amount of the loan, plus more interest. For example, if you took out a $300 loan and the interest was $60, they would take $60 out of your account for several paychecks, then you would have to pay the loan amount of $300 plus the $60 when you either ask to pay it off or you have used up the the amount of rollovers. If this is what they did, you will have to read the forums regarding getting your money back. It will not be easy.

If the charge was not authorized, I would file a complaint with your bank. They will be able to investigate the charge for you.

Go to your banks branch manager and explain the situation. I have found it is easier to speak with the higher ups in these types of situations. If that doesn't work, contact the Department of Fiancial institutions. The banks hate it when they get involved.