No response to my request for verification...

I would definitely dispute this item on your credit report, if you feel it is being incorrectly reported or is not a valid debt.

You can do so online at the credit bureau website - and make sure you dispute it with all three bureaus - Experian, TransUnion and Equifax.

The collection agencies have no set time in which they have to reply. When you get a letter from them, you have 30 days to dispute. I am still waiting on several dv letters, 9-12 months later. I have also sent a follow up letter after 30 days in response to my dv letter, again, no response. But the more you have to show that you have tried to get this validated, the better off you are. Good Luck :D ..Karen

You can send a letter to the credit bureaus contesting the debt but it is up to the collection agency to update your credit report. I would keep repeatedly hounding them until it is done.

Make your legal move if you are not getting the response required from the collection company. Like everyone said here, dispute the item with the credit bureau and ask for results of investigation done. If credit bureaus refuse to correct information after being provided proof, it is defamation or willful injury. Charge them for violation of FCRA Section 623 and recover up to the extent of the damages done.