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Important information about paypal

Date: Fri, 04/13/2007 - 06:35

Submitted by Frogpatch
on Fri, 04/13/2007 - 06:35

Posts: 5381 Credits: [Donate]

Total Replies: 14


For any of you who use paypal I would like to share this. I had an unauthorzed charge to my account from a legitimate business. I found this out when my debit ws declined while paying for groceries. I was left high and dry because I was relying on the money being there. I was billed for an item that was returned. Paypal WILL NOT REVERSE an unauthorized charge without the OK of the company that did it. So if a crook steals your money you need to get permission from the crook to reverse it, unless it is identity theft or you can prove fraud. Do not leave your money sitting in paypal. Take it out and deposit it in the bank. Do not transfer it or they will reverse the transfer if a charge comes before it is completed.


You think I (he) am making this up. If someone has credited to your account once they can go back and charge your account. I had to got to the merchant to reverse it. Paypal is bound by the rules of Mastercard whose debit card I have. I have been with paypal for years and this was the first time this happened. I spoke with a supervisor who said, "unless you can prove fraud, they cannot and will not reverse a charge without the permission of the merchant." Do not leave a lot of money in there because if someone pirates your account, which happens more than you think, it is going to be a while before you can recover your losses. There fraud protection is a lot of Bull-oney.


lrhall41

Submitted by Frogpatch on Fri, 04/13/2007 - 07:18

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I don't think you're making it up! It sucks that they don't back up their promises . . . . I would keep at them, maybe you will get a nice person on the phone that is actually willing to help.

Have you contacted the merchant yet to see why he won't refund the payment? Is it an ebay transaction?


lrhall41

Submitted by goudah2424 on Fri, 04/13/2007 - 07:23

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Definitely keep fighting it, frogpatch!! That is completely wrong and I would think that if they are not going to back up their 100% guarantee that their could be legal ramifications for them. That doesn't make up for the fact that they left you high and dry but keep fighting! I am sorry that happened to you. I would be completely livid.


lrhall41

Submitted by Sassnlucy on Fri, 04/13/2007 - 07:57

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The merchant reversed the charge but it take several days to post. The wonderful people at Super Target held our groceries until we came back the next day with the cash.


lrhall41

Submitted by Frogpatch on Fri, 04/13/2007 - 08:37

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When my wife called the number on the back of the card from the store she was routed to India. They sound just like the route 66 people. About as helpful too.


lrhall41

Submitted by Frogpatch on Fri, 04/13/2007 - 08:43

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