USA Benefits put a charge on my checking account. What to do?

Hi Stephen

USA Benefits has been regularly doing unauthorized debits on most of the consumer's checking accounts. Ask your bank to change your account number so that you can prevent this fraudulent activity.

You should also consult your attorney and file a case against them on charges of fraudulent activity in your checking account without consent.

Regards
Roxette

I called the 800 number (800.809.5986) at 2pm on a Tuesday, and got an immediate answer. I spoke with "Darlene" at extension #2071, and she was very pleasant and confirmed that she would cancel the monthly charge immediately, and provided a confirmation number.

I'll keep the forum updated. Hopefully, this is the end of the situation. Good luck to everyone else!

Jad

Do keep us updated on it. We want to hear someone with good news while dealing with USA Benefits. Best wishes in advance.

They "screwed" me too. They are all attached to Payday loan services. If you do not read the fine...and I mean really fine..print, which must of us don't, they will put you in a membership that will debit 9.95 a month until you cancel. Call 800-809-5986 as soon as possible to cancel the account and make sure you get a conformation number. Forget about the refund, you will not get one. They have you "legally" signing and accepting the service so the payment for your first month is due at the end of the month. Even though you didn't know about them until they debit the 9.95, they have the contract signed by you which makes you "responsible". What a con, I wish there was some legal way to screw them, but it's our fault for not reading the full contract.
-Good Luck All

:shock: I just figured out that these people were debiting my account as well. I hadn't even noticed for 3 months! What a con! I guess all I can do is jump up and down scream a little bit and move on, its not like I'll ever see the 30 bucks again!

Hi bigdummy

Close your checking account as many have ultimately taken this as the possible solution. Also, you should file your complaints at the FTC and BBB as well as the state attorney general office.

Regards
Roxette

Just looked at my bank statement and saw the charges. but I have not applied nor received a payday loan in the last 4 months. The first charge is listed on my october statement and a second charge for november resulted in an overdraft fee. I don't remember signing up for any of this. This can't be legal.

Broadcastgrad

This has been a repeated incidence complained by many people in this forum. You might need to consult your lawyer. Also, keep a check on your credit report.

I also noticed a monthly debit on my most recent bank statement...apparently it's been going on since August. I called the 800 number and received an immediately cancellation, very pleasantly, although I refused to give them my social security number and that proved to be a bit of a tug-of-war. All in all, the cancellation of the monthly debit was easy and not altogether unpleasant. Thank you all for your tips!

lel410

Congratulations, but do keep a check on your bank statement. It might again pop up in the next month.

I was checking my checking account online and saw the amount of $9.95 taken out by USA Benefits.I called my bank and they asked who it was but was told there was no othr info.So went online and searched and foind all of yous with this same problem.I applied with OneClick loan but didn't authorize for any credit report.I'm going to call and hopefully get my money back.Let me know the address also in case I need to send a letter of complaint.

Barbara

You can reach USA Benefits at 800-809-5986

USA Benefits
1 millennium Drive, Uniontown, PA 15401

Please read this page as well.

http://forums.debtcc.com/forums/usa-benefits.html

I have never signed up for a payday loan in my life nor have I used any credit report systems. I recieved a charge of 9.95 as well. I called and had the account canceled but they still haven't given my money back. They basically stole the money from me. I have NEVER, EVER signed up for anything that has to do with a credit report or payday loan service, (I'm 18 ^_^)

Im sure after all the complaints,they are being very nice in canceling the accounts,but they still have taken 9.95 from thousands of people.They are not giving refunds for the first 9.95 that they took from us without our consent. :x

You know I noticed this about 8 months ago on my bank statement. Since then I have closed that account and reopened and about 2 months later they were back on debiting my account. Do you think that a Class Action Lawsuit is in order? Please advise because I would love to get in on something like that.

i just pulled up my account on line and i noticed a debit of 9.95. i called the 800 number and they told me that it was for unlimited access to my credit report. check my email and follow the link. guess what guys and gals.....no email. i tried looking them up and all i got was this. i didn't even sign up for anything.

Larry,

You should definitely consider some legal actions towards these unauthorized debits. You will have to pull attention of your lawyer otherwise there won't be any possible end of it. After all, it's your hard earned money and you just can't give it to such scammers.

You are withdrawing 9.95 monthly out of my account and I do not know why ! Please stop ! Email me back and I will give you the account number !

tsaylor1,

This is debt consolidation forum. We discuss debt related problems here and try to help each other.

It seems that you are trying to contact USA Benefits. Please go through the link below, their mailing address is listed there-
http://forums.debtcc.com/forums/usa-benefits.html

I have had the same experience. What a crock. I can't believe how some people can make money and still sleep at night.

I'm mortified to see that so many people have been scammed by these guys. I'm on hold right now with USA benefits. I've done the whole payday loan thing too... too bad that people in need of temporary help have to go through this nonsense. I'll post again with the results of my phone call.

I have been charged three times for USA Benefits from October to December... I'm happy to say that I called them and was able to get a FULL refund of my money, which they stated would take 3-5 business days. I talked to BEN at EXTENSION 2097 EMPLOYEE NUMBER 2411. I think the key is that I didn't let Ben get a word in edgewise - I said that the only resolution I was willing to accept was a full refund, and if he could not produce those results then I needed to speak with a person who could. PERIOD!!! Call them, be firm, hell get rude if you have to - BUT GET YOUR MONEY BACK. I informed Ben that hundreds of people were being scammed out of their money and I told him about all of you who have posted here. DON'T LET THESE GUYS GET AWAY WITH CORPORATE ROBBERY.

I will post again to confirm that they have actually refunded everything that was promised. GOOD LUCK YOU GUYS!

Call 800-809-5986
Ask for Ben, Extension 2097 Employee Number 2411

Here's what you say (or something close to it...) just fill in the (x) blanks.

I did not sign up for any credit report service with USA Benefits. My (x) account has been debited for 9.95 for (x) months. If there was an offer from USA Benefits within a payday loan service - it was not clearly marked and this is fraud. There are hundreds of people who have been scammed by USA Benefits and I can provide proof. I want a full refund of all the debits that were charged to my account and I will accept no less. If you cannot do this, transfer me to someone who can.

If you get transferred to someone else - say it all over again. I'm telling you all - these people have the power to refund the charges. DON'T LET THESE CORPORATE ROBBERS LIE TO YOU. Get your money back today.

Also - you'll hold for a long time when you call. Don't get discouraged. Stay on hold. It's worth it when you show them you're not going to be bamboozled.

Oh - and I read another posting where someone did not want to give out their social security number to these guys. In that case tell them the last four digits and nothing more.

Good luck,

Celia

Thanks Celia for going into the depth of this matter. It is highly appreciated.

I too have been a victim of this USA Benefits. Thanks for the contact information. I will speak to someone at this company, if I have to get to the President.

You can speak to the compliance officer, her name is Jacqueline Joseph and her number is 800-447-1252x 301. If you speak with her, you can speak to the President.

my husband and i were going over the bank statements and saw this usabenefits. we never applied for a payday loan or a free credit report. but were being charged 9.95 a month. does anyone have any answers on what to do. thank you

chendrixxxx

Talk to your bank and they will verify each of the debits made by USA Benefits. If the company fails to respond to the bank, you will have your money credited back to your account.

Also call the number given above your post. You should place a dispute with the company as well.

I did not authorize your company to take $9.95 fee from my account.In doing this your company cost me an overdraft fee of $38. I want this membership cancelled the $9.95 plus $38 refunded to my account. i will be closing this account and will report your company to the BBB if this is not done. There was no confirmation email saying that this money would be taken from my account. My email address is randy.sonja.adams.adelphia.net. I would like a response regarding this message. Thank you, Sonja Adams..

Hi Sonja Adams

You are mistaken in locating the company here. Read this thread once again and you will come to know about many others having these unauthorized debits from USA Benefits. We are discussing about them and sharing the experiences in this page.

It will be helpful if you can send your request to the mailing address of USA Benefits. You will have a documented proof of this cancellation request.

Regards
Roxette

12-29-2005, 12:10 p.m. cst..i spoke with james ext 2067 and canceled this subscription..i ordered it earlier today
cancelation comfirmation 509***.

Cancellation request kept secret - Vikas

PLEASE check this out before you agree..I received a call from a man this morning after leaving my number for a call back..this was a customer who said his bank account was debited alot of money and having trouble getting help. Called my bank and they will not honor any charges and I did cancel a few hours after signing up.

cancel my account please close my account 457-13-****
estella jone

Your bank information removed for personal safety - Vikas

Estella,

This is debt consolidation care forum, not the financial institute you are looking for. Please contact USA benefits and forward your request.

Last week I received postcad from you, that stated you had authorized my access to my personal credit.However,you were unable to deliver my access information via the email account provided. Please send me whatever information I need to enter into your site, since I have no user name, or password to be allowed to lon in.My email address is
I hope to hear from you soon. Thanking you in advance. Paul J DAlessandro


Email removed as per forum rules-Vikas

Hi Paul,

This site does not offer any credit. Perhaps you have mistaken in identifying this site. debt consolidation care provides debt help and this page is one of the forum pages of this site. Please contact your creditor in this connection.

My husband and I are representatives for a group association in Texas, and have received several phone calls from victims of the USA Benefits scam. We have a website with information about our health benefit plans, and the name is similar. So, people are searching for USA Benefits and landing on our site and think we are connected with this unethical company.

Anyway, we want to thank you for this forum ...we found you, and are now able to give out the address and phone number of USA Benefits, based on your forum and the accurate information you've been able to post here.

If we uncover any helpful information, we will be sure to post it here. Good luck to all of you who have been unknowingly victimized. We hope you get satisfaction!

Maria Whitworth
Independent Benefits Advisor
USA+ (United Service Association For Health Care)

I never told you all to charge for services I don't care to have from you all. cancel whatever services you all are offering immediately!

Maria,

It seems you are being charged by USA Benefits. Try to contact them ASAP and cancel your contract.

You can also ask your bank to stop unauthorized debits by them. Hope this helps. This is debt consolidation care forum and not at all related with USA Benefits.

These people ARE CRAZY!! They have been taking 9.95 out of our checking account for 3 months. When my husband calls they give him the run around wanting him to provide is SSN and he wont. Then he tell them they better stop taking out 9.95 and they hung up on him. We sent a fax to cancel and get a refund and then we get a message from Jackqueline Joseph asking him to call that she cannot cancel per fax. We have no idea how they got our information. They are very hard people to deal with. Also they must have caller id because when my husband called they called right back and he did not even leave his number. Crazy PEOPLE over their.

Dawnie,

Why don't you talk to your bank? They might help you solve this problem. You can stop unauthorized debits by simply filling out one form with your bank.

Definitely contact USA Benefits and see what they recommend to cancel the contact. Do keep us update on what is going on.

Bryan we have contacted the company and they keep giving us the run around. We have faxed and faxed and they will not stop taking it out. If I go to the bank they are going to charge me 30.00 to get this stopped.

Dawnie,

It seems that your bank has certain policies that ask for charges to stop such withdrawals. There is nothing wrong in accepting it because this $30 can save lot of money in future.

However, if you are not ready to pay $30 for this purpose, consider closing this account, if possible. Do let us know if you need any more info.

Looks like I fall into everyones shoes here. I just got a letter from my bank stating I had an overdraft,which I knew fully well that I did not use the account because we are in the process of closing it out due to moving. USA was unable to get any money due to no funds but unfortunately, we were charged nsf fees. I think we should all band together and start a class action suit against them. We may not get monetary funds from them, but atleast maybe we can get them shut down and put out of business period, and prevent others from becoming victims of this fraudulant company. I for one, do not like knowing that someone out there has all of my personal information to do with what they please. My e-mail address for anyone who would like to contact me and talk about this awful mess. THANKS for listening!!! I just needed to vent because this really P***** me off. I tend to follow through with what I say and I will get these suckers back some how!!!!


Email deleted as per forum rules-Vikas

libbygirl,

Don't forget to file your complaint with FTC, BBB and AG's office. It will take them through an investigation if huge numbers of complaints are filed. Hope they have to terminate their business very soon.

i never authorized this dont even know how they got my account info

Joseph,

Are they taking money from your account? Contact your bank and see what they recommend to stop them. You might have to go through some formalities with your bank to stop unsolicited withdrawals. Hope this helps.

I called talked to a supervisor not the person that answers the pnone he said aftre threatening them with suing and reporting them to bbb he would refund my money when i applied for free credit report is how they got my info at the bottom in small print u have to check you dont want the service to continue .

That sounds good Joseph! Please inform us once you get the refund. Your experience will help others to learn how to deal with them. Keep us updated on what is going on.