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Help. Acct have been written off as bad debt by BofA.

Date: Wed, 09/05/2007 - 14:24

Submitted by anonymous
on Wed, 09/05/2007 - 14:24

Posts: 202330 Credits: [Donate]

Total Replies: 2


Here's the condensed version: Have had 2 incidences of identity theft, most recent in Jan when TX BofA cashed blatently forged check, which caused domino effect bouncing several critical legitimate checks (IRS, etc.), plus breached checking account and credit cards. As advised by CA BofA (CA residence now) we closed TX acct, and opened new CA acct, were told to expect smooth transition of our scheduled 45 BillPay payees. We no longer had access to our TX acct as expected. TX Online Banking, though, continued to attempt paying bills in "closed" acct, resulting in 45 bounced checks/mo, and 45 $30 "overdraft" fees and 45 $35 "insufficient funds" fees, for six months. We learned that CA and TX Online Banking can't "talk" to each other's computers. No resolution after literally 50+ phone calls, several face to face meeting w/ bank reps, customer service reps unable to comprehend our dilema, boxes of paperwork,and not one BofA rep could figure out why our acct could not link to BillPay. I wish I had recorded the conversations with Cust Srv. We received forclosure notices on two of our homes, repossession notices of auto, creditors calling daily. it was discovered that our new checks were sent to an incorrect address requiring closing of that account, opening yet another and ordering a second batch of checks in order to at least manually pay bills. In meantime resorted to bank cashier's checks. situation went from bad to worse, credit rating horrible, frustration, husband throwing hands up, etc. Then just last month while out of ideas and no help from Cust Srv I asked if perhaps the missing link to BillPay was ATM check card acct number. And quess what? That finally gave access to BillPay. I made first online payment from
CA acct yesterday. In stack of unopened mail assumed to be the usual creditors, I found notice that our 9 BofA accts were written off as bad debt (total $60,000). Have done some reading about statue of limitations, what to watch out for with new owners of our debts, but have found nothing about how to reverse this. I admit that for the last couple of months I was so discouraged and we slacked off on attempts to resolve the mess and didn't open mail regularly. It's neither here nor there, but we also were bogged down with attorneys and family and probate of father's property, he died in March, where we have lived for several years, husband's illness/surgeries, blah blah blah. My question is this: We were in the process of getting a loan to purchase my siblings 2/3 share of our parent's property when this bank catastrophy began. I don't really understand how I get these debts paid off now, and I'm afraid to approach the lender now. What do I do first? How do I find out who owns my debts now? I'm at a loss, it's been a long 8 months. Thank you for reading this. Mary


Hi Mary, I am sorry to hear about your dad and the stress that you are going through with the banks. Do you have strong reasons to dispute the charges with the bank? If so, you will be able to get most of the nsf fees and other charges wiped off by the bank. This will bring down the total outstanding balance. If the problem was because of the ATM check card acct number, the bank will hold it against you and you will be forced to clear the account. In my opinion, you should speak to an expert who can handle the situation and find out list of all creditors from your credit report. Then, he will start negotiating with those creditors and arrange a lower repayment plan. You may consider a debt settlement plan which will bring down the total debt by 40% to 60%. You should be able to figure out some options with a professional debt counselor.


lrhall41

Submitted by fatb88 on Wed, 09/05/2007 - 15:03

( Posts: 218 | Credits: )