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E-max bought accounts from Ellis Crosby

Date: Sat, 09/03/2005 - 14:25

Submitted by anonymous
on Sat, 09/03/2005 - 14:25

Posts: 202330 Credits: [Donate]

Total Replies: 151


I received a phone call from 3 people from E-max that don't stop calling. First a Mark Ford called saying he wants $688 due immediately from a deby due from Bahamas Marketing Group. I told him to give me his telephone number and he gave 1-800-458-9081. Then I asked him where he was located and he said Somerset, NJ. (Kind of strange when all 3 people have an Indian accent and couldn't even provide me an addressof his location). When I asked for the address he placed me onhold and hungup.

Round 2 (10 minutes later), I get a call from Sophia stating she was from Emax. I told her I do not know who you are and not to call again. I hung up on her.

Round 3 (5 minutes later), Sophia calls back and says my manager wants to talk to you named Keith. I get Keith on the phone and tell him to give me his location, address, phone number, license number, agency number, also to mail me a validation that he has the right to collection in my state. He claims he mailed me a leeter on 9/1/05 stating that I owe $638 for a debt from PPGC (Premier Processing Group) I said what? Keith said ok it's $526.50. He changed the price again. I told him the phone line is being recorded and he said no do not record the phone line. I said do not call me again and only mail me documents he said, "I will keep calling you everyday until you fax me a cease and desist letter to 732-748-4381". I then said, "don't order me around. why don't you give me your address and i'll have my attorney send you a legal document." he said, "you don't need my address. you just need my fax number."

I just started laughing at him and said, "Keith you are funny. Are you sure you are with a real collection agency? You are just making me laugh to hard." He said, "stop it. it's not funny. Ok give me $500 dollars." I told him keep calling and wasting your time because I have better things to do then to waste my time on the phone with you and he said, "you will see when the documents come in the mail". I said, "go ahead. mail them and we'll be in touch then."

This is just so ridiculous and I think we can all agree that these documents will probably never come in the mail. This company called E-max apparantly bought the accounts from Ellis Crosby and Associates. Now they are trying to act like a real collection company but they won't provide you with a mailing address. This is because they are so illegal.

If you receive a call from E-max I guess its just going to be a funny call. just tell them you are recording the line whether they like it or not. You will only continue the conversation with them if they answer questions for you and provide you with a mailing address.


The point of this particular forum is how to handle Ellis Crosby &
Associates.

People got scared when they got contact about a loan they took out, and
were told they were going to be arrested.

I've mentioned that a loan will cost $25 per every $100. A $200 loan
will end up being about $350 because they'll probably try to hit your
account 2 each pay day. $350 max. Now the interest is already in the
loan. The late fees or NSF fees are already in that amount too.

Sooo...if I got the account I would simply call up Miss Jane Doe...tell
them who I am (and that I am calling to collect a debt, and any
information will obtained to collect that debt)

Tell them this amount is due now...probably get a response saying they
can't pay for 3 weeks, fine. I'd set up payment arrangements.

Ellis Crosby was tacking on high finance fees, in some cases over $500.

People were shocked, scared, didn't go home...avoided the phone calls.

When you get a call saying you'll be in jail in 2 hours if you don't pay
us $1206 on a $300 loan....

...that just doesn't sound right!

We're all here to help each other and learn from each other, as well as
learn about the various scam companies. Not to be arguing about who's
at fault. Apparently we've all been in some sort of trouble some time
or another...that is why there's the motto live and learn.

Mistakes happen. Remember the most common mistake with these payday
loan companies where THEY GET YOU...is when they try to take their money
back on payday, but at 4AM. So you've already defaulted because your
payroll check doesn't get deposited till 8AM.

From all the previous forums and discussions about Ellis Crosby &
Associates....I think we've all learned that the investigators are
probably paid on commission, thus allowing them to add whatever they
wanted to get those fat checks.


lrhall41

Submitted by Teleport on Fri, 09/09/2005 - 16:01

( Posts: 1388 | Credits: )


It is a shame that we constantly have to defend ourselves because we get into financial difficulty and we are classified as deadbeats. I concur with Lindsey and Mikey and everyone else, that we are here because we want to get out of debt. We are looking for advice or have advice to offer. We also want to share our experiences so that no one feels alone in this and to prevent this from happening to anyone else.

I am sure that most of us would agree that this community has really helped us!!


lrhall41

Submitted by Rhonda28 on Fri, 09/09/2005 - 17:13

( Posts: 411 | Credits: )


I also receieved many messages from Emax from people whom I cant understand because their accent is so thick. I also recieved a call at work and when I told him I could not take personal calls at work and that I would have to call him back he kept saying this will only take a few minutes, I said again, I cannot take personal calls at work....finally I hung up on him. Does anyone have their fax number to fax a cease calling letter??
Thanks!
I already faxed a letter to Ellis Crosby, so they mustve transferred their acct. on over to new people to harrass me every 10 minutes!


lrhall41

Submitted by on Fri, 09/09/2005 - 22:22

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Holly:

Their fax number is 732-748-4381. I would just be careful as to what fax machine you are faxing that from. For $1 or $2 I would recommend going to a store and fax it. The last thing you want to do is fax Emax aka Collectedge from work and they bombard your work fax machine so everyone knows your business. I just received a call from Emax again today and they are just as bad as Ellis Crosby. Just make sure that if Emax calls you that you get to talk to them on a recorded line. I have EC's message on a recorded line.

In all honesty, I have no intentions of paying anyone until I see what the outcome is from the Florida State Attorney General's office in the EC case. Who knows where the money is going to go. I can't believe I call the companies I took the loan with and they all tell me they can't provide me any information and that I can't pay them as it is out of their hands and their system. Now they keep passing bills off to other companies who are price gouging us. Whatever happened to the days when we took out $300 loans and said I will pay you a settlement of $200 and get lost? Nowadays these people are jacking up the price. So we all have to be in this together and be consistent. DO NOT PAY A DIME UNLESS WE PAY THE ORIGINAL LOAN AMOUNT. These collection companies buy these accounts for 75% of the original loan and then jack up the price for extra commissions. Here is an example:

I took out a payday loan and defaulted. The loan was for $300 - kickback was for $390. For reasons being my acount was closed and this company kept hiting my account every pay period for about 4 months (8 pay periods x $30 = $240) so when I finally hear from EC and now Emax they tell me I owe $630. They probably bought this account for (75% x $300 = $225). So now these collectors want to charge me $630? When you argue with them they make it seem like they are doing you a favor by lowering the charges $60 or $90. Try paying 75% of the original loan and no more.

I can tell you right now if Emax or Collectedge is fake. Next time they call which for most of us it will be Saturday September 10, 2005 (this is when they call most of us normally on Saturdays) stay strong don't let them push you around. Always remember you are in control and if they want to try to arrest you or take you to court then let them. We all know they never will because they are illegal.

Try this.....let's say they claim you owe them $600. Just play with them and tell them you will give them $550 right now (via Moneygram - which is collector's paradise) to resolve this matter and consider the account closed with no more phone calls, emails, or whatever. If they bite the bait - we know that we are dealing with the next Ellis Crosby from India. At that moment, hang up the phone, send a cease and desist letter via certified mail with return receipt and write the debt off for another 6 months at least.


lrhall41

Submitted by on Fri, 09/09/2005 - 23:59

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Once you send a cease and desist letter to Ellis Crosby then will transfer your account back to the original lender who will transfer it out to another collector. You know what's amazing. It's so amazing on how the women that give you the original loan are so nice to you. In a way you feel like you are dealing with a nice company who is warm, friendly, and understanding, and then they get the men out on you to harrass you and treat you like a deadbeat. What a scams these people run. It's amazing on how that nice lady that answers the phones is nowhere to be found when you want to work with her company and pay them back.

I don't know about any of you but anyone that comes into this forum can call me a deadbeat all they want. I am still having the last laugh because I have the money right now to pay off my loans. I just choose not to because I refuse to pay prices of extortion and I have so much fun when they call me. I look forward to my Saturday call it should be fun. I know these places are a joke so when they want to agre to my terms thats when I pay until then keep the phones ringing......

You should know if any of these companies want to take you to court the judge will only make you pay the original amount of the loan. That's why they can't take you to court and that's why it is illegal. In all honesty you never have to pay back the loan ever unless you wind up dealing with a legit collector in which most legit collector's don't want to get involved wsith these payday companies to begin with.

Good Luck


lrhall41

Submitted by on Sat, 09/10/2005 - 00:09

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Thank You Dale!
Yes, Ellis Crosby wanted $872 for a $200 loan, and Emax called yesterday and they said they wanted $715 for the $200 loan.
Unfortunately right now, I dont even have the money to pay back the original creditor, my husband(soon to be Ex) wiped out my bank acct. and put it in negative by far. So all my efforts are on fixing that!
So For Now, I will dodge all the calls, keep sending cease calling letters, and then dodge the next collectors calls....
I am not a dead beat either! Im trying to fix a bad situation dealt to me!


lrhall41

Submitted by on Sat, 09/10/2005 - 08:13

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You sound like a deadbeat to me dale. buddy, stop borrowing money & just pay your bills dude. i can imagine what your credit looks like. u default on these high intrest loans & then u whine & dodge the collection attempts.rent a center is probally the only business that will extend u credit. lol


lrhall41

Submitted by on Sat, 09/10/2005 - 09:53

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Eric sounds like an employee of ECA
WHy would anyone care about this unless they were involved?


lrhall41

Submitted by on Mon, 09/12/2005 - 07:18

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probably ellis crosby under adifferent name set up in another state or off shore to avoide further prosecution in florida.
A growing number of collection agencies have operations in the far and middle east. Many seems to feel that since they are located in another coutry, the protections of US lasw do not apply to them..


lrhall41

Submitted by LCW on Mon, 09/12/2005 - 07:50

( Posts: 1151 | Credits: )


ERICK, comments such as yours and Sandy's are just uncalled for. "Deadbeats, druggies..." Come on, we are not here to call people names or criticize their finanicial situation. Yes, you have a right to "voice" your opinion, but your opinions are doing anyone any good HERE!


lrhall41

Submitted by on Mon, 09/12/2005 - 08:21

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Hahahahahahaaaaaaaaaaa!
It seems Ellis or some other company has found a new medium for harassment!

It's not a "slightly different point of view"--it's rude, it's mud-slinging, it's wrongful accusations.

Sandy, Erick...all other morons: YOU do not know us INDIVIDUALLY. YOU don't know what WE went through or HOW we got there or WHAT we're doing to correct the situation.
Druggies? Deadbeats? Actually, we're just the opposite! We are the ones who are seeking a way to correct our mistakes and our situation rather than making the situation worse or wallowing in our own self pity.

And I definitely believe that we are strong enough to pass off your rude comments as crass and immature, and go on with our lives, as we see fit, no matter how we choose.


lrhall41

Submitted by Lindsey on Mon, 09/12/2005 - 08:30

( Posts: 362 | Credits: )


katie why is it that everytime someone has a different point of veiw u accuse them of working for the agency that u owe money to. your kind of paranoid arent u ? iam a 52 yr old business owner who knows the feeling of being stuck with a worthless check from a customer so give me a break. iam sure this isnt the only agency u owe money to.


lrhall41

Submitted by on Mon, 09/12/2005 - 08:41

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why do you care so much about this???
if you have nothing to do with ellis crosby and associates why do you care


lrhall41

Submitted by on Mon, 09/12/2005 - 08:44

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Yes, Erick---please explain your reasoning for coming on the boards and bad-mouthing us all?
If you're in debt or even once were, shouldn't you be offering more kind and encouraging words, rather than threats?

Like I said Erick...walk a mile in our shoes...then you can talk. But it'd be a mirable if your head could fit through your front door....creep....


lrhall41

Submitted by Lindsey on Mon, 09/12/2005 - 08:47

( Posts: 362 | Credits: )


Well he acts like Ellis and Crosby is doing the right thing by making us SHAKE in our shoes.
I mean come on we all know its wrong to threaten someone.
I bet he dosnt like to be threatened either


lrhall41

Submitted by on Mon, 09/12/2005 - 08:51

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your comments speak for themselves ladies. erratic, unstable, probally unemployed or min wage. single moms sruggling w/ deadbeat dad....men haters///blaming others for evertthing bad in your lives...hows that for a profile? lol


lrhall41

Submitted by on Mon, 09/12/2005 - 09:19

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i beg to differ...if the shoe fits...the only financially responsible people on this site are the ones trying to sell their credit counseling services. well at first their services are free.


lrhall41

Submitted by on Mon, 09/12/2005 - 09:27

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" Your comments speak for yourself ladies, Min wage jobs?"
WHO ARE YOU TO TELL ME THAT?
DO YOU KNOW WHERE I WORK? DO YOU CASH MY PAYCHECK?
If the shoe fits wear it Erick and you are wearing the *** **** shoe


lrhall41

Submitted by on Mon, 09/12/2005 - 09:40

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ERIC, there really is no need for that. Regardless of anyone's situation, we are all here for one reason:

Ellis Crosby & Associates.... They are extorting more money than legally owed and attempting to collect debts in an abusive and illegal manner.

I received a very disturbing phone call two weeks ago from EC regarding an outstanding balance on a payday loan that I thought was paid in full. Right out of the box, their "investigator" very rudely accused me of committing internet and check fraud and told me I was being "processed" in the State of Texas for a serious federal crime. He kept telling me an "officer was standing by" and that I was in serious trouble. To make a long story short,I was extremely shaken over the conversation and went looking for answers. I ended up here and learned that I was not the only one who had been treated in such a manner.

I have taken steps to protect myself and to pay up what I owe, but I refuse to work with EC. I have contacted the original lender to find out what the balance is and to work payment out with them.

That is my story..what is yours?


lrhall41

Submitted by on Mon, 09/12/2005 - 09:53

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my story is i defaulted on only " one " payday loan, only one not 9 or 10. ive always been a financially responsible person so i never had major problems paying my bills. if you really want to pay your bills your creditors will work with you. i was contacted by ellis crosby by a idiot named wakefield & yes he was a @#! hole . i demanded to speak with his supervisor who took the time to handle my situation professionally and he allowed me to pay half and the other half the follwing week. i recieved a paid in full letter and end of story....no drama, no threats. i know i defaulted on this loan and iam not a deadbeat. my credit is pretty decent. i dont usually get payday loans & i never will again. id rather pick up a second job. these debts will not dissapear no matter what so even if its the original lender learn to pay your bills. its a good habit. some of these people have numerous numerous defaulted outstanding unpaid loans and they are hiding under the cloak of victimization. they are just hostile because they dont like being exsposed.


lrhall41

Submitted by on Mon, 09/12/2005 - 10:12

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ERICK---I got a shoe for you and I'm about to shove it up your da** @$$! Seriously!

I'm 19 years old, and although young, make the same salary that is....well, more than double my age! So hell yea, I'm doin' pretty damn good! I'm an Army contractor...and a former DoD employee..how many people are handed THAT offer when they're 17???

You just shot yourself in the foot, so to speak. Way to go. Apparently you never learned of a little thing called "respect" when you grew up. IF you ever grew up.
Deadbeat dad? My father is a respected stock broker and my mother is a teacher---very respectable occupations, wouldn't you say?

So what are you, a garbage man? All talk and no walk?

I don't hate my life, btw...I'm grateful for every minute i am alive.


lrhall41

Submitted by Lindsey on Mon, 09/12/2005 - 11:38

( Posts: 362 | Credits: )


In light of Erick's (and other's) moronic comments, I'd like to commend everyone on this board for taking a step in the right direction. We're all going through a tough time, but helping eachother out in the process...with information, updates and shared experience. I've learned a lot from this board and the members and I'm very grateful I found it!

Good luck to you all!


lrhall41

Submitted by Lindsey on Mon, 09/12/2005 - 11:42

( Posts: 362 | Credits: )


Erick, you spoke to the same guy I did at EC, his name is David Wakefield. But at least you were passed through to a supervisor when asked and I am glad that person was professional and willing to work with you. My problem is David refused to answer simple questions I had regarding the debt, who the original creditor was and what company he was with. He repeatidly intimidated me with arrest and accused me of committing a crime. NOT ONCE was he truthful and honest with me about anything.

None of us would be in this forum if it wasnt for EC and their abusive and illegal collection tactics. We didnt call them, they called us. We didnt choose to be victimized. Granted, some of us may only have one defaulted payday loan, others may have multiple ones, but it doesnt mean any of us are deadbeats. I very seriously doubt a deadbeat would even be here.

It is already hard enough to admit you have financial troubles, but that is the first step in getting back on track. That is why we are here.


lrhall41

Submitted by on Mon, 09/12/2005 - 11:44

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tracy i really believe u are one of the ones with good honest intentions. cant say the same for lindsey, dale & katie....after talking with wakefield for 30seconds i demanded his higher up or i informed him i would terminate the call. i know my rights. also i wanted to resolve this because i know that i owed this. also lindsey u sound a little immature with the name calling. some garbage men earn more that teachers and just because your dads a stockbroker doesnt mean he is successful so dont blow your horn so much. besides with all the boasting, why are u getting payday loans??


lrhall41

Submitted by on Mon, 09/12/2005 - 12:34

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Erick, I beleive we all have good honest intentions here. The bottom line is we want to get back on track.

I have been struggling through a very rough finanical hardship these last few months and am doing all that I know to recover, but it isnt happening overnight. The last thing I needed was the call I got from EC and how they treated me. They accused me of stealing money and said I never intended to pay it back. They said I was a criminal and deserved to be punished to the full extent of the law. David repeatidly intimidated me with arrest, lied to me and embarrased me. I may be behind on some bills, but that does not give anyone the right to treat me like a hardened criminal. No one deserves that.


lrhall41

Submitted by on Mon, 09/12/2005 - 13:25

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i called ec today & asked to talk to mr wakefield, was informed he was no longer employed there. hopefully he was the only jerk working there. was he the only person that you spoke with there?


lrhall41

Submitted by on Mon, 09/12/2005 - 13:32

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Yes, David is the only person I spoke to at EC. From what I am told, David may not even be his real name. For all I know I could have been speaking with Ted Crosby himself. According to the lawsuit filed by the Florida Attorney General's office, Ted Crosby also engaged in abusive collection calls, I bet he never used his real name either. Either way, David is not the only bad apple at EC. There are others.


lrhall41

Submitted by on Mon, 09/12/2005 - 13:43

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Yeah...one thing true about fake names is that some customer service places that will release their location, will allow their employees to use fake names.

I work for Travlers Advantage Travel Agency back west and I used the name Josh Kerwin. My fake name and then my supervisors last name. It was fun...cause there were others had names like Nigel, Betty, and other fun names.

I do know however that OUTSIDE CALLS...are suppose to be using their real first AND last name. This may only apply to telemarketing.

Ted Ellis Crosby however is his real name. Perhaps that's why he calls his company Ellis, Crosby, & Associates...making it appear to be 2 people and their investigators.


lrhall41

Submitted by Teleport on Mon, 09/12/2005 - 13:53

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Also, I have attempted to contact EC since the call I got from David. All I get is an answering machine. I mailed a certified letter to Ted Crosby complaining about David too. Did he bother to call me back? NO, dont think he will either. To be honest with you, I dont want to have anything to to with EC, I am sure the bad apples did not fall too far from the tree, so I would bet Ted is behind it all. The lawsuit says that he instructed his employees to use these tactics so I am sure he did too. There may be some nice guys at EC, but I havent spoken to any of them. Dont care to at this point. Once bitten, twice shy, you know?


lrhall41

Submitted by on Mon, 09/12/2005 - 13:57

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Mikey, a debt collector is not allowed to use any form of false or deceptive means in collecting a debt. That means they can not lie about anything... who they are...what company they are with....what the nature of the call is regarding.....what the amount owed...etc.. Any misleading or false representations are violations of the law and EC is guilty of both.


lrhall41

Submitted by on Mon, 09/12/2005 - 14:09

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Thanks Mikey, but I wont be calling EC anymore. I really dont have any desire to work with them. Besides, I have a lawsuit pending against them and they are already in big trouble in Florida. I just dont trust them. I am trying to work something out with the original creditor. Hopefully they will respond to my letter or assign the account to a reputable collection agency.


lrhall41

Submitted by on Mon, 09/12/2005 - 14:13

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i spoke the receptionist ,said wakefield not employed anymore. maybe the 3 employees they got rid of were the cancer of the company. it happens sometimes. mickey howd you find out 3 employees got the ax or went awol? i live in florida & didnt know that much.


lrhall41

Submitted by on Mon, 09/12/2005 - 14:14

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I would like to think that getting rid of the bad applies would solve the problem, however, in EC's case, it's a little too late for that. They are being sued by the Florida Attorney General's office. It takes alot to get sued by the attorney general. EC has been doing this for at least three years. Getting rid of a few bad ones within days or weeks of going to court isnt going to make it better. Ted knew his employees were abusive,he instructed them to do so.


lrhall41

Submitted by on Mon, 09/12/2005 - 14:20

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Well...Aaron Free use to be the receptionist. I was just curious and did a little investigation a couple days here and there...on the internet, and calling. I finally asked Tuesday to speak with Aaron Free and got some guy with an awful southern accent. Like it almost sound half real and half fake. He said Aaron was his assistant...but later that week I was told that Aaron didn't work there and was transfered to Valerie at x204.

I do know that Ellis trains them to be abusive, but I think some of them left voluntarily. Either way...if they got fired, they can claim unemployment...or say they left because of the work enviorment.


lrhall41

Submitted by Teleport on Mon, 09/12/2005 - 14:25

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the way i see it is its possible that everyone is doing a little bit of lying. the agency of course and also some of the consumers exaggerating thinking they will get some sort of settlement which believe me isnt going to happen. i put myself in the other persons shoes. if i owned the company i would probally file bankrupcy besides they have insurance then i would open somewhere else. if i were a person that owed this agency i would try to jump on the bandwagon to try to aviod paying. and believe me some of these folks has lots of payday loans out there and are in terrible financal shape living paycheck to paycheck. if i were a employee at ellis not doing too well i would use this opportunity to pretend to be a whistleblower & if i was the competition i would try to claim whatever i can to sink them..see lots of motives. allways look for motives. i learned that from my favorite show which is law & order.


lrhall41

Submitted by on Mon, 09/12/2005 - 14:59

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i agree erick , there are usually motives involved all around the roundtable. i believe in our legal system however and the accused & accuser both will be under the microscope.


lrhall41

Submitted by on Mon, 09/12/2005 - 15:30

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yes , i paid off 2 loans there last year when i rebuilt my credit. i also paid a company called allen lewis & assoc to a guy named oliver winslow who was a real jerk with lots of threats. i believe they are in florida. he said he was a attorney.


lrhall41

Submitted by on Tue, 09/13/2005 - 11:28

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Sam,

Welcome to the forums. A lot of people are complaining about Ellis Crosby & Associates who are undergoing legal actions against them. They are trying to recover the debt from the consumers by harassing them and making false reasons.

My suggestion to you is that you check your latest credit report and know your latest financial standing. I hope that you do not have to go through the tough times as created by Ellis Crosby on many of the consumers.

Regards
Roxette


lrhall41

Submitted by roxette on Tue, 09/13/2005 - 12:27

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EMax Called me lst week a zillion times about the laon I have already paid to Ellis. Anyway, last week when they were calling I owed $330( I paid Ellis $560). They call again today and suddenly I owed $1600. I just laughed at them and informed them that I have requested validation twice and sent a cease and desist letter twice. So fat they haven't called today.


lrhall41

Submitted by Michele on Tue, 09/13/2005 - 13:31

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Interesting news.........Please be advised that on Saturday 9/10/05 I received a call from Emax again (as usual). I never sent them a cease and desist letter. I did however send ellis crosby one a month or 2 back and never heard from them again as they sold the accounts. I also emailed my complaint to the supervisor desk at Ellis Crosby email is - dsmolder(at)elliscrosby.com. His name is David Molder. i never heard back from any of them.

But on Saturday I mentioned the name Ellis Crosby to E-max and they suddenly got scared and apologized alot to me and said they will never call me again since Ellis Crosby is handling the account.

Folks.....please get in touch with Emax and let them know you are dealing with Ellis Crosby on this matter. It is much safer now that we have the Florida State Attorney general involved. Do not pay Emax or Ellis Crosby. If you don't have any money to pay you might even win $1000 from the settlement in the Ellis Crosby suit. I recommend holding off everything until we see what Summer Saladino and the State of Florida attorney general's office will do with the case. If you tell Keith who is the manager at Emax that Ellis Crosby is handling your account all the calls will stop. Then you should not be receiving calls from Ellis or Emax - so we can all relax.


lrhall41

Submitted by on Tue, 09/13/2005 - 16:24

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