Debtconsolidationcare.com - the USA consumer forum

CA no longer wants to work with payment arrangements

Date: Sat, 10/13/2007 - 22:53

Submitted by sdchargers_63
on Sat, 10/13/2007 - 22:53

Posts: 1798 Credits: [Donate]

Total Replies: 20


As some of you know. I had a loan with Cash Call. Well......Cash Call 'sold' my loan, to a CA. I made good, affordable arrangements with them and had been paying them the last few months. This month I had some unexpected things come up and called to let them know. And to see what other payment plan I could arrange. First of all, the rep I had talked to ( someone who din't handle my case ORIGINALLY) told me I couldn't make other arrangements. I asked to speak to the person to handles my case...I was told, " she no longer speaks to clients." How would I get this handled then?? I asked about other options. I was told I din't have any. I was ALSO told that they are, " not a CA, that they were a firm." ( What the hell does THAT mean?) This is NOT what they told me from the beginning. The rep, I spoke to, said since I couldn't make a payment this month, that they would "stop all arrangements and have their Legal Department review this." Then they hung up on me. That just frutrated me to no end!! At least I DID find out that the loan will stay at 5% instead of 99%, like it was at Cash Call. I told the company I'm trying to take care of this...they said they would, " contact me in the future." Any advice??


I look at it this way......all I can do is take things 'one at a time'. Pay off what I can, little by little.


lrhall41

Submitted by sdchargers_63 on Sat, 10/13/2007 - 22:59

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Keep sending in what payments that you can. Keep a record of it so if they continue to say they won't accept arrangements and try to take you to court, you have evidence of making the payments. They say they won't accept arrangements but I bet they still cash you MO or however you are paying.

Wait a couple of days and call back and try to get someone else. Someone else may be willing to work with you.


lrhall41

Submitted by pybasj on Sat, 10/13/2007 - 23:29

( Posts: 818 | Credits: )


Thanks for the advice. Yea.......sounds like I just got the 'wrong' person to talk to, on the phone.


lrhall41

Submitted by sdchargers_63 on Sun, 10/14/2007 - 00:12

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god sd sorry to hear that this has happen especially since your loan came down in the intrest so much, wish mine would, I am thinking about calling them and asking them what happens if I default, now that I know in some cases they do send them to a ca. Hang in there, hope everything works out for you. keep us updated. By the way who is the ca or the firm?


lrhall41

Submitted by fedupinpa on Sun, 10/14/2007 - 05:38

( Posts: 1511 | Credits: )


SD- the others are right- and Cajun hit it on the head- keep copies of everything,a nd notes of phone calls!

I did this with a CA, and read back to them what they had told me, and when-took them by surprise!

I,too, had to change my payment sarrangements with one. They pressured and threatened me into paying alot more than we could. So after being here on the forums a while, I called them back. I told them I would be sending them xx dollars a month by money oreder-they said it is unacceptable and hung up. I did send the xx dollars a month by money order-kept copies of everything, and they haven't turned it down.

I don't imagine a judge would be really happy if you are making an honest effort and making payments, and they take you to court!

Also, the best thing, is to do correspondence via mail.You won't get anywhere with them on the phone, and it will only upset you.

I cannot say it enough- document and keep copies of everything!! Good Luck..karen :D


lrhall41

Submitted by Bossy4455 on Sun, 10/14/2007 - 08:17

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hey, 'Fedupinpa'...the 'Firm' is called Global Acceptance Credit Company. A company out of Arlington, TX. Ever hear of them?


lrhall41

Submitted by sdchargers_63 on Sun, 10/14/2007 - 16:45

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Hey sdchargers, put the name in the search engine on this page, you will find some other posts on them and some folks that have dealt with them directly. Goodluck, I know these situations are very frustrating, wish I could send my cashcall loan to them to get the break in the intrest, not sure what cashcall would do with it though, can't tell how they decide to sue or give to collection. How did that all go for you?


lrhall41

Submitted by fedupinpa on Sun, 10/14/2007 - 19:41

( Posts: 1511 | Credits: )


Well...I called, again, tonite. i wanted to speak to the rep who ORIGINALLY had my loan. I was told she, " wasn't available", and, " no longer handles your loan." Ok......fine. I was also told if I wanted to make " new arrangements", the payments, per month, would be higher. I told the company I just couldn't do that. How frustrating. i think I decided to just send what I can, per month, and get a reciept for it( ie..Money Order). That's the best option right now.


lrhall41

Submitted by sdchargers_63 on Mon, 10/15/2007 - 18:25

( Posts: 1798 | Credits: )


Quote:

I also wonder if the first rep got promoted and is some sort of manager--would be worth trying to get ahold of her.


I think the account status was changed from a "good" payer, to a broken arrangement. The collectors will likely try to intimidate you in order to coerce your payment. I would doubt that you actually reached the same desk...your call was probably transferred to a different dept; the original collector may not be eligible to earn commission on your account now, and won't (if not going to get paid)/can't (per company policy) work your account.


lrhall41

Submitted by Morningstar on Tue, 10/16/2007 - 21:14

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I think it is best to just send in what you can and get back to your original arrangement as quickly as possible. I know they will probably say that it isn't an option, but I'm with bossy. I'll bet they cash the MO and don't send it back! If they choose to try to take you to court, I don't see how they would have a chance at winning, especially if you present to the judge that you have sent in your MO and they have cashed them.


lrhall41

Submitted by eleroo on Sun, 10/21/2007 - 18:01

( Posts: 1220 | Credits: )


I did call them back ( 2 or 3 times). The rep told me I had to talk to the " caseworker in charge of my case". Every time I am tranfered, the 'caseworker' is not available. I've left several messages, with no one calling me back. Well.....I'll just keep trying.


lrhall41

Submitted by sdchargers_63 on Sun, 10/21/2007 - 20:41

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