This made my day at work.....

WTF. These guys are nuts. They first off expect you to pay them 1000.00 for a 200.00 loan that you already overpaid. Secondly they expect you to give them you bank account info. They are really not in this world

:shock:

First they say this...

Quote:

Chris Wilson...Aw I remember him well. Some of these companies just never give up do they?

tweety, be sure to write a "Dear Chris" letter tomorrow. Good God. $1000 for an overpaid $200 loan. And they're popping up after all this time? Oh. And don't forget to include your new bank account information. Are these people insane? :shock:

What I dont get it that they are telling you that you can pay based on the dates and amounts you select...but then they say you need to pay $1000. I am dumb or I just dont get it...contradict themselves from one sentence to the next!

No, volley, I don't believe that you're the dumb one here!

Tweety should just send an email back that says "HUH??"

Did you even make a payment arrangement, or is he just high?

I personally think they are high you have already paid them. I would send him an email back that states that once again and forward all of this information to your state ag's office, ftc, bbb and anywhere else it should go. This is TOTAL BS

ladybug

I am working on filing more complaints this morning....Mr. Johnson totally harassed me at work and I'm not letting him get away with it....

Leah-what did you do with Mr.Chris Wilson? How did you handle it?

Just had to pass this along.....

This is the response I got from Route66 today....tell me what you think?




Dear Ms. *****


I am responding to your complaint received on October 17, 2007.

My name is David from the Customer Solutions Department at Route 66 Funding. The Customer Solutions Department endeavors to resolve customer issues and come to a solution suitable to both parties.

Firstly, we would like to apologize for the calls made at your place of employment and for the unnecessarily rude behavior of our representatives, so to overcome this, we have now restricted access to your work number, so you will not be inconvenienced. Secondly, as requested by you to revoke debits through your checking account, we will not debit your bank account any further.

Having reviewed our files, I can confirm the following. Our records show that you took a short term loan for $150 on August 04, 2006. This loan was transacted between you and Route 66 Funding, which is an offshore, non-U.S., based entity. According to the terms agreed to by you, the Agreement and any disputes arising there under were to be governed by English law. The contract was a verbal one and neither party was required to submit any documentation of the Agreement to the other.

According to the terms and conditions, which were made clear and agreed by you when you took the loan, for each pay day a payment was due to us, you had the option to either extend the loan by paying only the extension fee or, if you wanted to close the loan, you could pay the current extension fee together with the outstanding principal loan amount ($150).

At present the outstanding balance of your loan comprises of the total missed extension fees and the principle amount borrowed.

However, notwithstanding this, upon a review of your file, and as we remain committed to resolving the matter amicably with you, as we are with all our customers. I am authorized to offer you a discounted amount of only $100 as a goodwill gesture, towards which we will waive all incurred fees and charges on the loan and also close your loan account with us. Furthermore, that amount can be paid either via money order or money gram and the payment can also be paid in installments.

Should you require anything further from us at this time, please do not hesitate to contact us.

Very truly yours,

David Michaels
Customer Solutions Department
Route 66 Funding
1-877-210-9422
csd(at)route66funding.com

tweety, these guys also wanted to 'settle' with me for another $100 via moneygram to them. I had also overpaid the loan. I had overpaid approximately $100 and they wanted another $100 to "close" it - and by moneygram! No way. I told them I had already overpaid and wasn't going to give them MORE money on top of it. Yes, they still haunt me. But I'll be damned if I give them another $100 on top of the $100 I overpaid past the principle. To an illegal company at that! You do what you feel is best. I just wanted to let you know that apparently this is their 'standard way' of "resolving" accounts. Ask for another hundred bucks. Amazing.

"should you require anything do not hesitate to contact us"

yes, I require you to leave me alone

I just found it funny that at first they wanted 1,000 on a 150.00 loan. Now they will settle for 100.00....Also, I thought I had seen from other people that they could not send money orders and/make payments...

That is the same way I "settled" with one of mine (not a dba)...I went ahead and paid it just to have them out of my life...but as Cannr said that is a choice we all have to make.

I agree but I really just wanted to share because of the past threads about how this company wouldnt back down and now they are willing to "settle" for a small amount and let me pay when and how I want...

I understand what you're saying, tweety. And thank you for sharing. I know I'm always interested in the various ways pdls offer settlements. This one seems to be the "norm" for them in regards to accounts that have been overpaid. Send another $100. It kills me! However, they will not take money orders. Did they say they would take money orders from you? They have only been known (and they did it to me) to say moneygram/western union.

I wouldn't pay them another cent. What makes them think they can try to get anymore $ from you after you have obviously overpaid them to begin with :twisted:

ladybug

They kill me with the moneygram and western union thing, too. Like it is going to kill them to have to wait 5 days for a money order to reach them. They're probably scared to give their physical location because angry pdl customers might come and tear their place down!!! (I think I would be first in line! :lol: )

That guest post was me I was a moron and forgot to sign in...sorry

ladybug

I am authorized to offer you a discounted amount of only $100 as a goodwill gesture, towards which we will waive all incurred fees and charges on the loan and also close your loan account with us. Furthermore, that amount can be paid either via money order or money gram and the payment can also be paid in installments.

Should you require anything further from us at this time, please do not hesitate to


From this-I'm taking it as yes they would take money orders.....

Whoa, tweety! I must have passed right over that! Holy cow! They must LIKE you! I haven't seen any other offer with them accepting money orders and the fact that you can pay the $100 in payments! Did you cast a magic spell over them or what? This has to be a first! :shock: So, what do you think about it all?

That was my point before lol.......I know how many people have gotten the run around from Route 66....I must have scared them! :P Doesnt it look like they will take MO's? AND I can pay when I want?

I know dumb question and it's probably already posted somewhere on here but obviously they gave you a physical address is that correct to send a money order?

ladybug

No, I didnt get an address..I'm going to email him back asking for a CORRECT mailing address.

Well once you are LUCKY, AND I MEAN LUCKY (and I do mean that respectuflly) enough to even get one post it so that everyone on here will have it.:) They are so sneaky about there locations.

ladybug

tweety, are you going to pay them the $100 even though you stated that you already overpaid? I totally understand if you are, just to get them off your back. Totally understand. I'm just wondering. And, I'm with ladybug. If they give you a physical address, that would be like "gold" if you could post it! :D

I will email him back now............I'll let you know as soon as I hear something! :P

Thank you for your email of October 19, 2007

We can confirm that we will accept your offer as full and final settlement of your debt with Route 66 Funding. In accepting this, we confirm we will write-off the remaining balance of your account with us, after the final payment of $100 has been received.

Amount $100 by Money Order

Please send the payment by Money Order to the following address:-

HBS Services Inc on behalf of Route 66 Funding
1005 TERMINAL WAY
SUITE 102
RENO
NV 89502

(Note: Please mention your social security number or your full name on the money order and fax the copy to 1-877-564-7740)

If you could provide me with the information, that on which date you will send us the money order, i would be grateful.

We would appreciate an opportunity to work with you and resolve the matter. If you have any other queries regarding this matter you can contact me direct by phone.

Regards

David Michaels
Customer Solutions Department
Route 66 Funding
1-877-210-9422
csd(at)route66funding.com

Thank you for your email of October 19, 2007

Quote:

Sorry, I forgot to sign in and somehow I posted it twice......

At last you will be done there Tweetie!!!

My, they use many names, don't they? Actually, I thought they stopped using "Route 66" some time ago. This is the address for BIG and Cash Today. Same pattern of asking for $100 on an overpaid account; however, changed regarding the payment options. Huh. This is kind of interesting. Tweety, good for you. At least they will not hound you forever, even though they are getting more money than you borrowed. But you will be rid of them. Please be sure that they send you something in writing once you pay them that your account is PIF and that they will no longer contact you regarding this matter. Good job. I'm very surprised. :wink: