Credit Cards
Date: Fri, 10/19/2007 - 14:53
I would call their customer service div.'s and explain again the
I would call their customer service div.'s and explain again the situation asking for a new paydate and info on sending in the payments by mo. Unfortunately they don't have to take the late charges off..but in some cases the CC will let you work out a hardship arrangement which will allow you to get caught up easier and in that case they do sometimes remove late charges.
I agree with Morningstar. Calling them would be your best bet. T
I agree with Morningstar. Calling them would be your best bet. This way you can ensure that someone has actually heard your situation. By sending letters, it isn't for certain that they know what is going on. However, if you kept copies, you could follow up your phone call with faxing them the letters. This might help also. I'm pretty sure that as long as you have always paid on time before then they will work with you. But, they do not have to drop the fees. They may do so as a courtesy. Good luck. :-)
