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The whole point

Date: Wed, 10/31/2007 - 16:15

Submitted by HT07
on Wed, 10/31/2007 - 16:15

Posts: 82 Credits: [Donate]

Total Replies: 6


of my sharing the BOA story was for those who do not know, fees can be refunded and you do not have to take a call center rep word as the final word. One should not stop fighting for ones rights until the fat lady sings. I knew I was in the right and was frustrated. I never said any of the reps were outsourced to any other countries and I did get EVERYONES name. In my original post I included the corporate # for the EXECutive office (aka CEO, head dude) and i hope someone else gets use of that #


Well I missed all the drama of the previous post like usual. I do agree with the op in the fact that a telephone rep is not the end all be all of a creditor's structure.I have used chain of command more than once resolving issues and once management has seen my record of being a good loyal customer,they will usually side with me or I will terminate working with them in a business relationship.


lrhall41

Submitted by cajunbulldog on Thu, 11/01/2007 - 04:30

( Posts: 4850 | Credits: )