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Florida AG Cracking Down On Unfair Collection Agencies

Date: Tue, 12/04/2007 - 03:41

Submitted by cajunbulldog
on Tue, 12/04/2007 - 03:41

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Total Replies: 6


This article is from my email alert service with insidearm.com. They run a forum for collectors over there.:shock::lol:

Just last week, McCollum's office announced a settlement with Allen Lewis Associates for around $51,000 ("Florida Collector Settles with State AG," Nov. 29). McCollum had charged the company with deceptive business practices.

According to a spokesperson in the attorney general’s office, McCollum currently has four cases pending against debt collection agencies in Jacksonville. In addition to the Bass and Allen Lewis cases, investigators are looking into JBC Associates and Ellis Crosby & Associates, according to The Florida Times-Union. Ellis Crosby was sued back in 2005 under Attorney General Charlie Crist over excessive consumer complaints and fdcpa violations. McCollum's office could not confirm if its current investigation is an extension of the 2005 case.

The spokesperson said that there isn't a specific reason for the cases against the four agencies. “The companies just happen to be in Jacksonville,” she said.

The recent trend could be a result of the growth of the collection market in Jacksonville, said the spokesperson. “The city is a large financial services call center area,” she said.

The chief operating officer of one of the largest collection agencies in Jacksonville agreed. “There is a lot of collection activity here,” said Kirk Moquin of Enhanced Recovery Corp. “But a lot of it is first party work. Citigroup, Bank of America and others have call centers here. So I guess many collection agencies are sprouting up out of that.”

Enhanced has some 400 employees in the Jacksonville area in two offices. The company is opening another call center next year in Waycross, Ga., a town about 75 miles from Jacksonville.

Moquin is not overly concerned with the attention Jacksonville agencies have been receiving. “We have a very strong compliance department. We do not operate in a ‘gray area’ when it comes to compliance, so we will continue to operate that way,” he said.


yes but 51 thousand is a grip of money to average person that even small agencies are collecting from--every little bit counts to average person- and Im thinking if small companies actually made 2-3 million a month-their agents wouldn't be so quick to break fdcpa laws? and if so why? perhaps I am wrong but if small companies are making this much then commissions earned by all collection agents shouldn't make the bad ones act so desperate? And why according to studies are so many collection agency employees in debt if even small companies are earning so much? Not paying their employees enough? -which leads to their subsequent actions? 51 thousand in my opinion is a lot of money to me almost a years wages as a matter of fact did I miss the point here? sorry if I did


lrhall41

Submitted by on Thu, 12/06/2007 - 23:14

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