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Comcast

Date: Wed, 12/05/2007 - 16:12

Submitted by anonymous
on Wed, 12/05/2007 - 16:12

Posts: 202330 Credits: [Donate]

Total Replies: 21


If you are dissastified with Comcast please visit this blog. The execs are paying attention to this site and are commenting within the blog

The addy is comcastmustdie dot blogspot dot com

Comments can be made about your service, dealing with CS and even their collection practices


Comcast is very expensive in our area. I miss Time Warner with their reasonable rates. I called to cancel our HBO, Showtime and Max channels to just get HBO. the rep told me that to just have HBO I would pay 35 dollars a month. My HBO/SHO/MAX package we got from TWC is just 24.99 a month. fortunately they are honoring the TWC contact we had but they jacked up our internet by 30 dollars more a month. I would say our entire cable bill went up about 60 extra dollars when they came to town.


lrhall41

Submitted by FYI on Thu, 12/06/2007 - 12:09

( Posts: 1950 | Credits: )


I like Comcast because they are incompetent...

I guess my neighbor must have been getting cable installed or something, and someone from Comcast was going around my apt bldg asking "if I wanted to try Comcast free for 6 months" and after 6 mos if I didn't want it then I could cancel without charges.

I told the guy I guarantee I would cancel after 6 months, and he didn't care - said I could still have it. So I let them come in and hook it all up. After the 6 months were up, I cancelled.

WELL, when they came to disconnect it, I heard the guy outside my back door screwing around with the box. Then he knocked on my door and said "are you sure you don't want to keep it?" I said nope, disconnect it. He said "Well, we don't have the keys to get into the box so I can't disconnect it." And then he left.

That was 4 years ago. To this day I still have cable because they don't know where the keys are to disconnect it. Wouldn't you think they would just replace the darn lock?


lrhall41

Submitted by DebtCruncher on Thu, 12/06/2007 - 16:07

( Posts: 2293 | Credits: )


I would be careful with that DC, a few years back they charged several people where I used to live for "stealing cable". Most of the people moved into where the cable just hadn't been turned off properly and some were actualy outright stealing it.

I don't remeber the result of it because I had moved. I just know it's something you need to be careful with.


lrhall41

Submitted by FYI on Thu, 12/06/2007 - 20:32

( Posts: 1950 | Credits: )


FYI is right. In the 1980s cable companies were actually trying to get certified as "utilities", and exercise right of ways, etc. (LOL, reminds me of the "free cable" episode of Seinfeld) I haven't had cable for a while. I have satellite, and just take my reciever from place to place, where I always have several hundred channels, and still nothing to watch. Mine also includes XM satellite radio.


lrhall41

Submitted by Law Student on Thu, 12/06/2007 - 22:53

( Posts: 1182 | Credits: )


That had crossed my mind, but here is my logic:

I did not physically go out there splice any cables; I never once tampered with any of their equipment. Comcast knew that I told them to disconnect it -- Comcast lost their own keys and couldn't. At the time, they could have used wire-cutters and cut my wire if they wanted to, but they never did.

To me, the ball is in their court for burden of proof. If they ever knock on my door, I will just unplug it from the back of my tv and play dumb -- "What cable? I haven't had that plugged in since I cancelled my service 4 years ago."


lrhall41

Submitted by DebtCruncher on Fri, 12/07/2007 - 16:39

( Posts: 2293 | Credits: )


I will give comcast credit for their collection tactics. I like the subtle way they let you know your payment is past due. First they suspend your On Demand (ever the free stuff), then they suspend your e-mail (but leave the INTERNET service connected), then disconnect your TV , all with out notice, things just simply stop working over time.


lrhall41

Submitted by LCW on Sat, 12/08/2007 - 13:12

( Posts: 1151 | Credits: )


Quote:

AND they tell you they have no control over when the computer yanks you? (but doesn't someone have to program the stupid thing??)


EVERY Company says the same thing (or something very similar, and my response is always they same as yours..Computers work on input, and someone has to input the command..duh!!!! The more I deal with corporate America, the more I want to move to an isolated mountain and shut the world out!


lrhall41

Submitted by LCW on Sun, 12/09/2007 - 16:25

( Posts: 1151 | Credits: )


COMCAST CUSTOMER SERVICE TOLD MY HUSBAND BLIND
THAT LOVES HISTORY CHANNEL THAT HE WILL NOT GET THE HISTORY CHANNEL IF HE DIDNT PAY 49,99 A MONTH.
COMCAST CUSTOMER SERVICE LIED AND LIED TO
MY HUSBAND ABOUT A 49,99 CABLE AND THEY CHARGED A 100 DOLLARS FOR CABLE A BIG RIP OFF.
BEFORE YOU PAID COMCAST 27,99 WITH TAXS 33,00 A MONTH.YOU CAME FROM OUR TRIP AND THE BALANCE WAS 111.97 FOR 4 MONTHS BECAUSE WE DID NOT DISCONNECTED OUR CABLE WHEN WE WENT TO BRASIL FOR 4 MONTHS.
MY HUSBAND PUT COMCAST IN ZERO BALANCE.9-11-08 TO 10-10-08?
PREVIOUS BALANCE WAS 111,97.
PAYMENTS RECEIVED 154,38
COMCAST CABLE TELEVISION IS 100.38.
ONE TIME CHARGES AND CREDITS IS 6.99
TAXES SUBCHARGES AND FEES IS 15.40
TOTAL BALANCE FOR NOV 11 IS 80,00?
LAST MONTH MY HUSBAND PUT THE BALANCE IN ZERO BALANCE.
COMCAST CABLE TELEVISION IS 100,00?
COMCAST IS CHARGING A 100,00 FOR CABLE.
YOU HAVE NOT HBO,NO INTERNET FROM COMCAST AND OUR TELEVISION IS OLD.OUR TELEVISION HAVE FEW CHANNELS.MY HUSBAND COMPLAINT ABOUT A 100,00 CABLE FROM COMCAST AND COMCAST SEND A BILL OF 162.00 HERE.
12-11-2008 TO 1-10-09 WHAT KIND OF BILL IS THAT?
TOTAL DUE IMMEDIATELY 162,98.
THE BILL WAS 162,00 FOR THIS MONTH.
MY HUSBAND MAKE PAYMENTS BEFORE AND ALL PAYMENTS
ARE NOT GOOD BECAUSE THE CABLE IS TOO HIGH.(100,00)
COMCAST IS STEALING MONEY FROM US BUT MANY PEOPLE
ARE ANGRY WITH COMCAST BECAUSE COMCAST IS RIPPING OF CONSUMERS.
COMCAST IS DOING THE SAME RIP OFF WITH MANY CONSUMMERS AND MY HUSBAND WILL CALL TOMORROW COMCAST CUSTOMER SERVICE BECAUSE HE DO NOT UNDERSTAND WHY COMCAST IS RIPPING OF HIM.MAYBE COMCAST WANT ALL HIS SOCIAL SECURITY DISABILITY.
OH,MY GOD!!! :roll:
I'M LOOKING FOR ALL PAYMENTS HE DID HERE.
CONSUMERS AFFAIRS IS FULL OF COMPLAINTS ABOUT COMCAST.


lrhall41

Submitted by tsacgiv on Sun, 12/07/2008 - 16:28

( Posts: 2106 | Credits: )


I personally have never had a problem with Comcast, if i am late I get a notice in the mail and have time to get the payment in and anytimeI had a problem I was able to go into a live chat and get everything straightened out. My only concern is that when my 1 year special price expires in march 09, I will be getting hit with a much larger monthly bill and will end up shopping around to see if I can get a better package deal with another company.


lrhall41

Submitted by dawnlango7 on Tue, 12/09/2008 - 08:32

( Posts: 1147 | Credits: )


YESTERDAY I CALLED COMCAST.
THE LADY TOLD ME THE PRICE WILL GO DOWN FROM 100,00
TO 80,00 TO 49,99 DOLLARS AND I BELIEVE HER.SHE WAS NICE WITH ME.
THE OTHER COMCAST CUSTOMER SERVICE TOLD MY HUSBAND ONLY LIES ABOUT A 49,99 PRICE.
THE LADY FROM COMCAST TOLD THAT IN 6 MONTH THE PRICE WILL BE OTHER .(HIGH PRICE I GUESS)
DAWNLANGO7 I HAVE COMCAST FOR ALMOST 13 YEARS NEXT YEAR AND COMCAST ALWAYS WAS NICE WITH ME AND MY HUSBAND.
THIS END OF YEAR 2008 COMCAST IS TERRIBLE.
BE AWARE OF COMCAST DAWNLANGO7 ...
HAVE A GREAT WEEK DAWNLANGO7.


lrhall41

Submitted by tsacgiv on Tue, 12/09/2008 - 15:26

( Posts: 2106 | Credits: )