is this legit addy?

It all depends on what department you are trying to reach.

Go to this website and then click on department and it will bring up phone numbers, e-mail addys and snail mail addys

www(dot)capitalone(dot)com/contactus/index.php?linkid=WWW_0406_Z_04_HOME_H2_01_T_CU1

Or you can just type in capitolone(dot)com and then click on customer service then contact us then it will bring up that page I listed earlier.

not listed there anywhere or i didnt see it

did you get to the capitol one website?

On the home page in the top right had corner you will see customer service, then put your curser over that and it will bring up a drop down menu and then the first listing in the drop down menu will be contact us and click on that. Then it will bring up a page that list the different services, credit cards, auto loans,direct banking,checking and savings,health care finance,personal loans and liens,home loans and mortgages,small business, and the last one is commercial. If you want you can tell me which one you are looking for and I can go on the website and then post the addy in here for you. Let me know.

It appears to be the address for a credit card processing company, either a lockbox company (I will explain later); or a credit card processing company (a company that issues credit card processing equipment and services to hotels, restaurants, businesses, etc.).

Most businesses don't keep their own processing centers, instead, they factor them out to companies. These companies have either P.O. Boxes or physical addresses and sell contracts to credit card companies.

These companies manage every step of the payment process, normally the first step is to obviously receive the mail and feed into large machines designed to open envelopes and extract the papers (checks, money orders, etc.) and feed them into multiple slots with payment slip then the payment check behind it. They say not to send cash, because cash usually gets lost in the process of payment extracting. All oversized checks, bank checks, etc are usually fed out in the envelope for manual extraction.

The next step is that all of the papers inside are sent to an extremely large scanner that feeds one piece of paper at a time payment slip, check, payment slip, check. This system scans the serial number on the bottom of the slip then the check and usually is able to read the amount of the check and approves of it. All other checks, money orders images get sent over to a computer system where people manually input the numbers that can't be picked up (hence, why checks get miscoded). At this point, payment is registered to the account.

The final step is another large scanner, where these stacks are loaded and payment is finally posted to your account (checks are electronically cleared and/or coded) and paper checks are sent to the bank for verification.

These businesses usually get 1-5% of all revenues received in a month-month basis, more if there are finance charges applied.

They usually run on a weekly cycle, so monday is cap one day, tuesday is chase, wednesday is american express, etc. This is why they say to give a few days in the mail for payment to arrive on time.

I only know this because I defended a company like this in a (what else) personally injury lawsuit because some idiot misoperated the hopper on one of the machines (despite being trained and reprimanded) and broke foot.