What is a "Documented Attempt"?

I'm not sure what they're trying to get at in that message. My first guess is they are trying to be intimidating by stating it is a "documented attempt"(big whoop!); however, I could be wrong. I'm guessing it means squat!

I'd be curious to see how many "documented attempts to reach XYZ" they make before they give up. I'm guessing about . . . . half a million?!?

I could be wrong though, so if someone else has had experience with this and can correct me, please jump in.

theu document the attempts just like every other CA does. No big deal, really, it just shows that they have been trying to contact the consumer.

What you need to do in this case is to inform them that they are calling the wrong place, if your son doesnt live with you. Send them a certified letter telling them that the person they are looking for does not reside at this address and cannot be reached at the phone number they are calling, and tell them that they are to immediately cease calling you. By federal law they must comply. Be sure to send it certified mail, return receipt, so that you will have proof of them getting it. Also, keep a copy of the letter you send for your own records--if they continue to call you after they get the letter you can then sue them for fdcpa violations. Make sure that your letter includes the phone number(s) they have been calling.

Any time the dialer calls, a message is left or someone is spoken to, is deemed an attempt. On third party contingency collections, most clients require a certain amounts of attempts on an account in each bucket, or specific time period. To the debtor, it means diddly.

"Documented" attempt on the phone, alrighty then.