IDT CARMEL - creditors interchange .. whoever
Date: Wed, 01/30/2008 - 08:07
I just spoke with 3 different people with this company and what a joke! I use to handle legal garnishments for a collection agency and now understand why so many people liked my former employer. I received a sif letter that expires today and advised each person I get paid friday and would do a post dated check. the "settlement manager" was more concerned with meeting her month end that actually closing the account or forbid try any other way to get some amount of payment for this month. No person I spoke with gave the mini miranda which last time I collected had to be done in most cases within the first 30 secs of the call?? I'm amazed that I call to hand them money and all of them flat refused it stating my account was about to be recalled so they wont have it as of Friday ... I replied then I'll forward payments to my original creditor and the woman hung up. This company was beyond rude and I'm surprised if they make any money.
Account recall
If IDT knew the account was being recalled then they cant take payments on the account. A possible solution would have been to make a small good faith payment to keep the account in their office - and to possibly get them to honor the settlement offer. The end of the month is a high-pressure time at a collection agency not unlike a used car lot. Therefore the best time to negotiate a settlement is the last couple days of the month... but be prepared to pay the settlement in full at that time.
