Sent letter to demand no phone calls. They called again....

You can sue them, but it's gonna be hard with only a single violation. Might as well let them establish a pattern.

Also, the requirement that a CA cease and desist calling, or all contact entirely, upon request comes from a federal law called the Fair Debt Collection Practices Act, not an FTC guideline/ruling. You may want to read over the high points. You can find it easily at the FTC website.

Lastly, here's a letter I just sent out. Might give you some ideas on wording...

[quote]name
address
town

Saturday, 15 March, 2008

MRS associates Inc.
3 Executive Campus
Suite 400
Cherry Hill, NJ 08002

Via Certified Mail, #xxxx-xxxx-xxxx-xxxx-xxxx
Re: Your continued calls to [our phone number]


Dear Sirs:

For several months, your company has been calling my home, either in person or by the use of automated equipment. You purport to have a business matter that you urgently need to discuss with me. Yet, to date, your employees have refused to provide any details of the matter in question, to myself or my husband. Your company has also failed to identify yourselves as required by law in many instances, or even to follow accepted business telephone protocol. You have also disregarded the legal requirement that you follow up an initial telephone contact in writing within five days.

As you have refused to provide any details whatsoever, I can neither confirm nor deny the existence or validity of this supposed matter, which seems so important to you. If you have actual business to discuss with me, then please get to the point. Your continued, unproductive calls constitute willful harassment under both State and Federal laws, and are a waste of my time.

I hereby revoke your right to contact me by telephone at any number or location, for any reason not specifically permitted by law. I am perfectly willing to deal with you in order to resolve whatever this supposed matter may be. However, any future contact with me from your company must be in writing, through the U. S. Postal Service, and sent to the address above. Further, any written communications from your office must specifically reference the details of the matter in question. Any other written communication from your company will constitute further harassment, and will be dealt with accordingly.


Thank you for your cooperation regarding this matter;

[name ???????? typed, not signed][/quote]