Debtconsolidationcare.com - the USA consumer forum

MRS Ass. divulged personal info w/o ANY verification? Sue?

Date: Mon, 03/24/2008 - 12:49

Submitted by anonymous
on Mon, 03/24/2008 - 12:49

Posts: 202330 Credits: [Donate]

Total Replies: 9


Here is the story. My husband owes money on a school loan that is nearly 9 years old now...Besides the point, but it gives you a frame of reference for how long we have been contacted about this matter...

So anyways, this MRS associates called MY parents house and MY father's business about my husband's account. My parents gave me the number and I called to tell them not to call anymore and to get the address to write it so they can't contact via phone anywhere any longer. The "associate" asked for the phone number they called and then asked if it was about Chad Maynard(I never said ANYTHING to them except the number). So I said yes, then he proceeds to say, "So what are you going to do about it? You know we are getting ready to sue for the $33,000 on the one loan, so are you going to make good on it?" He gave me ALL the personal info, including the account number and everything!

The problem here is that I NEVER gave him any info about me, no verification of who I was, no social, no address match, I am a woman(and it is MR. they were calling for) and he even asked who "" was, and the name on the id which is NOT the same as my husband's last name, not even CLOSE!

So as I proceeded to tell him that what they had just done wass illegal, a supervisor got on the phone to say that I illegally identified mySELF as my husband and I was the one in trouble...do they really believe that? Then I accidentally hit transfer and they thought I hung up..when I went back, the supervisor was on the phone yelling at the "associate" saying that he couldn't give out that kind of personal information without verification...

So what kind of recourse do I have? They must have mentioned 30 times that the call was recorded so it could be subpoenad in court...should I go after them for divulging info illegally? (We live in NH if that makes a difference)

Thanks for any advice!


A little late I know but new to these forums... I work for MRS and to start with I gotta tell you it's a bitch to validate. I have no problem putting in a document request except that I know I'm given valid debts and every time I do get the docs and prove that people still don't want to even try to work with me. Then I've wasted my time putting in a doc request, waiting on the client to send over the papers, and trying to get the debtor back on the phone to deal with it. Now when the associate asked for the phone number they were trying to find the file. I know I(and many of my colleagues) regularly then follow up with is this so and so. Are you sure that maybe you didn't misinterpret or mishear what they said. Also it being a man and you having a feminine voice means nothing. I get guys that sounds like girls and vice versa all the time. I'd go into the other things but this is rather old and I'm just a dirty rotten debt collector so I must be lying anyway.


lrhall41

Submitted by on Mon, 07/27/2009 - 20:08

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Probably. If you feel you're wasting your time, perhaps you should get a job at McDonald's instead?

Did you ever stop to think for just one moment that the reason they don't want to work with you is because THEY DON'T HAVE ANY MONEY?!

For more info on these wonderful, human collectors:
"http://www.budhibbs.com/collectorpages/mrs_associates_inc.htm"

Quick lesson: There is NO law saying the debtor has to be nice. There ARE laws that says YOU do. End of story.


lrhall41

Submitted by Chrys Henderson on Mon, 07/27/2009 - 22:02

( Posts: 2538 | Credits: )