PayDay Loan Question
Date: Wed, 03/26/2008 - 16:27
You will find the Payday loan laws for Iowa here (just select yo
You will find the Payday loan laws for Iowa here (just select your state),
http://www.debtconsolidationcare.com/paydayloan/explain-pdls-laws.html
If these are storefront lenders then I would call them and let them know the situation your parents are in. Some of these lenders may be able to set them up in an extended payment plan (EPP) but they have to sign those papers BEFORE their loan is due. If you stop payment on the checks they just may take them to court, because the storefront lenders are licensed in the state.
But with the laws they are only allowed 2 loans at one time, so how they got 5 :?
If at all possible could you list the lenders they have loans with and we can help you from there.
Thank you so much for your reply. The lenders that they have a
Thank you so much for your reply.
The lenders that they have are:
Advance America--1000.00
Check into Cash--894.00
Instant Cash Advance--894.00
Hometown Cash Advance--500.00
Payday Today--500.00
I know that Advance America does have an EPP available but you h
I know that Advance America does have an EPP available but you have to ask for it. The only thing they do though is take the loan and break it down into 4 payments. But they do stop the interest, so whatever they pay, it will be taken off the loan and not put towards the interest. But if you don't keep up with the EPP they will deposit the check no matter how much they already have paid.
Hi, puddle! :D I'm checking the CFSA site for the other storef
Hi, puddle! :D I'm checking the CFSA site for the other storefronts.
Advance America - member of the CFSA
Check Into Cash - member of the CFSA
Instant Cash Advance - member of the CFSA
I'm not showing Hometown Cash Advance or Payday Today as members, unless they are using a different name (maybe a corporate name).
I am faeriechic, cannot get into my name for some reason
Uggh, this mess is just bigger and bigger. My boyfriend is currently in this mess with the same cash advances. Here is what they are doing for him and I know that it will be the same thing for my parents.
Advance America: They are working with him for payments of $65 a month
Payday Today: They are going to do payments but tried to say that it was fraud and that as long as he makes a payment that it should be okay.
Check into Cash: Absolutely will NOT take payments and are sending him to a collection agency
Hometown: Oh do not even get me started on this place. Rude and down right humiliating. Told me that she did not care what he had to do to get the money, that he could cash cans in as far as she cares; told me that he was taking food out of her family's mouth ( and I lost it and said the same thing to her). She also said that one of her coworkers saw my boyfriend at the bank today drawing out 600 dollars out of our account and that there was no reason he could not of paid. First of all he did not draw that amount out. Second the money he drew out was for food, rent and utilites( I asked her if she wanted to see receipts). She is unwilling to do payment arrangements. Wants him to pay 30 dollars for the fees, reborrow the 220 that he gets to pay that loan off!! I don't think so. She had me so upset, I said to her that I would contact the Iowa division of banking to see what they could do and she replied " whatever turns you on". OMG and they let people like this work with the public. I overheard her one time tell a customer that he was dead meat if he did not come in and pay when she said. Help!! What am I gonna do if these places will not take payments!
ok the reason why she is getting her undies in a bunch is becaus
ok the reason why she is getting her undies in a bunch is because if she has just so many defaults, she will not get her bonus. If it is at all possible go above her head. I had to work with a lady like this and I called the district manager and told her what was going on. Well we still got turned over to a CA, but that's ok because now I am making small monthly payment to the CA. But also the lady/manager got fired for what she was trying to make me do (which was illegal for me to do) SO I would file a complaint against this lady with your state and then get ahold of another manager and keep going up the ladder till someone will work with you.
Also another thing you may be able to get her on, did your boyfriend give permission for her to talk to you about his account? If not she is nailed. SHe isn't supposed to talk to anyone else but him, seeing as you are not married.
Ack! I'm sorry you have had to deal with such rude, callous, un
Ack! I'm sorry you have had to deal with such rude, callous, unfeeling people in this nightmare industry. A couple of notes, though.
Check into Cash - they are a member of the CFSA. They are required to submit to your request of an EPP unless you have already done an EPP with them within the past year. If the store will not honor your request, then call their district manager. Climb as high up the ladder as you need to.
Advance America - I don't know if this is just my store location or if this is common practice in all their storefronts, but when I was drowning in PDLs, I went in and asked them to envoke the EPP; they said they would, but they also had an alternative option for me. They told me to stop payment on the check I had written, and come back to the store after it had been returned to them. I was confused at first, but they explained that in this way, I could pay them on my terms as often as I needed to until they were paid off. I don't know if they did this as only a favor to me, since I have never defaulted before and have been a customer at the same store for 3 years ( Gawd, that's scary to say! ) but that way, I wasn't required to do a rigid schedule of 4 equal payments of what I owed ( I owed $300 ). Now, I stop in every 2 weeks and pay them $25. They have been extremley corteous and have never once called me on the phone, or asked me to remember to pay them, or asked for me to hurry up and pay everything I owed. Yes, I'm stretching it out, but paying only $25 every two weeks as opposed to $75 makes a huge difference when you are trying to recover from PDLs.
Anyway, don't give up, and check all your options! Hang in there!
amaranth is correct here. Quote:Check into Cash - they are a
amaranth is correct here.
Quote:
Check into Cash - they are a member of the CFSA. They are required to submit to your request of an EPP unless you have already done an EPP with them within the past year. If the store will not honor your request, then call their district manager. Climb as high up the ladder as you need to. |
These guys are members. You have every right to walk into that Check Into Cash BEFORE the due date of the loan and invoke the EPP.
This storefront manager is obviously not a good one. Go for the EPP. If she gives you any crap, you need to call their coporate office - who will probably refer you on to the regional manager - who should be able to get this problem straightened out for you. Like puddle, I also had a storefront manager who didn't want to cooperate. I had to call the regional manager. Also, after getting everything straightened out regarding making payments, I put in a complaint to the managers corporate office against him. You can also put in a complaint with the CFSA against this storefront because they are not following the guidelines the members are supposed to follow.
Its me again.. I cannot log into my name for some reason. Anyway
Its me again.. I cannot log into my name for some reason. Anyway, thank you all for your replies. After contacting these places they told me that we do not have any rights. We have never asked for an EPP before and they are saying there is no such thing. I am so frustrated. Ok, I will probably have to contact corporate for these places.. how do I go about doing this? I cannot believe that they are like this. They are acting like we are new customers who have never intended to pay in the first place. We have been with them for over 4 years and have NEVER defaulted on a loan before now. I just do not even want to deal with the thing at Hometown... I am still miffed. Please let me know what I should do now.
I just tried to post before, so if it somehow posts again, I am
I just tried to post before, so if it somehow posts again, I am sorry. After talking to them, they informed me that we have NO rights to anything and that there is no such thing as an EPP and that either they get the money in a lump sum or else because they did not give us the money in payments. This is just so frusting, how can they suggest that we are trying to defraud them, when we are trying to make payment arrangements. How insane! I am unsure of what to do now, my parents loans are coming due tommorrow and I am back at square one. Looks like I need to cal the corporate offices, how do I go about doing this?
I found the corporate office of my storefronts from the BBB webs
I found the corporate office of my storefronts from the BBB website. If you're unable to find them by searching the internet, call the damn storefronts! Tell them you want the telephone number of their corporate office! By God, they should give it to you. This is crazy! These storefronts are supposed to be members of the CFSA, for goodness sakes!
This is just absolutely nuts. I called each of them and they tol
This is just absolutely nuts. I called each of them and they told me that there is nobody that I can contact that is above them. I know this is a load of bull. I tried looking under the BBB but was unsuccessful. UGGGHHH this is so stressful. I asked them who I should contact and they told me to pay my bill.
Okay, these guys are ticking me off now! Hang on.... Corporat
Okay, these guys are ticking me off now! Hang on....
Corporate Office:
Advance America Cash Advance Centers Inc
Advance America Cash Advance
135 N Church St
Spartanburg, SC 29306
(864) 342-5600
CORPORATE OFFICE:
Check Into Cash, Inc.
Phone: (423) 479-2400
Fax: (423) 559-1099
Address: 201 Keith Street, Suite 80
Cleveland, TN 37311
Customer Contact: Mr. Steve Scoggins, President - (423) 479-2400
CORPORATE OFFICE:
Instant Cash Advance
1331 Plainfield Ave NE
Grand Rapids MI 49505
(616) 447-0097
(616) 301-3285 (fax)
I couldn't find a corporate office for Hometown Cash Advance or
I couldn't find a corporate office for Hometown Cash Advance or Payday Today. However, the above three that I did find are the ones that are supposed to be members of the CFSA and offer the EPP. Please, please call them!! Tell them what is going on. They should be able to help you!
Cannr, Thank you so much for the information that you have
Cannr,
Thank you so much for the information that you have provided. I did not have to call the corporate places, we got payment arrangements worked out with all but 2. Hometown is still being a royal @#*&(!!! and that no payments. So I guess we will be sent to a collection agency. And the other one is sending us to a collection agency. So I guess it gives us a chance to make payment arrangements. That woman at hometown is being really rude, asking why we cannot pay it, what is going on in our household and that we all have attitude problems. Is this legal the way she is talking to us?
:twisted: :evil: Ohh I am so mad. My parents could not close th
:twisted: :evil: Ohh I am so mad. My parents could not close their account and the bank told them to stop payment until all of the checks cleared, well. the idiots at payday today went back to an old check from 2007 and deposited it. Now we cannot pay the mortage!! Or the car, or anything else. Forget about eating.. Don't we have any rights?
Boy, it just keeps getting better and better. We called Payday T
Boy, it just keeps getting better and better. We called Payday Today and asked them for a statement where my parents paid the check from 2007. The response? Nothing...only that she could call the county attorney and have them resolve it, by prosecuting us because its fraud. She also told me that the checks that were cashed were in a shred pile and that they got mixed up in the deposit pile. Yeah right, a check clear back from December of 2007? One that should have been shredded but wasn't. It was already paid for or else we would not have been able to continue getting loans from them. She kept saying that I should have known better and that by stopping payments on the checks that it is fraud and that the county attorney would love to hear about it. Then she informed me that we have over 20 cash advances even from the internet. This is insane!!! We do not have any of the net, the only time we used the internet to look for internet cash advances but never used them because we knew we could not pay them back. She said something about infotracx or some kind of database that tells where you have advances from. My question is, do we have a right to go in and ask for a copy of where that check was already paid for? I have been in contact with the Iowa Division of Banking and he told me that it is not illegal to stop payment on a check and that it is not fraud. I am afraid if I contact the state auditor for this place that she will call the county attorney to have my parents arrested.
Okay, I have a question here. The check they deposited back from
Okay, I have a question here. The check they deposited back from December 2007, I'm assuming was already paid for, correct? You went in and paid the loan off and rewrote, correct? If that's the case, then they're nabbed. They can not let you write another check until the prior one is paid in full. Them turning this check in from December 2007, and you've loaned from them since then, shows that they held on to that PAID loan check. Did you pay cash when you paid this one in December in full? Or did you just let them deposit it rather than picking it up? Do you remember? All I can say is that they are NABBED big time on this one. Like you even stated, you've loaned since then. If they had a check from friggin 3 months ago, you would not have been able to rewrite. You've got them. And they are accusing YOU of fraud? They turned a friggin check in that was already paid for! Do you remember if it was paid with cash or turned into the bank for deposit?
The check that they deposited was paid with cash. I remember goi
The check that they deposited was paid with cash. I remember going there with them myself and we paid with cash, then reborrowed again. She asked if we wanted it shredded and we said yeah. Her excuse is that it got mixed up in a pile of deposit checks ( 5 months later) and that there is nothing we can do about it.
Again, the threats continue. We went to Payday today to make a p
Again, the threats continue. We went to Payday today to make a payment on my boyfriends loan. My parents asked the manager for something stating that the check they deposited from December was already paid for. Nope, nothing they could do. They just kept reminding them that there was a lot of people in default and that they have been turned over to the county attorney... When will it all end? It just seems like she is hanging this over our heads so we will not file a complaint on her. I know what she did is very wrong and she knows it as well. It makes me think that she deliberately keeps paid checks from her customers for 6 months just in case someone defaults on loan. Its just so odd that the checks that each of my parents wrote to them on the same day of December 3 2007, ended up in the same pile. I am just in shock, I cannot even sleep and my chest has been hurting for days...
What kind of horrible storefront is this? I know PDL companies
What kind of horrible storefront is this? I know PDL companies can sink pretty low, but the things you are describing are just INSANE. I am just mortified that she took an old, already paid for check and cashed it. I know you said that you guys had told her to shred it rather than getting it back; all storefronts I have had PDLs with before have always turned around right there and shredded it right in front of me. I think you are correct in thinking she may purposely hang on to paid checks in case someone defaults, because at this point, she obviously will sink to any level.
When you originally pay back your loans, do you sign a document as a receipt? Not all PDL lenders do this, but some of my storefronts always did.
This is an absolute nightmare to be honest. At this particular P
This is an absolute nightmare to be honest. At this particular PDL you don't have to sign a document as a receipt.Matter of fact you don't even get a document of your transaction summary for that loan. You just get your check back. I just wonder how many people she has done this to? This is a local company, and I was told that there is no regional manager there. Who do I talk to then so I can get the money back. Oh and another thing, she said she applied it to the current loan that was defaulted on and my mom asked for the paid check back and she said she did not know where it was at. I cannot even believe that these places can get away with crap like this.
I would call you state ASAP on this place. I would also talk to
I would call you state ASAP on this place. I would also talk to the bank asap and claim fraud on these checks. They cannot do this. You are supposed to get papers everytime there is a transaction on your loans (at least here they do) Plus you are supposed to get your old check back when you give them a new one. So with her saying she doesn't know where those checks are is BS.
WHAT???? :shock: I'm having an attack here! Is this apparently
WHAT???? :shock: I'm having an attack here! Is this apparently an independently owned pdl? No corporate office. Just a local neighborhood pdl (with shady law breaking creeps running it)? This is WAY insane. No receipts? Just your check back? What happens if these a##holes get audited?? No receipts? No records of what has been paid/not paid? Huh? Since this is a storefront, who must be licensed to lend legally, file a friggin complaint against these dishonest you-know-what's! File a complaint with the BBB and your state AG against them. This particular pdl needs to be "checked into". They are not going by the book when it comes to the law. What the hell kind of record keeping do they have? None. Holding on to checks from months ago? WTF? My a$$ would be filing compliants right this very minute!
Just independently owned, The only paper that we have to sign is
Just independently owned, The only paper that we have to sign is the one that says we are in agreement with the loan terms and thats it. We do not get anything back, just the check. She said that the reason why that check was cashed was because we were trying to defraud her by stopping payment on the checks. And that she could go to the county attorney at anytime if we wanted her to. I was told to get in touch with the state auditor about this check situation as well. The bank told me that since she went directly to our bank to cash it, there is nothing that they can do. It was a honesty check or whatever its called. He told me to get a record stating that this was a paid loan and that he would see what he could do, but the idiot would not provide that information.
The state auditor probably wants some type of receipt, of which
The state auditor probably wants some type of receipt, of which these morons don't give! That should clue him in as to what kind of "business" they are running! Did you explain to him that you don't have a receipt showing paid because they don't give receipts? And, also, that you've reloaned (which they would not let you do unless you paid your previous loan)? Can he help you with just these facts alone? This storefront isn't going to provide you with crap. Also, the auditor needs to know about the "deposit stack" and "shred stack" of checks and how they mysteriously get "mixed up". Oh my God. I just want to go to this storefront. This is sooooo wrong.
I am right with you Cannr. Omg I just cannot believe this place.
I am right with you Cannr. Omg I just cannot believe this place. Heck I even want to talk to the state on this and I don't even live there. WTH :shock: I would have her a$$ fired in a heartbeat :evil: (which I have already done to a manager of a pdl here *evil laugh* lol) I am sooo steamed about this :evil:
puddle, I'm with you. The thing is though that apparently this i
puddle, I'm with you. The thing is though that apparently this is an independt pdl. Great. No one to call at "corporate". No corporate. And all this crap of no receipts? Shred piles? Deposit piles? WTF?? I'd have a friggin state authority in there so friggin fast, your head would spin. And GOOD FOR YOU for getting an evil storefront manager fired! If they deserve it, good riddence to their ass. These guys are pissing me off now.
LOL- itsmeagain, I think you have a whole little army of us who
LOL- itsmeagain, I think you have a whole little army of us who want to come down there right now on your behalf ;)
When you take out loans with this place, do they disclose documents to you and copies of your loan agreement? If they don't give receipts of payments, I'm ready to assume they don't give copies of your loan agreements, either, and as far as I know, that is a LAW that an ANY licensed PDL is required to follow, or audit, audit, audit!
If that's the case, I'd nail that horrible woman and her little cardboard PDL corner-stand with all the authority there is.
DO NOT let these people get away with this. Put them in their place. Not just for your sake, but think of all the others she has already done this to, and will continue to do this to if she thinks she can continue to get away with it.
Quote:I'd nail that horrible woman and her little cardboard PDL
Quote:
I'd nail that horrible woman and her little cardboard PDL corner-stand with all the authority there is |
Priceless!!!!
In New York State they always ask if you are a senior when makin
In New York State they always ask if you are a senior when making any complaints. If this is the case, could that be factored in as part of the picture? I know they push for situations that are crimes against certain groups. Just a thought.
llw, who asks you? You mean if you are filing a complaint agains
llw, who asks you? You mean if you are filing a complaint against a pdl, they ask if you are a "senior"?
cannr....the bbb asks when filing a complaint and I am almost po
cannr....the bbb asks when filing a complaint and I am almost positive the AG does as well.
cannr....we also have a ton of advertisements in Western New Yor
cannr....we also have a ton of advertisements in Western New York regarding scams, if you will, against the elderly. Maybe it is a New York thing, and I am not sure what they do if you are a "senior" but I know that they plugging it quite often.
I find that interesting. Like, what would the process be if you
I find that interesting. Like, what would the process be if you were a senior? Hmmm.....
cannr...didn't this thread start out as someone's disabled paren
cannr...didn't this thread start out as someone's disabled parents having to deal with some PDL's? That is where my info was coming from. But you are right, it is interesting and something that might be used as leverage.
cannr...I guess I was directing the response to faeriechic27.
cannr...I guess I was directing the response to faeriechic27.
llw, I just edited my post so no one gets confused! Thanks for p
llw, I just edited my post so no one gets confused! Thanks for pointing that out to me! :lol: I have to say, this thread and egypts thread about the storefronts doing all these horrible things are doing terrible things to my brain cells! LOL! I can't keep all the "wrong do-er's" straight!
llw, I wonder if it does make a difference, as in this case, it is an elderly couple (who apparently are also ill). So, I'm wondering if it's just a state by state "thing" (like just in NY) or if it's all states that maybe (?) you have a few more rights (or something!) if you're elderly and/or disabled. Huh.... Makes me wonder where to look.
cannr...has the bbb from your state every asked on the complaint
cannr...has the bbb from your state every asked on the complaint form? I know that on the AG's website there is a section dedicated to helping seniors in New York State. It deals with all sorts of things. Door to door, medical, etc. New York State can be a royal pain as far as taxes go, but they do also offer us benefits that other states don't. I am so glad that I live in New York when it comes to dealing with these nitwits. I really do think it has helped me out. Now, I just have to let it "sink" in to Star and UsFastCash! The weather is picking up here, 50's today and 60's tomorrow and then 50's all next week! I think I will go out and run some errands. . .it's beautiful today. You have a great day.
Thanks, llw! I honestly don't even remember since I filed my com
Thanks, llw! I honestly don't even remember since I filed my complaints months ago and BLOCKED IT ALL FROM MY MEMORY. :lol: I don't believe my state AG asked that though. In my state, we have to print the forms, fill them out, and mail them in. I don't remember if it asked that question or not. However, like I said, I've blocked it all from my memory to prevent post-tramatic stress syndrome! :lol:
cannr...I hear you on that one. It might be worth a shot for fa
cannr...I hear you on that one. It might be worth a shot for faeriechic to call her AG and see if there are any protections for her situation. I hope she comes back to check the responses.
Thank you all so much for your responses. There are certain laws
Thank you all so much for your responses. There are certain laws in Iowa that protect seniors. My parents are 60 and 62 and are both disabled and on oxygen.I had no idea what trying to get out of these PDL's were going to be like but I knew that it would not be easy. I just never guessed that they could stoop that low.
Just an update: we called again to the PDL and asked for the checks for March that she paid with the money she got from cashing the December checks. How convienent.. they are not in the file, no where to be found. My response to her? " Oh, well you must have put them in that special file. You know the one where the big red sign is that calls for bending one over?" She told me that there was nothing we could do and that she knew I was trying to get her on it. If there is nothing that we can do about this, then why won't she show proof that the checks were paid. I told her " That's okay, you can keep your little paper, I would think that if I chose to persue this that the fact my parents still recieved loans from you since December would be enough".
Crap! :shock: This storefront is blowing my mind! Honestly. Th
Crap! :shock: This storefront is blowing my mind! Honestly. They have "nothing". Nothing? They don't have the checks, they're not in the file, they were in the wrong pile, etc.... WTF???? I swear, I don't know how you're holding back. I would throw my body across that counter and jump on her head!!!!!
So she doesn't know where the checks are but when she needs to c
So she doesn't know where the checks are but when she needs to cash one and steal money from your folks, she knows EXACTLY where they are. She obviously knew where that one she cashed already was.
You need to do whatever it takes to report this woman.
Did you say that this shop was part of the CFSA? If so, I would also file a complaint with them:
http://www.cfsa.net/filing_customer_complaint.html
This whole situation is just so digusting...ugggghhh.
OMG Cannr lmao :lol: I guess I would have to be there to try an
OMG Cannr lmao :lol: I guess I would have to be there to try and pull you back lmao.
This place is sooooo wrong :x And it ticks me off that she knows shes wrong and still does it :evil: I think a little letter or phone call from a lawyer just might jump start her memory. What she is doing is fraud and she knows it.
Thanks for all your help! Well, nothing has come about the deal
Thanks for all your help! Well, nothing has come about the deal with the payday cashing the check that was already paid for. We are still waiting on the state auditor. Everything has been relatively quiet around here. My parents have set up payment plans with the other ones. But omg, today not even 5 minutes after we set up payment arrangements with Hometown Cash Advance, the old bag that I got into with showed up on my door step!!! Is this even legal?? I am beginning to believe that even though we live in a free country, that we poor people do not have any protection from these leeches!!
Honey, I have heard of storefront workers showing up at people's
Honey, I have heard of storefront workers showing up at people's homes. I personally find this totally amazing. I swear to God, I would dial 911 and have a cop at my house in 5 minutes if one stepped foot on my property. I guess it's legal? I'm only assuming here because you're not the first this has happened to. Honestly, I would call the cops if they showed up again. And that's no lie.