Need Advice on B.I.G.

Close your account now because BIG will never stop. They will harrass you like crazy if you close your account but just tell them you owe them nothing and hang up. They are a totally illegal foreign based company who have no right to loan here and can't legally collect anywhere in the US. Do not let their tactics intimidate you. They do not have the ability to carry out their threats. They still call me after a year every now and then. I just hang up on them. They are a joke!

Thank you, Frog, for your advice and feedback. I was hoping you would answer - your responses on these blogs always make sense to me! I'll keep you posted!

dbrown052:
Hi All - My first time here. I've recently pd off several pdls, but still have one out. It's w/BIG, and what they say my payoff is DOES NOT make sense. Orig loan was $200, so far I have pd $700 (I know!!!), and when I asked what the payoff was the end of April, they said $365!!! Of course, I have no paperwork that might outline their terms and fees. I did miss 2 pmts, but subsequent to each one, BIG debited a larger-than-normal amount, so I figured that caught me up. After reading through some of the blogs here, I'm thinking I need to close my bank account and send BIG a letter saying we are done!! Thoughts? I'm in Texas.

Might I also suggest that you call your bank and find out who the ACH processor is for this company. Tell them [your bank] you are dealing with an illegal company which is/was taking unauthorized amounts of money out of your account. Explain that you NEED the number and name of BIG's processor. Then, call the processor and tell them that BIG has illegally taken unauthorized money from your account, tell them you are now forced to close this account because they [BIG] refuses to abide by your wishes. Then, send BIG an email and tell them you have contacted their processor and informed them that they are taking out unauthorized money from your account, you might also mention that they [BIG] owe you a refund! You need to figure out how much money they owe you and mention that amount in your email. This WORKS for people, and you have nothing to lose by trying. Good luck! Let us know the outcome. :)

That is good advice from shazzers. Unfortunately the collectors from BIG seem to understand nothing but the word no. Eveything else you say to them via email our mouth they take as encouragment. They are a strange bunch. Ask for that refund in your eamil and your may just get tham to leave you alone but I personally have never heard od them cooperating with anyone. They are calling from the UK and are driven by commission.