500 Fast Cash response from BBB
Date: Wed, 05/21/2008 - 19:09
Katie Rose
Better Business Bureau of Northern Nevada
RE: Case# 11006149
Ms. Rose:
At the time of the application the terms and conditions were presented and she had the opportunity to print them at that time. She had to answer a question whether she understood the terms before we could even receive the application to process. In addition, there was a 48-hour time frame the customer could cancel the agreement without incurring a fee. Before each debit we sent an account summary, which explained the terms once more, and all of the options for repayment. This form was emailed at least 10 days before each debit; it also included our customer service number to ask any additional questions. We also have a direct email link on our website to answer any inquiries. If the customer had wanted to avoid additional fees, they needed to pay the full amount due on the first debit due date, which was in the original contract, as well as the account summary emailed to the customer very shortly after the funds were placed in their own account, for their own use, at their request. The original loan documents can be faxed directly to the customer once we are given a fax number to send them to.
We will stop all collections and debits on the account, and will reduce her current balance of $410.00 in collections to $140.00. She received $200.00 and has only paid 60.00 toward that**THIS WAIVES ALL FEES***
The $140.00 must be paid via Moneygram by 05/30/08 (we have stopped any further debits to her bank account during this time)
Moneygram Express:
(Available at most Wal-Mart's)
Pay to: 500FASTCASH
Receive Code: 4308
City/State: Miami, OK
Account-COMPLIANCE/125704377
If not received, the account will continue in per the contract for the amount due of $410.00 in collections.
Respectfully,
Compliance Department
Any thoughts??? I STILL can't pay the $140 all at once, but I could pay it in 2 payments...also, they pretty much ignored my money order request!!
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do you owe the 140.00?they are MTE.if you paid
the principal then you are done.MTE will fight
you on the money orders.you did file AG
complaints right?if so refile,if not file asap.
How much have you actually paid them, including all the random f
How much have you actually paid them, including all the random fees? If it is more than the $200 they lent you, you owe them nothing.
I had to fight them for awhile through the BBB, and they eventually gave up and gave me a PIF. They'll stall, lie, and lie some more though.
I'm dealing with them too, Angiegirl...since they are unlicensed
I'm dealing with them too, Angiegirl...since they are unlicensed and charged me illegal interest on my loans, I requested a PIF and a refund! I'm sure I'm going to be going back and forth with them too. I filed complaints through the BBB--Oklahoma division yesterday.
I agree with WI Guy--if your total charges are more than the $200 loan, you shouldn't owe anything.
If they deposited $200 in your bank account, and you have repaid
If they deposited $200 in your bank account, and you have repaid only $60, then I would pay the $140 they are asking for, as a moral obligation. That is how I am reading the BBB response. If that is the case, personally, I would jump at the chance to get them out of my hair. It will be one less PDL to deal with.
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we don't really know how much they paid llw,that is why i asked if they owed it.case in point,usfastcash told my BBB they offered a 180.00 settlement.the only problem,i owed them 100.00 legally.it does make a difference my friend.especially in this here economy.
Yeah, they only took out $60 from my account, b/c the other time
Yeah, they only took out $60 from my account, b/c the other times there wasn't any money in my account!! So, yes I do owe them the $140, and am ready to get them over and done with!! I have made arrangements with Geneva Roth and Cash Supply (both who are legal and licensed) so I want to make sure I take of them first, but I also don't want to let this offer slip and end up having to fight with them again! =) I'm gonna try my hardest toget them paid in the next couple of weeks....I was so happy that they "agreed" with me! LOL! Again, I thank you all for your help....I don't know where I would be if I hadn't found this site!!
paul. . .I realize that. They tried that crap with me too. I o
paul. . .I realize that. They tried that crap with me too. I only owed them $30 and they wanted $120. The processor contacted them and I immediately got my PIF.
Ya know paul, I don't think anyone on here is trying to "stiff"
Ya know paul, I don't think anyone on here is trying to "stiff" th PDL by using the processors. I just wanted the PDL to do the right thing, just like the rest of us are doing. The processor just gave them the nudge they needed to do so. My intention all along was to repay what they gave me. It was just dumb luck that I managed to come out of this a little better financially than I had expected.
exactly
exactly,but you know like i do some like MTE don't and will not play fair.your processor info is great in that respect.