PDL Problems, help is appreciated

Well we are glad that you found our community and will help you as much as we can as we have all been where you are at. Someone will be along to post your pdl laws for the state of Indiana.

I'm bumping this back up since I see from a different post that Jen is still waiting for information on her PDL loans.

I appologize for the length of this message :oops:

Okay a couple of things.. after a bit of searching, I found this info here:

You will find the Payday loan laws for Indiana here (just select your state),
http://www.debtconsolidationcare.com/paydayloan/explain-pdls-laws.html
My parents offered to loan me the $840 to try to pay it all off at once so that I would not have to pay $170 a month. PDL Assitance said if I paid the lump amount all at once, they could negotiate faster and I would not have to pay all the fees monthly.. So it would be cheaper in the long run: I want to weigh all my options first. Because I don't want to owe mom and dad more money.. lol.. they are the worst bill collectors EVER!!

Okay, I sent an email to Up front Payday and requested some information (Thanks to a member here for posting a copy of an email to a lender)

Quote:

Jen. . .Welcome! Have you considered settling these debts on your own. I am not comfortable interpreting state laws so I will leave to some more knowledgeable than myself. It does appear though that you have overpaid on one and repaid the principle on another and repaid half on the other. Go back over the figures from PDL Assitance and look at just how much it will cost you to settle basically one loan that has not yet been paid in full. Like I said, please wait for more "concrete" information on the laws, but in the meantime, think about what you have already paid, what you will still have to pay and make an informed decision. Keep us posted.

That's kind of what I'm looking for. I don't fully understand the laws on these things. I kind of came to the same conclusion you did, but I wanted some kind of back up verification before I try to settle with them on my own. Thanks for the input! I'm not giving up yet... lol

Okay, over my lunch at work, I found this infomation from the indiana.gov website:

http://www.in.gov/dfi/TerritorialApplication.pdf

It states that if the payday lenders are not licensed in Indiana, the debt is void. Now, I tried to look up the three lenders I had to see if they were licensed in Indiana, and I'm not sure if I'm looking in the right place, or if I need to look up other names, ect. This is encouraging, because when I requested proof of license for the biggest loan, they ignored the request.

Should I send emails to all three requesting proof of license in Indiana?

I'm sorry if I'm posting too much, I'm a bit anxious to try to get this monkey off my back. lol
Thanks again for everyone's kindness and support!!!
Jen

You can send an email to compliance@500fastcash telling them you have satisfied your debt and are revoking their ACH authorization. You will probably not get an official PIF but about 2 weeks later you will receive an email stating that since you paid off your loan and are such a great customer they will give you a discount on your next advance. SAVE THAT EMAIL.

I received another email from Upfront Payday today. They are now saying I owe an outstanding balance of $540... :roll: The original loan was $500 and I paid extra toward the principle on the first payment. Does anyone know if these clowns are legal in Indiana? I would love to send them something stating I know they are in violation of Indiana State law. I am curious about the fact that they reeled me in with the promise of a reduced fee $75 and then jacked it up to $150 after the first "renewal". Is that legal? The contract I "signed" said nothing at all about the fee increasing after the first 2 weeks.

I plan to send another email requesting validation that they are licensed in Indiana, but I feel that they are going to ignore that request as well. Any suggestions for wording?

If I can do this on my own, I can use the money I would have paid to PDL Assistance for paying down my astronomical gas bill from this past winter!!!

Here's another one to ponder (though I don't want to detract from the original subject):
I got home from work the other day and went into my room to change out of my work clothes. I heard the phone ring and my son answer. I can hear him saying "What? I can't understand you? What? Do you speak English?" I called him into the bedroom and he says "Mom, what is your cell phone number? This lady is asking me." I took the phone from him and said "Who is this?" I was angry that whoever this person was, they were questioning my 8 year old son for infomation! She asked "Are you Jennifer?" I said "Who is this, and what is this pertaining to!?" She hung up! I was furious, so I got the number off of the caller ID and called them back. The woman who answered was different, and I said "What is this company?" She said "IC Systems" I said "What do you do?" She said she could not tell me anything until I verifyed my mailing address. At this point, I just want to know who they are and so I tell her my address. She then tells me after being on hold for about 5 minutes that I owe Sprint $150! This is the first I've heard of this. I canceled my service with them back in Feburary after my contract expired. She says to me "When are you going to pay this?" I said "I don't even know that I really owe this money" She clicks her tongue and says "Oh yes you do, pay your bills!" I blew up and told her I didn't appreicate their reps drilling my 8 year old for information. She only laughed and then started yelling over me, so I hung up.

Now, is it legal for them to do that? Can they really ply my 8 year old son for my cell phone number or other personal infomation???
Geesh what a mess. :(
Jen

jen,you can do this yourself.it takes some leg work like others stated,but it sounds like all your pdl's are internet and illegal.fyi,no it is not legal for a pdl or a CA to drill anybody much less an 8yr old for information.file FTC,BBB and AG complaints against these pdl's.llw has great info on processors,if you pm them that would help too.
do this yourself,save that money that would have went to PDL ASSISTANCE for something you need.

Thank you Paul,
It's frusterating, but I look at it like this: I'm very fortunate and greatful that I found this site. I've gotten further already then I expected to get, and I did so with the information that I found here.

And secondly, I got myself into this mess, I can get myself out! There is always a way. (I'm a very positive person by nature.)

I think the biggest mistake I made was getting overly anxious and impatient. That is why I sat back and took a deep breath and rethought using PDL Assistance. I realized I made the same mistake jumping into the payday loans.

I'm very greatful for the insite, research, and knowledge that can be found here. THANK YOU THANK YOU THANK YOU!!!!
Jen

Well, I've sent emails to all three places :

Quote:

of course they offered a VIP loan,they want your bank info.these internet pdl's are quite ridiculous don't you agree?

I agree 100%, Paul! The sad thing is, with the way the economy and the price of everything is shooting up, they are making easy prey of us all. It looks like such a good idea, but so does the cheese on the trap to a mouse.

I read on a webpage put out by the Indiana legal bar , (I can't find it now at the moment) that if payday lenders are in violation of Indiana law, they may be required to pay the person $1000 for each infraction. I can't remember exactly how it was worded, and I'll try to find it tonight when I get home, I have it saved in the favorites of my home computer. It's too bad every state doesn't enforce something like that. If they had to give $1000 to everyone they "violated" they'd go out of business real fast.. lol
Jen

Jen, wouldn't it be nice if you could collect some of those $1000 fees for infractions? Good luck!

I won't hold my breath. I don't feel I'm out of the woods yet.. It's only been a day since I sent the emails, but man! Even one having to pay me $1000 would be fantastic! I could get a lot accomplished with that.. lol.

I will certainly look into it. If I get anywhere, I'll be sure to let everyone know!
:D
Jen

Here is the email I received from 500Fast Cash.

Quote:

I haven't heard anything else from any of the lenders since last week. Now another question... what is the next step? Will there ever be verification? Do I report them to the BBB? To my state? I'm not sure how this all works, I've read several different post, but I think my mind is in a fog today.. lol.

I hope everyone had a nice weekend!!
Jen

if you haven't already,file AG complaints.that should be your next step.these places will fight,but you are in the right here.

Thank you! I love you!Thank you sooooo much!!! I can't tell you how greatful I am for the wonderful community here! LOL.

Here is the email I got from Upfront Payday today! I could not have gotten anything like this without the knowledge and kindness of the people here! THANK YOU!!!!

Thank you for contacting UPFRONT PAYDAY for your financial needs, we appreciate your inquiry.




Quote:

Sorry I was so excited I forgot to log in! LOL That was me. :D :D Thanks guys!!
Jen

Wahooooooooo!! I am so happy for you !! :D

EXCELLENT JEN. CONGRATS!!! Knew you could DO IT!!:D :D

Jen, that's great news! Congratulations!!

Thanks guys! 1 down 2 to go! It's almost TOO easy.. lol, not that I'm complaining. It really makes me thinking looking into that $1000 each isn't such a bad idea.
The quote below is from this page:

http://www.indianajustice.org/Data/DocumentLibrary/Documents/1055436780.16/0105payday%20loans.pdf



I will look into it and see what happens.. I suppose the worst they could do is say I don't qualify, or they can't help me. Right? :)
thanks!!!
Jen

Good luck with that Jen! I hope you do qualify for some of those fees!

Okay, I have two of the three taken care of but today I got a call today at work from 500fast cash. The guy was a total jerk. He said he understands that I think the loan is illegal and he said "It might be illegal in Indiana but.. " I cut him off and said "You have to follow Indiana State Law, and you may not contact me at work" He said "Oh yes I can, and we DON'T have to follow Indiana law" I simply said, "it's okay, I'll file a complaint with the Indiana Attorney General" then hung up.

I kept my cool, but I'm so frustered and angry with his tone and attitude my hands are shaking.. lol.

Jen

Oh yeah, I'm going to send them another email telling them that they may not contact me at work. It's my understanding that once I tell them them they can't contact me at work, it becomes illegal for them to do so. He acknowledged the email I sent, and he admited that the loan was illegal in Indiana. Any thoughts for what to include? I'm going to email it and probably print it out and mail it as well if I can find a mailing address for them. They have refused to send me verification of the debt of copies of the contracts...
Jen

Im dealing with 500fastcash also. I sent them a cd email and got the generic one that you got. So, I guess now wait and see what they do next!!
CONGRATS on the PIF you got!! WOO HOO!! can't wait to get my first one!!!
Laura

Thanks Laura! 500 is the only one out of the three that has given me any grief. The second one.. Loan Shop, is offering me a $175 refund! So 2 down one to go, you can see why I want this one out of the picture.. lol. It just really irked me that they guy said he didn't have to follow Indiana law.. :x I was even prepared for it after all the posts I've read here.. lol. The nice thing is.. After my learning experiences here.. I wasn't afraid to tell him I wouldn't take any crap from him.. LOL.
Jen

SWEET!!! Refund???? WOO HOO!!!! I can tell im gunna have the same problems with 500fast and usfast cuz they're like the same thing.
I could not imagine hating my job sooooo bad that I was rude to every person I talked too. Talk about a sad, sorry way to live!
I just sent my letters off yesterday, so now I wait.. *sigh*
Keep me posted if you hear anything from them, and I'll do the same for you if i do. :)
Laura

Sounds like a plan! :) Thanks Laura!!!

Jennifer,

I am just now starting to tackle this on my own. Do you have templates for your letters or any advice on how to start contacting them? I am so scared to do it on my own but seems like too much fees with places like Langhorne.

Jennifer, Awsome job! Cogratulations.


Guest, you can do this. If you would list who your loans are with, whether they are store front or inernet, how much you borrowed from each, the total of how much you have paid to each and the state you reside in. If you could start your own thread it will make it easier for us to find you again and for you to keep your information in one place. Along with Jennifer, there are many awsome people on this fourm who will be happy to help you.

Thank you Roxy!! Everything I've done, I posted here. With the exception of the last PDL 500fastcash who is now harrassing my family members. I have a feeling it will be a battle with them. They weren't even trying to contact me before I sent them the email indicating that I wanted a PIF letter.. Today I filed a complaint with the BBB in OK as well as sent a letter to the AG of Indiana.

One step at a time! :D:D:D
Jen

Wow, Jen! Two down and only one to go! And I remember when you started this whole process; it wasn't that long ago! Great job! Congratulations!

Jen, hang in there. 50o fast cash is part of MTE and MTE is evil. It will die down eventually. Good work with the BBB and AG. You are most certainly on the right track and it is awsome that you post everything and help others. :D

I must of gotten them on a good day because 500 Fast Cash was my easiest one to work with. I had 6 PDL and I sent letters to each, within 1 day I received an email from 500 stating that my account was paid in full, I had only overpaid them by $15 so I didn't push for a refund. Did you send your email to the compliance dept at 500 fas cash?

No, I didn't send it to compliance dept. I think I'll resend my last one there.

Posting what I did is the least I can do. Really, if it hadn't been for this forum and community, I wouldn't have know what to do at all! I just can't express how greatful I am for the knowledge I've found here.

I"ll keep you posted on the finale! LOL. :D
Jen

Well, it hasn't been quiet a week yet and it was a holiday weekend, but I've still not heard a response from Mr. Mashburn about if they will mail the refund or not. I sent another email this afternoon telling him I'd like to get this matter resolved quickly. So what is the next step if I don't hear from him? And how long should I give him?


I hope everyone had a great weekend!!
Jen

I would email and call everday this week Jen. You give them no time. They acknowledged you are due a refund so they need to send it out immediately. They never hesitated in debiting your account on due dates :evil: . So the same applies for reimbursements.

I demanded all my refunds be mailed ASAP and they were :) I told one PDL I will call everyday checking on the status of my refund, and I guess that got the ball rolling..lol. Remember always speak to a superisor and get everything in writing if possible. Best of Luck! :P

Well, I haven't heard anything out of any of my places either. (now watch, I'll get a phone call today LOL). Did you send the letter to the compliance dept? I had sent 3 emails to the customerservice email and got 3 generic letters back. LOL I think I'll send them to the compliance dept and see what I hear..
Keep me posted! :)
Laura

Yes, try the compliance department. :)

Hi guys,
I finally sent an email to the compliance department of 500fastrash, and since have not gotten any thing else except their generic reply. I was reading through some of the older posts about these guys sitting on the couch watching soaps and eating potato chips and almost fell out of my chair laughing. I think you guys were right! :lol: Maybe the nasty man stopped calling because his phone dialing finger got swollen when he bit it eating his chips.

As far as the Loan Shop.. .I sent yet another email this morning..
Account Number: 422000

Good morning,

It will have been a week tomorrow since I originally replied to this offer for a settlement with a refund of $175. I have heard nothing since, and have written almost every day. It is indicated quite clearly in the email response to my request for validation of the debt, and refund for amount paid over, that I am due a refund, and that it is in the best interest of everyone involved to get this matter resolved in a timely manner. The only change I requested to the settlement was that the refund be mailed to my home address on file, rather than your company attempting to direct deposit it into a closed account. I have been very patient in awaiting a response. I have put off contacting the BBB as well as the Indiana State Attorney General, due to the fact that I thought this matter would be resolved quickly. I am very dissapointed that you have stopped communication on this matter. Please reply today so that we can get this account closed and resolved to the satisfaction of all involved.

Thank you in advance

Jennifer Bailey

About 3 minutes later, I got an email from Mr. Mashy, indicating he is "out of the office" hmmmm, very strange.. for a whole week, nothing, then suddenly he's out of office. I'm going to go ahead I think and file the complaints with the BBB and AG on this one too.. Is there a compliance department for them as well?

What a joke.. lol. It's funny, a month ago, I was so tied up in knots about all this mess, now I think it's sadly humorous. I'm so very glad I found this place. :D

Jen

Good for you Jen :P

*Update*



Here is my response to him:

Good morning Mr. Weathers,

I am willing to sign the agreement. However, I was waiting for acknowledgement that the refund would be sent via money order rather than direct deposit. The checking account is closed and therefore unavailable. I will sent the release agreement once I know for sure that the refund will be sent via money order. Thank you for your prompt reply, I look forward to resolving this issue quickly.
Jennifer Bailey

It's funny how we keep seeing the same names over and over.. When I'm making up names for the dolls I make, I use a baby name book to help with originiality. Maybe we should send them one too.. lol
Jen

I have heard of Brad Weathers before. He actually have gotten a couple of loans resolved her on the forum. You are on the right track Jen.

If Mr. Mashburn aka Mr. Weathers are one in the same person, that is pathetic! Why go through all that trouble just to reply to an email. Maybe because they are covering their tracks :wink:

jennifer if there was a confidentiality statement attached to that email you really shouldn't post the details of your agreement with them. :?

Do I need to edit the posts that were made before any agreement that I may or may not have received :roll: was signed? :D

Seriously I don't want to make too much fun of this. I don't want anyone getting in trouble... I'll edit the other posts and remove the email details :)

Thanks everyone for your help!!!
It's not quite over yet, still contending with 500fastcash though they've fallen silent for the time being..

Hugs!
Jen

*oh poo! I can't edit them.. they've been replied to

hi Jennifer. Just wanted to find out if you've heard from 500 lately? I haven't, but did get a call yesterday from usfastcash at work. So I resent the emails to the compliance dept at both of them... we'll see how that goes now

You do realize that UsFastCash and 500 FastCash are all part of MNE and Intercept EFT processors for both of them, I am sure, as does Bremmer Bank, if that gives you any more leverage to get this settled. There are so many posts on this board that sometimes keeping who's who and what's what straight gets a tad difficult. I've dealt with UFC and Intercept cleared it up for me in a heartbeat.