Bank of America /Cash Transfer Centers- Ugh!

I know some banks have a policy that if something comes through your account within 30 days of closing it, the account will reopen. So if that is the case with your bank then the person should have told you that. I would go back to the individual who closed your account and told you that everything was fine and ask her why it happened. Did you send a letter to Cash Transfer Centers revoking the ACH debit?

Yes i had already sent that to them. I sent letters last week revoking the ACH debits from posting. I guess now i have to set up a payment plan with bank of america. I just wonder if they will report me to chexsystems before i can get them paid off

I agree with Pink, you need to go back to the associate that made those claims to you and ask her what happened. DOn't just roll over and pay it without getting some answers.

Yes, odds are that you will be reported to Chexsystems and EWS. For an amount like $1000 reporting is a pretty sure thing.

If you sent letters revoking ACH authorization then your bank needs to reverse that transaction. I would show a copy of that letter to the bank associate and if they don't want to help, then I would file a complaint with everbody possible...FTC, Attorney General, etc. Perhaps you need to talk to the branch manager and not the associate.

The OCC (Office of the Comptroller of Currency) is the regulating authority for national banks.

Here is a link to the Comptroller of the Currency to file a formal complaint

http://www.occ.treas.gov/mail1.htm#Mail

Well i am going to go back to the bank this afternoon. Well when all of this started I went and opened a new account with WAMU and now i am reading that they close new accounts after checking chexsystems periodically. Well now i have to figure out what to do about direct deposit. My company requires it and if WAMU closes my account i dont know what will happen with my money. I am feeling so sick right now. I dont know what my chances are at getting bank of america to reverse the charges.

Since your job requires direct deposit you could go to walmart or Walgreens and get a Reloadable Green Dot card and have your direct deposit put on that to hold you over until you get things straitened out. Make sure you get the one that is reloadable though.Here is the link to read about them. I had a friend who had to get one after his bone head ex-wife skipped out and had over drawn his account.

https://www.greendotonline.com/Contents/Products.aspx

Hope this helps :D

There are also banks out there that don't use Chexsystems, if you want a real bank account.

Check out the banking forum, MCA can help you find a safe bank if you want one.

well - I found out that these items will be returned back to the pdl's. i actually called and talked to someone in risk operations. They said that they will even reverse any overdraft fees if they post to the account. She was extremely helpful. She told me that i could continue to bank with BOA with a new account and the PDL's would not be able to access unless i give them the new information. I am so relieved - Thank you for all your help on this matter.

Just watch it very closely . . . . Sometimes the CSR reps don't really know what is going on, and will tell you one thing but another will happen.

Great news on the bank account situation, like goudah said..watch it very closely. Now you just have to figure out how to deal with Cash Transfer Centers. I presonally haven't dealt with them, but from reading others situations they can be very nasty. Hope everything works out for ya.

Yes i am not looking forward to dealing with them. I faxed them an offer for payment arrangements today to 3 different fax numbers if have for them. I am offering to break the payments into 3 payments. I see that they turn this down a lot, but i thought it was worth a try. i am not going to deposit more than 25 in my new BOA account until i see that the other is taken care of. I am just cashing my check today and keeping cash. CMG said that they would not discuss my case with me anymore after I asked for their license number to do business in the state of texas. I dont know what they will try now. The loan shop has not responded to me since I asked for their license number. I have not even started communication from Magnum yet. I am just thankful that i am back in control of my finances.

It feels good to have that control again doesn't it? It's amazing how small, useless, and helpless we feel when that is taken away!!! I would work my full 2 weeks and STILL have a negative account to show for it after my check was deposited!! Things at home were being neglected and I just had to say ENOUGH!!!! I wish you all the best of luck! With all the wonderful people here helping, we CAN do this!!!

I have a very similiar situation to the one above, but I can not get anyone from Bank of America to help me.

June 23rd - Called B of A customer service line and told them that I wanted to put a debit hold on my account for all transactions as I had given my account information on line. They told me that because my account was negative that they could not do that, which makes no sense and obviously put in place to continue to have accounts generate more overdrafts. The girl told me the best that she could do is put stop payments on them.

June 27h - everything that she said that had a stop payment on all posted to my account anyway, I am now negative - $1,600 after my paycheck hit and I will again be unable to get them to stop the payday places from hitting my account. I don't know what to do, I have no money to live on after this debacle and the same thing will continue to happen.

I just posted on your other post, but I had a thought. Can't you revoke ALL you ACH debits with B of A? I believe you can go into the bank, file the papers and have them all revoked. it is worth a shot but the PDLs could try and debit under another name. The account really does need to be closed. Go and talk with the Supervisor at the branch where you opened the account. In my experience Customer Service does not have the ability to do much of anything in most instances. They are just following standard rules and can't deviate. I would get to that Supervisor ASAP.

Hello JJ, we all replied to your second post on this forum. Bank of America is ruthless and will take you to the cleaners if you let them. You have to be very persistent with them I will tell you that. Also keep record of everything they tell you :shock:

Ya know, this type of insanity infuriates me. Why is it so hard to get the banking institution work for their customers? I am a pretty easy going person. . .to a point. . . but when I get past that there are no holds barred. Here's what I would do. I would get my raggedy fanny to that bank, file papers for ALL ACH revocations, tell that Branch Manager what has gone down and also tell them that I am taking my business elsewhere. How long would it take before they realized that your money was going elsewhere? Not long I would imagine and I bet they would stop honoring those debits pretty damn quick once they figured out there were no credits going into your account. I'm not a proponent of not paying debts or stiffing banks on transactions but if you do all you can do to stop it, there is not much more you can do BUT take your business elsewhere. Then I would file a complaint with the Banking Department in your state of residence. Maybe then they would know you weren't just a kiddin. Get that C and D letter out. That just might stop the debits on the PDL end.

It's actually very common with banks that if your account is negative you can't do much.

That isn't just a BofA thing. It's most banks.

I also believe that we as account holders are not closing out our accounts properly. If we do the correct paperwork and do it ahead of time enough to catch the PDLs we would not be seeing these overdrawn account mishaps. I personally never had my account overdrawn once by PDLs. Yes it is unfortunate banks screw up, but if it is the banks error then they are 100% responsible for reimbursing the fees. As for my experience, all I did was go to the bank directly and speak with a BM after doing my research, I wanted to make sure everything was nipped in the bud an d no retractions came back to haunt me after it was closed. I believe if you read up and do it the right way, it CAN be done! :D

That is not necessarily true . . . . Many banks will force open a closed account if any ach transactions come through within 30 to 60 days. So you can close your bank account, and in 2 weeks it can be reopened and in the red.

Also, many bank reps don't really know what they are talking about. They will tell the customer that the account will be closed and nothing will go through, when that isn't the case. Or they will tell the customer they can't do a hard hold or freeze.

I do not suggest anyone talk to a CS rep over the phone I do agree with that. Most of them do not have a clue. They will tell you one thing and then it will ne overidden by a headquarters or a BM. So you are right in that case.

In fact most bank policies do have a 30 day force open policy after doing my research. If most ppl do their research they will know this, so this is why I state for them to do the research befor they go closing thier accounts. Unfortunately Goudah, many don't and end up being in the red by hundreds due to their account being forced open.

Actually, most do ask for a hard hold or freeze on their account. But it happens anyways.

There is plenty of info on this site about closing your bank account, and just about every person that asks for help is directed to it. Most people will read it and follow it's directions. It's then up to the bank.

I don't think it's at all a lack of the person trying or doing their research. It's a lack of the bank understanding or caring about what happens to it's customers.

I can show you many examples odf people talking to their bank, asking for the correct hold, showing the correct information, and being told it will be done. Then it's not on the banks end, and the person get's screwed. It's not for a lack of research or information. At least not for the people on this site.

So sad that happens. On the other hand there are many others on this forum who have also had good dealings with their banks as well.

I had closed my bank account on 5/2/08 and PDLs tried to hit it on 5/16/08 and nothing went through at all. That was less than 30 days. I had a restriction on my bank account after it was closed. I spoke with a BM and told them what those clowns were trying to due and what my rights were. They were very understanding. Now that sucks many others have not been as fortunate as myself or some others I have read up on. I still believe some wait untill it is too late, and some try and close an account while it is in the red, now we all know you cannot do that. Banks will not close an account while in the red. Sometimes they view the customer as trying to escape incoming charges, as if they are criminals, I been there and done that too. I have read all the stories about that as well. I believe we as account holders and the Banks are responsible for doing our parts in getting this situation resolved together. The banks can be unfair, but I do not just place blame on the banks. I have read in some situations where the banks have had no clue, and I have read where the account holder have waited too long to try and talk to a BM for help. All I am saying is do your research, gather your ammo and make sure you got everything you need before you go in there and get it done! It CAN be done no doubt. I hate to see the PDLs suck up hard workin folks money, furthermore overdraw their accounts in the red, OMG how insane :evil:

Yeah, it definatly goes both ways. I think the key really is finding the right person at your bank that can really help you.

I totally Agree Goudah. I really hate see people in this mess. I was so scared myself when I was in it and uneducated on how to get out. You guys have been great! Thanks!! :)