LoanShop Online/ LTS
Date: Thu, 08/07/2008 - 08:00
Submitted by shellie.raygoza
on
Thu, 08/07/2008 - 08:00
Total Replies: 15
I am in CA and I have a pdl with the LoanShop Online. I have reqested 6 times now for a document of debt so I can read the fineline of ur contract, no letter no form no response. They deducted $60 from my account one week and that was okay t pay my loan. I was expecting them to take more but when I e-mailed to inquire I got no response. The next payday they took another $60. I found a phone number and finally called them to get the balance of the loan since I have no paid $120.0 on a $200 loan and they said that my balance was $260 and the $120 taken out was for late payment fees. I explained to them that I had been inquiring about payment methods and why they had not taken out more as I recall they said they would be taking $115.00 every two weeks for 2 weeks, paying $230.00 which is the correct amount as I live in CA.
The rep I spoke to said they had no record of that and if I wanted to settle I could pay $260.00 at that moment.
I then found this forum and wrote a letter, mailed, faxed it, and e-mailed it, revoking their ACH withdrawl permission and that they could only call me on my home number provided, do not call my employer or job (as I had read many horror stories on this board) nor could they call my other listed contacts or they could mail or e-mail me. Talked to my bank and said they had permission to take $115 twice to pay the loan not $60 anytime they felt like it to pay fees and placed a stop payment on them.
After I did that a rep from their office called me at work and started laughing at me stating that they are licensed in CA and able to prosecute me and will send me to collections. I informed her that she was not allowed to call me at work and she hung up on me. Today I wak up and they have taken $260.00 from my account. I am in the process of having my bank account closed and a new one is already open.
Any help I can get? What should I do? Is that legal are they legal in CA?
Thanks
I've finally been able to get a release document for my loan and
I've finally been able to get a release document for my loan and they are actually willing to send me some money back too. Try this email address: [email]dfarnen@ltsmanagement.com[/email]
Hi, I am in CA and also had a loan with them. they are illegal
Hi, I am in CA and also had a loan with them. they are illegal in fact the California Dept of Corporations has issued a cease and desist order against them on 7/27/07. You can go to the website for the California Department of Corporations and check it out. Go to the Enforcement tab and then click on Actions and look under L. Good Luck!
Yes, I saw that I have been faxing, e-mailing, mailing that to t
Yes, I saw that I have been faxing, e-mailing, mailing that to them as well and they have not stopped with the calls and then the deduction. I have also sent the guidelines for California PDLs. If you don't mind me asking how long did it take you to get rid of them?
I started my communication with them around the first of August
I started my communication with them around the first of August and yesterday I was able to settle everything. You have to be very persistant. I sent emails to every email I could find related to the company, sometimes multiple times a day. I made it known that I wasn't going away until I got an acceptable answer. Here are all the emails I have. I'm not sure which one finally worked but I tried them all.
[email]customerservice@loanshoponline.com[/email]
[email]dfarnen@ltsmanagement.com[/email]
[email]info@dmsmktg.com[/email]
[email]customerservice@ltsmanagement.com[/email]
[email]pbrunson@dmsmktg.com[/email]
[email]bweathers@dmsmktg.com[/email]
[email]dkimball@dmsmktg.com[/email]
[email]mfranklin@dmsmktg.com[/email]
[email]pharris@dmsmktg.com[/email]
Hope this helps! Good luck!
I had a loan with them as well, I emailed their customer service
I had a loan with them as well, I emailed their customer service as well as William Mashburn (wmashburn@ltsmanagement.com) and Brad Weathers (bweathers@lts.management.com)
This place knows they are illegal, if you get the right person, they will be quick to offer you a settlement and possibly a refund, though they put a lot of blah blah in there about how you agreed to the loan, ect, ect. But they don't want you filing a law suit against them. Try those two people and be sure to include the CA laws, and copy the cease and desist letter on the email as well. I worded somewhat this way:
"This is my 4th request for: Verification that you are licensed to lend in (Your state here), validation of debt, verification of all amounts paid by me either toward fees, or principle, a copy of the contract signed by me, cease and desist of all phone calls to my place of work, I am revoking all ach authorization, as well as any wage assignment I may or may not have signed. (Here's the part that gets them ready to settle)
Since you have been unwilling or unable to provide me the requested information, I will be filing a complaint with the BBB, the (your state here) State Attorney Generals office, and the FTC.
I am requesting this account be marked paid in full and a refund in the amount of ($$$) for what I have overpaid on the principal of this loan"
Then I included the state laws and the cease and desist letter for Indiana.
I hope this helps
Jen
Hi, I sent the following to them on April 23, 2008 April 13, 200
Hi, I sent the following to them on April 23, 2008 April 13, 2008
Thank you for corresponding with me in writing. I am attaching my first response to your letter. While doing additional research about California State law I also found Desist and Refrain orders filed againt your company long before I took out this loan. I will be reporting to the California Department of Corporations that you continue to do business in this state. Please see below for my letter previously sent to you.
and received a response from a William Mashburn on April 24, 2008 saying that I did not owe them any more money and they would consider my account PIF if I would sign a relaes form and send it back to them. Which I did and that was it for them. Good luck!!!!
HELP
Hi, I had a loan with this company as well. However, I fail into default because I was unable to make my first payment. It is now Dec.22,2008 I just emailed them to see if they would let me pay the 260 in full. The account number they had has been closed. Thank you all for your posting, as I am sure the information I have read will be useful in the upcoming months.
I did notice they never sent me an email with my loan terms.
I emailed them twice and they finally sent them. However, I have not heard from them since. How do I go about finding there info. that states they are illiegal.
Baddebit you have to contact your states DFI to check and see. T
Baddebit you have to contact your states DFI to check and see. They will tell you if they are legal or not. Chances are they probably aren't.
I got a loan with them too and defaulted. I got a lawyer that he
I got a loan with them too and defaulted. I got a lawyer that helps people with debt consolitdation and he contacted them. They then called me at work and offered to settle for $200.00, which I did. The woman I spoke with said that I would receive a letter stating that I paid them off. It's Feburary and I havn't received anything. I called them a few times back in October about it and was given the run around. So I decided to give up. Recently, I changed my mind. I don't want them to go in my account later on down the road when I least expect it. So I started emailing and calling them. I haven't heard anything from them. One time when I called, the chic I spoke to told me that she would email some woman and let her I know that I want a receipt of payment. I haven't heard from them at all. Thanks for posting the emails on here and the information about them being illegal. I am going to contact my bank first and let them know what's going on. Just incase they try to start taking money out of my account. I haven't had any problems with that. I just want written proof that I paid them off.
loan shop
I took out a pay day from this company too. But I was laid off several months ago & was unable to pay anthing else on this account. I did found that that they have a ceist & decist order in the state of california. I will be contacting the state on this company. They call my home everday threating me.
I also had a loan with Loan Shop/LTS Management. I sent the val
I also had a loan with Loan Shop/LTS Management. I sent the validation letter via email and also filed 3 complaints with BBB, Illinois AG, and FTC on 2/7/09. I received a PIF this afternoon from a William Mashburn, email is [email]wmashburn@ltsmanagement.com[/email] and phone is 888-266-5074 ext.3497
Thanks Paulmergel! This site has been such an amazing resource
Thanks Paulmergel! This site has been such an amazing resource for me. Just 30 days ago I was in tears with an overdrawn bank account and no way to pay my bills. In only a few weeks I've managed to open a new account and get two PIFs and stop all phone calls to my job.
Thank you and thank you to all the other members on this site for their support!
Somehow ultimately I ended up paying for just the amount that I
Somehow ultimately I ended up paying for just the amount that I borrowed, but that could be because of all the fees I accumalted. For 6 months after I defaulted they debited my account at least twice a week for the finance charge. My account charged off and I owe BOFA $2k. BOFA has a 6 mos waiting period before they can actually charge off the account after it goes negative.
They are crazy
I hac=ve also defaulted on my loan. My started out as 200.00 now it is 560.00. I think that is crazy and they are crooks. Are they suppose to call my job.