Credit Solutions Lawsuit

Please let me know about this, these crooks changed their story once into the program, the one who answered all our questions.....wronglly was suposadlly fired, they havent settled one debt for us (since 2006) Ive have to deal with law suits and cort costs, and now they wont resopnd back to us, its been 4 months. Were curentlly working with our bank to stop payment to them. any info would be greatlly appreacited, [email]shadee5811@charter.net[/email]. Thanks in advance

Bobby - are you currently enrolled with credit solutions? If you are I would cancel as soon as possible. Read your contract because it tells you that if they are unable to settle any accounts you are entitled to a refund. So any of the accounts you were sued or ended up paying the full amount you should get a refund.

Now - you will have to fight for the refund. They will try to tell you that you are not entitled to a full refund on these accounts but this is not true. File a complaint with the BBB and/or your attornery general's office and they will be more than happy to give you your full refund.

I had this happen and when I canceled they still wanted to charge me for 6 months. I ended up not paying them another cent and getting my refund.

Please don't give these folks anymore of your hard earned money.

I know that most of our employees came from there and really had nothing good to say about the company. I believe there is more than 1 law office filing a class action suit against them, I can't think of the other firms name, but when I do I will post it. They give the settlement industry a bad name.

I just signed yesterday and have given them no money, and now I an reading about all these law suits. Is it to late fior me to cancel? What should I do ?

helloooooo

Hi Erin,

Some companies have a very small window where you can cancel. I would give them a call as soon as possible.

I have signed up with Credit Solutions in may 2006, I have explained them that accounts that I am enrolling are already in collection, they have assured that it is o.k they will stop collection calls and help me settle them. I have made $ 2030.67 in payment s, last payment was in 10/10/07 until then they never called asking how much I have saved up, or mentioning that there any offer to settle or possibility to settle. At that moment one of the collection companies sent a summons and complaint, and it was almost a year after my enrollment but collectors still called my number, not CS. I have contacted them about summons and complaint and they asked if I have saved enough money to settle my account, but the amount I have said I have saved at the moment they said will not be enough, when I have mentioned that I would better paid that money as a payment plan to collectors at least will not be sued the representative said:" oh then you will need an attorney". I had to close my bank account to stop them charging me the next month, because they refused doing it when I called, also the lady who handled my account said that she doubt they can refund the money, which I asked for because I decided to keep paying off my debts on my own. Ended up getting levy on my other bank account, none of the creditors ever heard that I was enrolled with CS and never received refund for my money, recently found the contract that i have signed with them and it is not saying anywhere that they not supposed to refund the money. I guess I should try joining a suit against them.

I also joined CS in June of 07. Nothing but headaches and phone calls. I have now taken my phone number off the contact information they have for me and only get e-mails. I am so frustrated because today I called and tried to get my settlement amount lowered with a Collection Agency - Zwicker and Assoc. I have been on a payment plan with them since last April 2008, thinking Zwicker would reduce the amount I owed, but NO I will end up paying what I enrolled this account into the program with $4929, and more since the lady in the settlement dept told me Zwicker refuses to take any less than 80% of what I owe. I have already paid off more than 50% of the original amount due to Zwicker - which handles Discover card past due accounts. Credit Solutions threatened that if I don't continue with payments for Zwicker they could start litagation against me and that would cost me even more. I am sooooooo tired of not getting anywhere with this company. I have already paid off all my fees to them as of Oct 2008 but I will still end up paying more than I owed on this account. I did sign up for the Class Action Suit that was referenced above so I hope that we all can take them to the cleaners since that is what they have done to us.

Its a shame that a settlement company would take advantage of people who are in desperate need. Sometimes I wonder how they sleep at night. If you have signed on with this company and got ripped off you should join this class action suit. It is time that people take charge and show these type of scammers that we are not going to put up with it any longer. You are paying them for a service (and alot i see from what im reading, too much!) and they are not delivering. Its sad that this sort of thing is happening as if you are not stressed enough!

Credit Solutions is a good company...all you who complaining do not know how to save money and settle...you should be ashamed

I have personally have not used credit solutions so I didnt have any issues with them except for the facts in front of me. I saw the long list on the BBB of complaints, they lied they are not a member of BBB according to the BBB(why would they lie? What does saving money and settling have to do with these people loosing thier money? Unless you are saying that they may not understand what settlement is and what it does. That makes sense. Im just not sure what they have to be ashamed of? The fact that they are in debt? The fact that they chose a wrong company? or the fact that they are stating a fact that this company treated them wrong and didnt hold up thier end of the deal? Or that they are unsure of how settlement works? Can you elaborate on what exactly you are talking about when you say they should be ashamed?

Gee , I wonder if that " guest " post is an employee of Credit Solutions. Credit Solutions is a good company ? Are you serious? They have the worst reputation in the industry and they give the industry I work in a bad reputation. They have over 1600 complaints with the BBB. Also they were busted offering their services illegally in Idaho and had to pay around $588,000 back to consumers screwed by them. I can't wait till the class action lawsuit is resolved so they can really get what they deserve.

like i said i dont know much about this company only what is posted here. But the fact that they lied about BBB, Is screaming read flag! That would be all i need to know about this company to turn away and go somewere else. they are lying to gain trust, and that tells me they cant be trusted. And the combination of the long list of complaints through the BBB that would seal the deal for me.

mobile0311 you can kiss my ass

Wow , you sure told me. Is that the best insult you could come up with ? Thats pretty weak man. Seriously ? What are you , like 6 years old ? One would think you could come up with something a little more creative if you are going to attempt to insult me. :lol:

I am a consumer who was up to my ears in debt. I contacted several different debt management agencies to see what I might be able to do to get out of my situation. During my search, I came across Credit Solutions. I spent about 2 hours on the phone with one of their debt consultants to find out the real skinny on what they do because I'm extremely wary of service providers, regardless of the industry. Luckily, I spoke with someone who was very forthcoming. Credit Solutions is able to do one thing for you. They can settle your debt. If you can't save up with the funds to settle or don't have the funds available, then this is not the company for you. In my research, I found that they have established relationships with some major institutions such as Chase, Wells Fargo, Washington Mutual, and HSBC. I actually contacted these bank's collections departments to find out, because again, I'm extremely skeptical by nature. Because the majority of my accounts were through Chase bank, I enrolled. With my tax return that I received this year, I have already settled 4 of my 5 accounts that I originally enrolled with, and I have an offer available on my final account, which is through Bank of America, at less than 25% of my original amount. My balance on that account is $7100, and I have an offer available right now for $1700. I couldn't believe that my settlement rep was able to negotiate it down that low. I have until the end of February to come up with that amount so I'm frantically contacting family members and friends to get a small loan. In my experience, Credit Solutions has been the answer to my prayers and I can't believe how extremely lucky I am to have connected with such an honest debt consultant, and then a cut throat settlement rep who got the job done for me. I have nothing but wonderful things to say about this company, and I've already referred my fiancee as well.

People should do their homework before joining this lawsuit. The lawyer's daughter was in an agreement with the credit card company before she joined Credit Solutions. She STOPPED paying and thought that she could save more money on the agreement and not have to pay the full balance back if she joined Credit Solutions. SHE NEVER TOLD THEM THAT SHE WAS ALREADY IN AN AGREEMENT. She became pissed off because she, a lawyer herself, got in trouble for breaking an agreement she entered into BEFORE joining Credit Solutions.
The moral of all of this is you have a money hungry lawyer who got herself into debt, and now wants Daddy to help her get out of it. She does not want to take responsibility for her irresponsible use of credit and would much rather blame someone else than learn how to manage her money.

My name is Erin Taylor and a while back I had posted regarding my potentially disaterous experience with credit solutions. Without fail I managed to find Everest Debt Solutions with offices on both the east and west coast. They just settled my last accoun on 2/5/2009 and I am truly grateful for their hard work. I reffered a co-worker to them after her ordeal with Credit Solutions and she is still in the program but has no complaints to date. I think that anyone that is looking for debt settlement programs should talk to Everest first before some of the other big companies.

I definately got ripped off by Credit Solutions! I will do whatever it takes to see that they don't scam anyone else.

How appropriate...a no named person telling mobile0311 to kiss her ass. Sounds just like the only way the management knows how to speak. I can speak from personal experience. The talk up all the employees on doing the right thing...Maybe they should listen to their own words. Not only are they incapable of compassion...they are greedy and willing to back-stab anyone and everyone to achieve "success". Those who rise quickly often fall the quickest and hardest...

I am a former employee of CSA and I can attest that this perpetual freud in continuing. It is a culture within the company of greed. They spend millions on marketing and PR but every now and then the truth about CSA comes up in these lawsuits. The latest was filed by the Texas Attorney General. As someone who knows I would not recommend CSa to my forst enemy. On average clients debts increase due to penalties and interest by about 40%. Among those about 25% are sued by their creditors and have to pay legal fees. People with good credit scores going into the program loose about 200 points on average from their credit score. Anyone who has been taken advantage of I recommend that you file a complaint with your local attorney generals office. The BBB is nice but they have no teeth.

Sophico - You will not get a refund if you just talk with credit solutions. You need to file a complaint with the BBB and then they will gladly give you what you ask for.

When I contacted Credit Solutions and told them that I wanted a refund because they failed to settle a couple of accounts (this is right in your contract by the way - a refund will be granted if we fail to settle any account.) They tried to tell me that I had to still pay becuase the refund would not be 100% of my fees that I paid for that account but a percentage. WTF. I don't think so. So I filed a complaint and within a week I got every penny back that I thought I was owed.

This company is nothing but a scam and if you are thinking of going with them, please don't. They do nothing for you and do not stop the calls.

Hope this helps.

Watch the movie Boiler Room...thats what Credit Solutions does.... if you joined...get out NOW..I made the mistake..I settled my accounts going straight to the card companies on my own

they lied to us over and over again about the program, I asked them a jillion questions before enrolling, and the sales man (OOOOH what A salesman "Jason Byrum".. maybe alias name?) was so reassuring in every way, I wonder what commission he got for lying, of course "he was no longer with the company" when i asked to speak with him later. Long story short, they ruined are great credit, gave us terrible counsel and advice regarding our debt, and signing on with them has been the worst mistake of our lives. Two years later and we are worse off now. I don't know how anyone with a conscience could work for that evil company!

Do Not go with Debt solutions, I cancelled after 2 payments because my gut told me something was not right. I have called twice and they say they are sending me by email the refund letter to sign and fax back. That was 2 days ago and when I just called they were like hmm, we sent it to you at 4:06 pm on the 9th. Maybe you have a problem with spam they say. Well is that funny since I had no problem getting there welcome letters. Anyway I will keep trying but I am happy I went with my gut because they have turned out to be what I feared. I lost $600.00 but could have lost more.

I just received a call regarding a potential law suit from a creditor that was "included" in my debts with Credit Solutions. I have since signed on for the law suit, sent a letter (via fax, email and USPS) to Credit Solutions cancelling my account and demanding refund within 20 days or I will file complaints with the Attorney General, FTC and the TASC.
I'll keep you posted as to the outcome. I have paid about $800 to them so I'm not as far in as some, but still ticked that they can't deliver what they promise.

What kind of refund does Credit Solutions give? What have you gotten? I've paid of 7500 in "service fees" and only have a few payments left and I got servered the other day and CS did nothing yet! Please help I need a refund so I can settle this judgement!

Hey we dealt with Credit Solutions for alomost two years. They did nothing for us and we had to end up filing for bankruptcy. GET OUT WHILE YOU CAN.

I would have been better off to file for bankruptcy than to hire credit solutions!! They take so much money every month of the money I have saved, when in the long run I could have just been paying my debtors that money and avoided being served a summons on my lunch break. It seems that they in no way intend on getting me a deal to "only pay a percentage" of what I owe. All this is doing is ruining my credit and draining my bank account. Wish I would have done more initial research on them. It's a shame.

i saw on MSNBC a report on a person who was in debt and then went to a company...Credit Solutions. They spoke highly about it. So, I thought it would be good to check them out. I was sold a service that has proven not to be working...they keep swearing they work with Advanta bank all the time. Advanta says they dont' work with Credit Solutions. Who do I believe? CSA or the collection agency? Now...I am screwed. How do I get a refund? If I do cancel, then what? My debt to the CCs is higher now because of fees, interest...etc. My credit rating is shot. really freaked out about this. would love advice on how to get out of this.

for the $ they take from u and do NOTHING you can call your own c.c. and do the same thing.

The "guest" above has to be a puppet 4 credit solutions. The original employee who signed me up also made great promises but she was suddenly gone. My credit score has gone from
790 to 514 since credit solutions has helped me !

Erin, are all of the other comments about Everest?

I have been with Credit Solutions for 1 yr to date. They have done nothing for me but take their monthy fee. I have been saving everything that I was agreed to to try and settle once I got offers. I have received two summons to report to court. Spoke to Credit Solutions and they can not do anything. I want to cancel with Credit Solutions asap and get my money back from them. What are the steps I need to do? Any advise?

I am currently in this program also and have what 4 payments left only They screwed me out of two years of payments and never paid any of my creditors every time I tell them I'm dropping out they tell me I can't so I'm very dissatisfied and would like to get my money returned to me. I'm closing my bank and going to another one.

Hello everyone, I found this thread though Google search (how to get a refund from credit solutions) I payed over $1200 to these scamers and after a couple of years they did absolutely nothing for me but take my money. when I called for a refund I was told I could only get 70% of what I payed in.......that is pure BS. So I emailed them a simple letter stating "If I do not receive my full refund I will be submitting complaints to the BBB and to my local attorney generals office." Within 15 minutes I received a call from the very rude lady I have been dealing with, she was very nice and stated that they will refund my full amount within 5 days. So I hope this info helps everyone who is having problems with this sorry excuse for a company.

Seriously? People are paying companies like Credit Solutions to pay their debts. They take their fees and eventually pay. But they get payed 1st. People save your money and work with your creditors.
Say you have an electric bill. Would you pay your neighbor to pay it for you? Same thing. Think about this and do research!

You can still sign up, just contact the lawfirm. I, too was taken by Credit Solutions and now have one of my accounts at a collection lawfirm. I've already paid Credit Solutions all their fees and they have done NOTHING for me at all.

I just canceled my account after 7 months and roughly $900 in fees. I did not ask for a refund but told them I was going to file a complaint with the BBB. One of their customer reps tried to contact me first via phone, then via e-mail. I replied to her e-mail that I didn't want to talk to them, they had my money, so leave me alone. Today, approximately a week after canceling, I received another e-mail from the same rep which included a refund letter for roughly half what I paid in fees. I'm going to sign it and fax it back because I honestly didn't expect anything, even though signing the letter means I can never join a lawsuit against them for a full refund.

As for filing a BBB complaint, they already have an F rating so I'm not sure it would help but I'm doing it anyway. This company is a complete fraud.

It is a common lawsuit, while I think we might be able to acquire a lot from it. If you are interested, you could know this lawsuit in details in its specialized. Check out: Bankruptcydischargesettlement.com.

Credit Solutions is a scandulous, fraudulent company. They held onto my accounts and reported making only 2 phone calls in a span of 18 months to deal with my creditors. However, even though they claimed to have everything under "control", they did not hold up their end of the contract. Business contracts are agreements for both parties. In my opinion, CR should be sued for every account they have held, every minute of stress that they have imposed on consumers seeking shelter from credit disaster, and have the book shoved up their a$$es for falsifying their claims to "get you out of debt". It is a completely false notion that a debt settlement company can save someone in credit card debt. They make it worse and you'll find yourself in deeper water. Better off hiring a lawyer for that $2000 down payment. Do NOT fall for any credit settlement company that offers to settle your debts. You will be sorry.