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Little loan shop response to email please help

Date: Thu, 10/02/2008 - 06:59

Submitted by karh001
on Thu, 10/02/2008 - 06:59

Posts: 11 Credits: [Donate]

Total Replies: 37


The Little loan shop responded to my letter thru email this is what they responded please help me to respond to them:

Karla,
I am not sure if you remember but we have your ACH revoke already. Also you are so smart on the PAY DAY LOAN laws for California,but it just so happens we are a SHORT TERM LOAN company and are based out of UTAH so the contract that you signed (without reading) binds you to UTAH laws for not PAY DAY LOANS but SHORT TERM LOAN there is a difference, so I would do some more RESEARCH and discuss the difference with your Attorney General. If you have any questions please feel free to email.Also I show your current balance at 400.00 to Pay in full. I also sent you another email with you own copy of the documents you signed so you may have more information to show and discuss with your Attorney General. I sure look forward to hearing from you.

Thank You,

Lawrence T
Resolution Dept.
Little Loan Shoppe
1-866-223-7549
ext#324
[email]lawrencet@littleloanshoppe.com[/email]


sounds like another unlicensed pdl trying to baffle you with BS.because that is what that is.file AG complaints asap.also FTC complaints.


lrhall41

Submitted by paulmergel on Thu, 10/02/2008 - 11:25

( Posts: 15514 | Credits: )


You can look your Attorney General up on the internet. As far as responding to the email, I wouldn't. They are trying to get your "goat" as they say. Don't take yourself down to their level. Do what needs to be done, get your complaint filed and let them blow smoke up someone elses butt. Don't let them intimidate you. Short Term loan/payday loan....way I see it, they are the same.


lrhall41

Submitted by 2nband on Thu, 10/02/2008 - 11:54

( Posts: 2277 | Credits: )


if i am not mistaken,this pdl is licensed in utah.that being said they are NOT licensed in CA.therefore they are illegal in CA.to frank the troll,there is no difference between pdl and what they are calling a short term loan.there is installment loans,signature loans,title loans.this company is an illegal pdl in CA....NUFF SAID.


lrhall41

Submitted by paulmergel on Thu, 10/09/2008 - 06:02

( Posts: 15514 | Credits: )


I had a loan with the LLS and they tried to pull that installment BS on me. I told them to kick rocks, I paid 45% over what I borrowed and they still wanted more with their 10 installment repay plan(which I never agreed to) :evil: So I filed letters and made calls. They wrote me letter saying they are willing to settle with me at a reasonable solution. I said "PIF" letter PLEASE..LOL!


lrhall41

Submitted by Cool_Abyss on Thu, 10/09/2008 - 16:08

( Posts: 2936 | Credits: )


followup, the closest I can find in Utah is LLS AMERICA, LLC, which I am pretty sure is them. What they are doing is evading pdl laws by creating a payday installment loan that charges pdl interest... as posted above your state's laws will prevail, and a the very least usury laws should come into play here.. in fact that level of interest may in fact be criminal in some states.. I would file complaints with the california dept of financial institutions immediately. I would also ask the state of utah about its rules regarding ineterest rates for installment loans and if you think that they are violating them, file a complaint there as well. Make sure that the "little loan shoppe knows what your doing" scare them a little.


lrhall41

Submitted by jj on Fri, 10/10/2008 - 08:27

( Posts: 1057 | Credits: )


Overwhelmed with personal debt, I procured a loan from the Little Loan Shop in the amount of $350.00. They deducted $105.00 (which I agreed to pay) every 2 weeks (on my pay day).

During the first payment, they debited my account at 12 a.m., on the day my payroll is posted. Unfortunately, my salary is not posted to my account until 9 a.m. This resulted in an NSF of $29.00. I called and a representative apologized but the fee could not be recinded. The date my account was to be debited was amended so that my account would be debited, the day after I am paid.

During this period, my debit card was compromised and I called the Little Loan Shop on two separate occasions, leaving messages requesting someone return my call so I could provide my new debit card information. I followed-up with 2 emails though none of my attempts to reach representatives at the Little Loan Shop were ever responded to. Due to this, I again inincurred another $29.00 NSF fee.

I finally paid off the $350.00 loan after 10 payments in the amount of $105.00 had been deducted from my account ($1050.00 to pay a $350.00 loan). A week after the last payment was debited from my account, an additional $20.00 were debited by the Little Loan Shop. I called the company and a representative explained that the $20.00 constitutes an collection fee because several weeks earlier, an attempt to debit my account had failed due to non-sufficient funds. I explained that this was incorrect and that my record clearly shows all payments due to them, were debited from my account. I also advised the representative that the incident occurred when I was forced to obtain a new check card because my old card had been compromised. I also told her that I called the Little Loan Shop on two separate occasions and also sent to emails, none of which were ever responded to or acknowledged.

The representative explained that they recently experienced a large turnover of employees due to numerous consumer complaints. She apologized but said there was nothing she could do.

Little Loan Shop answers their telephone phone if you are trying to procure a new loan or checking the status of an existent loan but "for all other calls" they are unresponsive. During this period, a representative called and left a message explaining that she was calling to obtain my personal opinion of their service, promising I would receive a "gift" if I returned her call. I called back leaving yet another message requesting that someone return my call but as usual, no one ever responded.

Little Loan Shop like all other pay day lenders are a predatory business which legally victimizes people who are desperate to obtain money. Probably because of a lack of credit or bad credit, these people have few options in obtaining loans from traditional lenders. Rather than finding the solution to their problem, they are preyed upon by pay day lenders whose charges are exorbitant and whose promises of a temporary solution are nothing more than a ruse by which to generate huge profits at the cost of the desparate.

I urge every reading this to avoid obtaining a "payday" loan. If your credit score is too low to help you obtain a personal or consumer loan from a lender, you may be able to obtain a loan using your automobile as collateral.


lrhall41

Submitted by on Mon, 10/27/2008 - 12:53

( Posts: | Credits: )


I need some advice on how to deal with Loan Shop, as well. I'm in the state of PA. Just want to know I've oaid a fee ( $30.00) and I barrowed $100.00. Of course the fee din't go toward the balance at all. I was just in 'one of those stops' where I REALLY needed it. Any good suggustions? Thanks.


lrhall41

Submitted by sdchargers_63 on Tue, 10/28/2008 - 20:39

( Posts: 1798 | Credits: )


I live in Texas. I didn't get a loan from Little Loan Shoppe, but they are deducting $90.00 payments from my checking account. Anyone know what I should do to get them off my acct? Anyone know anything about Impact Sol Online Payday Loan, and 200Cash.com. None of these companies gave me a loan, but they're extracting fees out of my account. Help!


lrhall41

Submitted by on Thu, 11/06/2008 - 18:46

( Posts: | Credits: )


Good Morning,

I filed a complaint with the BBB a month ago about LLS and recently sent a complaint to the AG's office. The AG's office has since sent the complaints onto the Banking and Finance Department. I received a response from LLS through the BBB today...and I am not sure what "ht" means in the letter. I have more than paid off this loan. I don't care about their silly thoughts that I should pay $2100 for a $300 loan, that is ridiculous. Here is their response.

On March 06, 2009, the business provided the following information:
Contact Name and Title: Linda Moore Loss Prev. Mg
Contact Phone: 866-223-7549x255
Contact Email: [email]lynn@littleloanshoppe.com[/email]
This client did receive her loan in 10/20/08 and signed a contract for 20 pmts of 105.00.At any time she could have called for a pay off. Instead she has only made 7 pmt and 2 have returned as nsf. She could pay off at any time, but the fact is she still owes for 13 pmts. Im sure at this time she will not want to continue the installments but with a call from her she could receive ht pay off..
Lynn

Thank you in advance!

G-


lrhall41

Submitted by girlhilarious on Mon, 03/09/2009 - 07:51

( Posts: 22 | Credits: )


Hello,

I thought I would update this thread with some news I received today. This morning I opened my email to find that the BBB of Washington state along with the Washington Secretary of State Department of Financial Institutions will be arbitrating or mediating my complaint against LLS.

Is this a good thing? I will be getting something in the mail which I need to send back to them.

Thank you in advance,

g-


lrhall41

Submitted by girlhilarious on Fri, 03/13/2009 - 12:11

( Posts: 22 | Credits: )


All this means is they will be forwarding your complaint to LLS. LLS will reply back to you stating their mumbo jumbo which is bogus! So they will most likely fold if your state AG and financial dept pursues them long enough! Seems like you got a lil bit of muscle in your corner. Best of luck :D


lrhall41

Submitted by Cool_Abyss on Fri, 03/13/2009 - 13:17

( Posts: 2936 | Credits: )


Cool Abyss,
Did you ever get a PIF with Little Loan Shoppe? I just realized that to date have paid back 1225 on a 500 loan. Quote:

Originally Posted by Cool_Abyss
I had a loan with the LLS and they tried to pull that installment BS on me. I told them to kick rocks, I paid 45% over what I borrowed and they still wanted more with their 10 installment repay plan(which I never agreed to) :evil: So I filed letters and made calls. They wrote me letter saying they are willing to settle with me at a reasonable solution. I said "PIF" letter PLEASE..LOL!


lrhall41

Submitted by ballplayersmom on Mon, 07/26/2010 - 16:23

( Posts: 365 | Credits: )


Cool Abyss were you ever able to get a PIF from LLS?Quote:

Originally Posted by Cool_Abyss
All this means is they will be forwarding your complaint to LLS. LLS will reply back to you stating their mumbo jumbo which is bogus! So they will most likely fold if your state AG and financial dept pursues them long enough! Seems like you got a lil bit of muscle in your corner. Best of luck :D


lrhall41

Submitted by ballplayersmom on Wed, 07/28/2010 - 09:11

( Posts: 365 | Credits: )


This is girlhilarious- the system is not letting me sign in for some odd reason...

Well, It has been a year and a half and all I have received since then is requests to take out more loans since I am a customer paid in full and in good standing. Today I received a notice via email that my account
Dear Valued Customer,
This letter is to advise you that your installment loan payment was returned from your bank as Stopped Payment. This means your installment loan with us is currently in default and subject to debt collection activity.
We have many resources and repayment options available for your convenience. We would like the opportunity to assist you in resolving this issue as soon as possible. Please contact our office immediately to avoid further collection activity and costly penalties on your account.
Please contact us to discuss ways we can work together to set up payment arrangements for your outstanding balance. We will try to help you in every conceivable way possible. Please do not miss this opportunity.
We appreciate your efforts in bringing the account current.

You may contact us by email or phone;

resolution@llsamerica.com
Phone at 1-866-223-7549
Fax at 1-866-820-8102

Thank you,
The Resolution Department
LLS America

I responded that my account was not delinquent. That this was taken care of some time ago. They then sent another email attempting to get me to make payment arrangements. I am not sure what is going on here, but it is very strange.

Thoughts?

Thank you!


lrhall41

Submitted by on Wed, 08/11/2010 - 12:05

( Posts: | Credits: )


Here is their latest response:

Thank you for your reply. After a review of your account I see that you did in fact make 7 installment payments of $105 with your final payment on 1/23/2010. We allowed you to borrow $300 with the agreement that we charge you $90 for every pay period you keep the loan. You could have paid in full on your first due date for $390 but since you did not we entered your account in our installment process, per the contract, and started debiting your account for $105 each pay period. Every time we debited you for $105 the $90 fee was deducted right off the top, then the remaining $15 was applied to the principle (which is why it takes 20 installments to pay in full: $15 x 20 = $300 loan). Since the account defaulted your balance maxed out at 20 payments of $105. As of now we have received 7 payments so you would still need to make up the remaining 13 payments of $105, this leaves you with a remaining balance of $1365.00. We request that you set a payment plan on this balance as soon as possible to avoid further collection activity. Thank you and I look forward to speaking with you soon!

Regards,[COLOR=#244061][FONT=Arial][/FONT][/COLOR]


Andrew L.[FONT=Times New Roman][/FONT]
Resolution Department
1-877-991-2288 EXT 322
FAX: 1-800-230-7880
[EMAIL="AndrewL@llsamerica.com"][COLOR=blue]AndrewL@llsamerica.com[/COLOR][/EMAIL][FONT=Times New Roman][/FONT]


lrhall41

Submitted by on Wed, 08/11/2010 - 12:37

( Posts: | Credits: )


[QUOTE=Anonymous;734110]Here is their latest response:

Thank you for your reply. After a review of your account I see that you did in fact make 7 installment payments of $105 with your final payment on 1/23/2010. We allowed you to borrow $300 with the agreement that we charge you $90 for every pay period you keep the loan. You could have paid in full on your first due date for $390 but since you did not we entered your account in our installment process, per the contract, and started debiting your account for $105 each pay period. Every time we debited you for $105 the $90 fee was deducted right off the top, then the remaining $15 was applied to the principle (which is why it takes 20 installments to pay in full: $15 x 20 = $300 loan). Since the account defaulted your balance maxed out at 20 payments of $105. As of now we have received 7 payments so you would still need to make up the remaining 13 payments of $105, this leaves you with a remaining balance of $1365.00. We request that you set a payment plan on this balance as soon as possible to avoid further collection activity. Thank you and I look forward to speaking with you soon!

Regards,


Andrew L.
Resolution Department
1-877-991-2288 EXT 322
FAX: 1-800-230-7880
[EMAIL="AndrewL@llsamerica.com"][COLOR=blue][FONT=Times New Roman][EMAIL="AndrewL@llsamerica.com"]AndrewL@llsamerica.com[/FONT][/COLOR][/EMAIL][/EMAIL][/QUOTE]

who does he think he's fooling.they are illegal as hell,and you paid 735.00 on a 300.00 loan if you haven't filed the usual complaints.AG,FTC,BBB.do it asap.you owe the illegal idiots nothing.in fact they owe you 435.00.when you file the AG complaint attach this bullsh*t email with it.above all else do not be swayed by or pay them another dime.


lrhall41

Submitted by paulmergel on Wed, 08/11/2010 - 13:34

( Posts: 15514 | Credits: )


Thank you for your response. They are rather threatening. It is crazy how I keep getting requests to start new loans as a paid off and good customer and yet the same day...you are default basically. I really appreciate your response. I have contacted the person that was helping earlier (Washington AG). I did not pursue it further because I started getting emails that I had paid in full/good customer standing... And because I had to pay the AG money to pursue it. I will let you know what I find out. Again thank you for your encouragement!

G-


lrhall41

Submitted by girlhilarious on Wed, 08/11/2010 - 13:53

( Posts: 22 | Credits: )