PDL loan hell and just got laid off!
Date: Fri, 11/21/2008 - 17:10
I tried working with them all to postpone my payments (yeah right), and basically hit a bunch of dead ends. I just closed my bank account, though I hope any new ach transactions won't open it again. I bank with WAMU and have informed them of everything, so they are working with me on this. I have already paid over $2,000 with these companies, and owe them even more than that.
Any help here would be great to get out of this nightmare. I live in California, but all of my pdl's are in other states. Here are the loans that I have now with the amounts I have paid and the amounts I borrowed. Please help, some of these guys debit my account every week!
Sandpoint Capital-(not sure how they operate)
Borrowed: $300
Total paid to date: $270
ameriloan -internet
Borrowed: $300
Total paid to date: $270
United Cash Loans-internet
Borrowed: $300
Total paid to date: $480
Cash Advance Network-internet
Borrowed: $300
Total paid to date: $190
Payday Loan Yes-internet
Borrowed: $350
Total paid to date: $420
e-payday loan-internet
Borrowed: $300
Total paid to date: $270
Norstar Cash-internet
Borrowed: $300
Total paid to date: $270
Hi kr, Here are the laws for CA, you have already taken the f
Hi kr,
Here are the laws for CA, you have already taken the first step by closing you account. Payday lenders need to be licensed in CA to lend. i will check to see if any of your companies are licensed:
[quote]Quote:
California State Information
Legal Status: Legal
Citation:
Cal. Fin. Code ???????? 23000 to 23106
Loan Terms:
Maximum Loan Amount: $300
Loan Term: Max: 31 days
Maximum Finance Rate and Fees: 15% of check
Finance Charge for 14-day $100 loan: $17.65
apr for 14-day $100 loan: 459%
Debt Limits:
Maximum Number of Outstanding Loans at One Time: One
Rollovers Permitted: None (cannot charge fee for extension)
Cooling-off Period: None
Repayment Plan: Voluntary (no fees may be charged in conjunction with payment plan)
Collection Limits:
Collection Fees: $15 NSF fee
Criminal Action: Prohibited
Where to Complain, Get Information:
Regulator: California Department of Corporations
Address: Financial Services Division, 1515 K Street, Suite 200 Sacramento CA 95814
Phone: (866) 275-2677
Fax:
Regulatory Contact: ,
No Emails, but this is posted on the DFI's website:
WHO IS REQUIRED TO OBTAIN A LICENSE TO ENGAGE IN THE BUSINESS OF DEFERRED DEPOSIT TRANSACTIONS?
Any person that offers, originates or makes a deferred deposit transaction, arranges a deferred deposit for a deferred deposit originator, acts as an agent for a deferred deposit originator, or assists a deferred deposit originator in the origination of a deferred deposit is required to obtain a license from the Department of Corporations
I AM LOCATED IN CALIFORNIA PLANNING TO ENGAGE IN THE BUSINESS OF MAKING DEFERRED DEPOSIT TRANSACTIONS OVER THE INTERNET ONLY TO RESIDENTS IN OTHER STATES. AM I REQUIRED TO OBTAIN A LICENSE FROM THE DEPARTMENT.OF CORPORATIONS UNDER THE CALIFORNIA DEFERRED DEPOSIT TRANSACTION LAW?
Yes.
I AM NOT LOCATED IN CALIFORNIA PLANNING TO ENGAGE IN THE BUSINESS OF MAKING DEFERRED DEPOSIT TRANSACTIONS OVER THE INTERNET TO RESIDENTS IN CALIFORNIA AND TO RESIDENTS IN OTHER STATES. AM I REQUIRED TO OBTAIN A LICENSE FROM THE DEPARTMENT OF CORPORATIONS UNDER THE CALIFORNIA DEFERRED DEPOSIT TRANSACTION LAW.
Yes.
ARE THERE LIMITATIONS ON A DEFERRED DEPOSIT TRANSACTION?
Yes. The face amount of the customer's personal check or the electronic equivalent of the customer's personal check may not exceed $300 and the fee charged may not be more than 15% of the face amount of the check.
ARE THERE LIMITATIONS ON THE FEES THAT MAY BE CHARGED IN RELATION TO A DEFERRED DEPOSIT TRANSACTION?
Yes. The fee may not exceed 15% of the face amount of the check. A single fee not to exceed $15 may be charged for a returned check. No additional fees may be added for late payments or returned checks.
ARE THERE LIMITATIONS ON THE NUMBER OF DEFERRED DEPOIST TRANSACTIONS A LICENSEE MAY MAKE TO A CUSTOMER IN A 12-MONTH PERIOD?
No. There are no limits on the number of deferred deposit transactions a licensee may make to a customer in a 12-month period. A licensee cannot make a new deferred deposit transaction during the period an earlier deferred deposit transaction is in effect for the same customer and the proceeds of a new deferred deposit transaction may not be used to pay off an existing deferred deposit transaction from the same licensee.
IS A LICENSEE ALLOWED TO MAKE A NEW DEFERRED DEPOSIT TRANSACTION TO A CUSTOMER THAT HAS AN EARLIER DEFERRED DEPOSIT TRANSACTION THAT IS IN EFFECT FROM ANOTHER LOCATION OF THE SAME LICENSEE.
No. Licensees with multiple locations cannot enter into a deferred deposit transaction with a customer during the period an earlier deferred deposit transaction is in effect for the same customer at any of the licensee's locations.
CAN A LICENSEE USE A CUSTOMER'S PERSONAL CHECK OR THE CUSTOMER'S ELECTRONIC EQUIVALENT OF A PERSONAL CHECK RECEIVED FROM A PREVIOUS DEFERRED DEPOSIT TRANSACTION FOR A NEW DEFERRED DEPOSIT TRANSACTION?
No. A licensee is not permitted to accept or use a customer's personal check or a customer's electronic equivalent of a personal check received from a previous deferred deposit transaction for a new deferred deposit transaction.
CAN A LICENSEE ACCEPT COLLATERAL IN CONJUNCTION WITH A DEFERRED DEPOSIT TRANSACTION?
No.
IS A LICENSEE ALLOWED TO MAKE THE DEFERRED DEPOSIT TRANSACTION CONTINGENT ON THE PURCHASE OF OTHER SERVICES OR PRODUCTS?
No.
ARE THERE ANY SPECIAL REQUIREMENTS FOR A LICENSEE THAT MAKES A DEFERRED DEPOSIT TRANSACTION TO A NON-ENGLISH SPEAKING PERSON?
Yes. The written agreement must be written in the same language principally used in the oral discussions or negotiations leading to the execution of the deferred deposit agreement and must be in at least 10-point bold type.
IS A LICENSEE ALLOWED TO EXTEND THE DUE DATE OF AN OUTSTANDING DEFERRED DEPOSIT TRANSACTION OR ALLOW THE CUSTOMER TO MAKE PAYMENTS ON AN OUTSTANDING DEFERRED DEPOSIT TRANSACTION?
Yes, though the licensee is not required to extend the due date or enter into an agreement to allow the customer to make payments on an outstanding deferred deposit transaction.
WHAT ARE THE FEES A LICENSEE MAY CHARGE IN CONNECTION WITH EXTENSIONS AND PAYMENT PLANS GRANTED FOR REPAYMENT OF OUTSTANDING DEFERRED DEPOSIT TRANSACTIONS?
A licensee may allow an extension of time to repay an outstanding deferred deposit transaction or a payment plan, but may not charge any additional fees or charges of any kind in conjunction with the extension or payment plan.
IS A LICENSEE PERMITTED TO DEBIT A BORROWER'S BANK ACCOUNT ELECTRONICALLY USING ACH TRANSFERS ON MULTIPLE DAYS FOR VARYING AMOUNTS TO COLLECT A DELINQUENT ACCOUNT WITHOUT THE BORROWER'S AUTHORIZATION?
No. The agreement or an addendum to the agreement must specify the days and amounts the licensee is authorized to debit the borrower's bank account electronically using ACH transfers to collect delinquent accounts. Any addendums to the agreement authorizing the licensee to debit the borrower's bank account electronically to collect overdue accounts must be in writing signed by the borrower, by fax with the borrower's signature or electronically authorized by the borrower over the Internet. The written agreement should cover the manner in which a customer's check will be deposited and the specific date of deposit. For example, when the licensee elects to deposit a personal chck by electronic means, the written agreement should specify that the licensee electronically deposits the customer's check and the specific date. If the licensee wishes to deposit the check either manually or electronically when there are insufficient funds in the customer's account, the written agreement should also specify the method and date of depositing the check under those circumstances. The written agreement should cover the manner in which a customer's check will be deposited and the specific date of deposit. For example, when the licensee elects to deposit a personal check by electronic means, the written agreement should specify that the licensee electronically deposits the customer's check and the specific date. If the licensee wishes to deposit the check either manually or electronically when there are insufficient funds in the customer's account, the written agreement should also specify the method and date of depositing the check under those circumstances.
CAN A CUSTOMER BE CRIMINALLY PROSECUTED FOR FAILING TO REPAY A DEFERRED DEPOSIT TRANSACTION?
No. A customer cannot be criminally prosecuted or threatened with criminal prosecution to collect a delinquent deferred deposit transaction.
What Does this mean?
Internet based companies must be licensed by CA to lend legally.
Fees may not exceed 15% of the face value of the check.
No Rollovers are allowed. [/quote]
Here is some additional info, I will post a letter and info on t
Here is some additional info, I will post a letter and info on the companies in a few minutes:
Quote:
What should you do? Close your account asap, if you are unable to close your account, go into your bank and ask to speak with the Branch Manager, tell him/her you need a hard debit block placed on your account immediately! Explain that you are revoking ACH authorizations from unlicensed/illegal companies, and have learned these companies are notorious for ignoring revocation, therefore it is important to BLOCK any withdrawal attempts on your account to protect your interest. This is your privilege, do not accept no for an answer. The following link will provide you important information regarding closing accounts. CLICK HERE What next? AFTER your account is secure send each pdl (the unlicensed and illegal) an email similar to THIS (please scroll down to locate letter template). Tailor this letter to your needs, and try to write it with the same basic concept in your own words. You will need to research and locate email addresses/physical addresses if you don't already have them, I suggest that you type the name of the pdl (example: "oneclickcash address") in the search box in the upper right hand corner of this forum. You may also search for addresses HERE at the Better Business Bureau. File complaints: Most of the time, you can file a complaint online with the following, I encourage you to follow through with doing so, you will need to search the Internet for your state Attorney General's website, however, here are links to file complaints for the FTC, Online complaints: Federal Trade Commission., and the BETTER BUSINESS BUREAU. Keep in mind that you may not receive a response for days, or even weeks, or, you may receive harassing and threatening phone calls. I have found the best way to deal with this is not to respond or reply, simply hang up. Side note: If you have paid an illegal/unlicensed payday lender above and beyond the principal amount you borrowed, it might be a good idea to demand a refund and a paid in full letter/receipt. You may or may not get one or both. It still doesn't hurt to include that tidbit in your letter. |
OK, here is the info on your companies: sandpoint - not licen
OK, here is the info on your companies:
sandpoint - not licensed/illegal - you owe $30
ameriloan - not licensed/illegal - you owe $30
United Cash loans - not licensed/illegal - they owe you $180
Cash Advance Network - not licensed/illegal - you owe $110
Paydayloan yes - not licensed/illegal - they owe you $70
Epayday loan - not licensed/illegal - you owe #30
Norstar Cash - I couldn't find much on them, but I'm thinking they are not licensed/illegal - you owe $30
Here is a letter you can use to send the companies, you would need to tailor it for CA. If you type the companies name in the search box you should be able to find their contact info, if not let me know & I will see if I can find it for you:
Quote:
To Whom It May Concern: After doing research on internet payday loan laws in the state of Connecticut, I have found that your internet payday loans are actually illegal. I have also found the following laws to be true applying to payday loans in the state of Connecticut in general: Legal Status: Prohibited Citation: Usury act applies or small loan act applies. Conn. Gen. Stat.???? 36a-563 Small Loan Rate Cap 30.03% apr or $17 per $100 up to $600; $11 per $100 up to $1,800; add-on interest. I have contacted the Connecticut Office of Financial Institutions and the Connecticut State Attorney General's Office regarding your internet payday loans and was informed they are indeed illegal in Connecticut and was advised to pay what is due according to principle amount only of the loan. To date, I have paid $525.00 DOLLARS on my $250.00 DOLLAR loan. The legal amount that could have been charged to my loan is the principal amount of $250.00 DOLLARS even if your internet pay day loan was legal in Connecticut. I have paid $525.00 DOLLARS on this loan by your debits of my bank account. Please mark this account as PAID IN FULL. I demand that any contact be made through US Postal mail or email only. I will need everything in writing to keep accurate records of all communication as per instruction from my state Attorney General's Office. I prohibit you or your affiliates to contact me via telephone at my place of employment or my home telephone number. I also prohibit you from calling my references listed on my loan. Once I inform you of this, you must stop the telephone contact immediately or you will be once again breaking the laws of the state of Connecticut. You are also hereby notified that I am revoking any voluntary wage assignment I may or may not have signed. I no longer authorize you, your company, or your affiliates to attach any part of my wages or contact my employer for your collection purposes. I am revoking your right to debit my checking account any longer. You, your company, or your affiliates are not authorized to debit my checking account at all. Please be aware that I have informed my financial institution of this situation and they will also be receiving a copy of this correspondence. Any further attempts at debiting my account will be rejected by my financial institution. I must also inform you that I have filed complaints with the Better Business Bureau, the Federal Trade Commission, and my state Attorney General's Office. I expect a response from your company no later than 5/2/2008, regarding this matter. This response may only come via US Postal mail or email. No telephone contact is permitted. Thank you, |
Okay, I have sent off all my letters, and filed complaints with
Okay, I have sent off all my letters, and filed complaints with the BBB for those I could get addresses on. I still can't find the address for Norstar Cash, and since Sandpoint Capital is located in the West Indies, I can't file BBB complaints for them.
I am also filing complaints with the CA AG's office.
Now I am just waiting on responses from them all.
Great job, please keep us up to date on how it is going :D
Great job, please keep us up to date on how it is going :D
The only response I have gottenso far is from United Cash Loans
The only response I have gottenso far is from United Cash Loans and this is what they said:
Your account has been forwarded to the department that will best handle your situation. Thank you!
Thank you,
UnitedCashLoans Management
Email: [email]customerservice@UnitedCashLoans.com[/email]
Phone Number: 1-800-279-8511
Fax Number: 1-800-803-8794
That seems to be a standard email lately. They will send you a
That seems to be a standard email lately. They will send you another one or call you telling you that you have to abide by thier laws...I was finally able to settle with them through the BBB.
The only one that I have heard from since that last email is fro
The only one that I have heard from since that last email is from payday-loan-yes. They called this morning and left a message (surprised they actually left one) saying that my account has been forwarded to the fraud department. He left his name and extension number for me to call back. He said I had one payment left, and needed to work out a way to pay. I have already overpaid on this loan, so there is no way I am giving them more money. I sent out all my letters to the pdl's again, and the bbb said they needed to get a response from the pdl's by 12/10/08.
This is the email I got from payday-loan-yes today: Your acco
This is the email I got from payday-loan-yes today:
Your account is now in the collections process for non-payment as listedbelow. 1 ST RETURN - R02 ACCOUNT CLOSED - Returned for 105.00 12-02-08 We only accept electronic payments. I am in the position to offer you aloan payoff. As of today, your total account balance is $590; loan payoff is for $350,payment arrangements are for two (2) payments $175 due on 12-5-08 and12-19-08, payment method is Visa or MasterCard debit/credit only. See yourpayment instructions listed below. Payment Instructions * To confirm this loan payoff you will need to provide your Visa orMasterCard debit or credit today, see payment form listed below.* Since payment is a time sensitive matter, your prompt paymentconfirmation remittance will avoid further collection actions This is a loan payoff, meaning once you confirm this payoff by providingyour card information, your account will then be removed from thecollections process, your balance will be frozen and no further charges willbe assessed on the loan balance as long as you follow through with theagreed arrangement. Regards, Karen Lamb Advanced Collections800-654-7444Ext. 846
that's crazy! if they are not legal, you did not commit fraud! s
that's crazy! if they are not legal, you did not commit fraud! so no worries
What is the most annoying thing is that they keep sending me the
What is the most annoying thing is that they keep sending me the same message no matter what I respond with. I just keep copying and pasting my letter as a reply to the emails for payment. This is what they keep responding with:
I appreciate your prompt response, Your email is not the required payment confirmation, it does not forgive your debt nor will it deflect further collection actions on your loan account. To take advantage of the loan payoff you will need to email back today your complete payment authorization, which you will find listed below in my original email. Once you have done that I will then be able to freeze your account balance and remove you from further collection actions.
That's what I did with them, too, krgraigo. They stopped callin
That's what I did with them, too, krgraigo. They stopped calling me after the 3rd day of me harassing them... Every time I heard from them, I reported it and faxed and e-mailed my letters. I occasionally receive an e-mail from them in which I point out no physical address = no payment arrangements and a legal company would have no problem with providing me a physical address.
Keep at it...eventually they'll give in or give up.
I finally was able to settle with United cash loans through the
I finally was able to settle with United cash loans through the BBB but they wont give me a refund. At this point I am just glad that one is out of the way. ameriloan is playing hardball with me through the BBB. I have paid $270 on my $300 loan, and they are saying that if I pay them $120 more (equaling the $390 total) they will mark me as PIF. I said no way and the next response from them was:
We stand by our response, if settlement is not paid, then COLLECTIONS WILL COMMENCE, REGARDLESS OF WHAT THE CUSTOMER READS ON THE INTERNET, THEN CUT AND PASTES ON LETTERS SHE SENDS.
I then responded by saying I will only pay them the $30 I still owe them.
Payday loan yes is also playing hardball and just keeps sending me emails saying there is a problem with my checking account and to call them.
e payday loan just sent me this email:
Please be advised that our numerous attempts by telephone to resolve your overdue account have been unsuccessful. Your failure to make payment on your account may require us to take drastic action in order to collect the account immediately. We are hopeful that you will act promptly and forward payment of the outstanding amount as quickly as possible.It is imperative that you contact our office immediately to set up a payment promise via credit/debt card, western union and/or Paypal. Failure to comply, can and will result in your account being reported derogatorily, to credit reporting agencies.
I just respond to them with my letter again, over and over, till I am hoping they get it.
I still have not heard anything from Norstar Cash, Sandpoint Capital or Cash Advance Network