Help needed with Ace Cash Express loan in Texas!
Date: Wed, 12/03/2008 - 10:35
First of all, i am very impressed with your forums and the detail and efficiency of the help you offer to victims of payday loans! Thank you in advance for any help with my situation.
I took out a payday loan with Ace Cash Express in Frisco Texas. I do not have the paperwork with me at the moment, but the original amount financed was $600 and the total payoff was over $700 with the interest. i defaulted on the loan, and my check was deposited a total of two times coming back NSF. I came upon hard medical times and was not able to pay for a while. I went into the store shortly after and paid an amount around $300 to the store itself bringing balance down to around $400. I have not since been able to pay anything with the holidays and economy being the way it is. However, i continue to get stern and threatening phone calls from a man by the name of Mr. Simon at their corporate office. he calls my work and leaves messages for my supervisor and myself as well as my cell phone. I don’t mind the contact with my cell phone but he has repeatedly called my office when my company does not allow this and embarrasses me to my coworkers and supervisor. I called him back and asked him not to call me at work and he said that he is not a debt collector and therefore the law about debt collection does not apply to him. he said he is left with no choice but to file suit against me for fraudulent check writing and felony fraud. I told him to file what he needs to file but to not contact me at work again. He told me yesterday 12/2/08 that someone from his office (an attorney) would be coming to my office to have a meeting with my HR director. he said they would be meeting with my company to get me to pay this debt. first of all, is this allowed? second of all, is it legal for him to call my company and leave messages addressing my supervisor and giving her the details of my case? I have sent them a cease and desist letter in mail and email advising of NO further contact from them. my company's attorney also sent a letter to the president of Ace to advise they will peruse legal proceedings if i am contacted here again. I would like to know my rights and what I can do here. I have looked up the Texas State Information and it doesn’t seem they are in compliance with this information if it is valid. on my contract it says they are charging me a 700%+ interest annually. Can someone please assist me with these people? they are brutal and horrible. I was paying them and now will not pay the remainder of my balance with the threats and intimidation i am receiving from them. I am willing to hire someone to represent me and investigate any legal violations they have made if need be.
thank you again!
I cannot answer your question but I hope someone else can. Hang
I cannot answer your question but I hope someone else can. Hang on someone will be by to help.
Sorry for the double post. I am a newb and posted this before i
Sorry for the double post. I am a newb and posted this before i registered. this can be deleted as my post is now under my registered name. so sorry :(
No, this is not legal. (Not as far as I'm aware) first and fore
No, this is not legal. (Not as far as I'm aware) first and foremost, send a c&d certified letter TODAY not one day latter.
2nd Ace checking is a store front no? See if you can work out a payment plan with them.
3rd, i'm not sure of laws of closing your checking account regarding store front loans.. someone will come along with that info.
4th. I'd talk to HR just to give them a heads up they may be able to give you some more info.
I have already paid half the loan down, and so i am pretty sure
I have already paid half the loan down, and so i am pretty sure they cant file bad checks against me. the thing is, I never signed or wrote a check. they took a blank check from me after i signed the contract, but I never wrote on it or signed it. so How can that be fraudulent check writing? I am not sure how this all works in Texas. I am furious about the way they have treated me and my company and and want to get them in as much trouble and cause them as much frustration as possible! I am not at all trying to get out of the loan and had they been respectful and courteous i would have paid the rest in full. I do still plan to pay eventually, but this is rediculous.
I had one with them too,in Mckinney.I was only for 400,renewed o
I had one with them too,in Mckinney.I was only for 400,renewed once and then was unable to pay.That was over a month ago,haven't heard anything out of them but two letters in the mail.
They are awful
I went in yesterday to try to make a payment on a defaulted loan and they told me that they could not take it. It was all or nothing and that I could get a new loan to pay the old loan. I was on the phone with a lady from corporate when I asked her what there address was she said we don't have one. Then she put me on hold and called my boss and later called on of my references and gave her my case # and told her that I must call by 4. They are unworkable.
Send a C&D letter. Regardless if they are a collection agency, o
Send a C&D letter. Regardless if they are a collection agency, or not they are still collecting on a debt, therefore they have to follow the fair debit collection act. File BBB complaints, and complaints with the department within your state that handles financial matters.
I can help
Hi there! I used to work for this company, and you're right, the collectors are horrible. They claim to be from the corporate office which makes them sound important. They are actually located in the corporate building, but they work in the "collection department". If the main "corporate" people found out how they treat people, most of them would not be working there. To answer your question, they 1st party debt collectors and must abide by the Fair Debt Collections Practices. They cannot call you at work after you have notified them in writing not to. They are under NO circumstances allowed to discuss this debt with ANYONE but you. I can tell you that they are allowed to take legal action against you and it is a felony to default upon a check over a certain amount ($250 in most states). But this company rarely does anything more than file for wage garnishments. By making a partial payment, you have just angered them more as they cannot file wage garnishments if you are making payments, even small ones. Because they are a first party collector, they can refuse partial payments, but in most cases if you just go into the store, the teller will accept your payment. The store employees dislike the collector's behavior and poor treatment as much as you do! If you wish to complain, you can file a complaint with your state's attorney general. This is a very serious legal matter that should be brought to their attention. You can file your complaint online in most states. Hope this helps.
Actually Missy, most states are not felony. They have specific s
Actually Missy, most states are not felony. They have specific state laws regarding payday loans. And in Most states (from statues I've seen posted here) they strickly prohibit criminal action against them. Most stating "Criminal Action: Prohibited (per ..., a check given to secure a loan isn't "worthless")
Beli's correct. We give up our right to criminal prosecution du
Beli's correct. We give up our right to criminal prosecution due to the fact that we are knowingly taking a bad check Also, the fdcpa was specifically written for 3rd party collectors, not 1st party.
Dear Queenie, You can report them to the FTC - Federal Trade Co
Dear Queenie,
You can report them to the FTC - Federal Trade Commission. File a complaint. I have had the same thing a run of bad luck, loss of income. I can bet you the man that is calling you is the same man who is calling me. He says his name is Mr. Paul. Now he is trying the same thing. I have reported ACE twice now in a months time. Every time they call file a complaint with the FTC. I told them today I had reported them.
ACE
Report them to the Federal Trade Commission ecery time they call you at work, at home, call your personal references. Itis against the law for them to threaten you and harass you like this.
Ace had contacted me ex-huband and told him i used he as a refer
Ace had contacted me ex-huband and told him i used he as a reference that i had came into the store a few days ago. after cursing out my ex-husband and his wife after trying to explain that i hadn't used him as a reference. I called this so called coroporate person and and he was rude. he told me i had until this fridat 4-10-09 at 2pm to pay my loan that's in default do to me being laid off or he will make trouble for me and come to my job the idiot doesnt know where i work now. what else can i do. how do i get in touch with the real coroporate to set up a repayment plan
Here is the number to their corporate offices. Keep in mind they
Here is the number to their corporate offices. Keep in mind they are registered as a CSO in Texas and are totally Legal. You will need to speak with someone on establishing an affordable repayment plan. Just be honest and let then know what you can afford. If you get an A$$ on the phone, hang up and call back again. Best of Luck :wink:
Quote:
Corporate Office 1231 Greenway Drive, Suite 600 Irving, TX 75038 Main Number: (972) 550-5000 Comments or Suggestions Phone: (866) 223-2274 Email: acepresident (at) acecashexpress.com Customer Service Phone: (888) 753-2384 Human Resources Phone: (800) 581-5126 Email: employment (at) acecashexpress.com |
My question is simple......if you can afford to hire an attorney
My question is simple......if you can afford to hire an attorney, and want to sue them cause they are trying to collect the money that you borrowed, why not just pay the balance and be done with it? Maybe cause you dont have the money and are try to find a way to not pay the balance? If you owe it, just pay it and they wont have a reason to call you anymore. Sounds pretty logical to me. That goes with any bills. If you dont want bill collectors calling you then pay your bills. If you cant pay your bills, be honest, communicate that to the debt collectors. Most debtors just want to play games, play hide and seek, curse, yell, and think they know more about the laws than debt collectors. It amazes me how people can cry vicitim when the owe money, but they dont have a problem borrowing the money now do they
You should contact an attorney
I had a payday loan company call me and my relatives and even try to file a legal complaint with the District Attorney. I was worried that I would go to jail. I called the District Attorney and they told me to hire an attorney. My attorney sued them for lying about these debts and making false threats. He was able to get the debt forgiven and get me some money. I found him by accident and he told me that most attorney's don't do this type of work. I told him I would recommend him to everyone I met for the rest of my life. If you live in Texas and these companies are lying to you, I am sure he can help.
Quote:Why do you find that funny??? Because you are a TROLL.
Quote:
Why do you find that funny??? |
Because you are a TROLL. Please do not clutter the boards with your negative posts passing blame and judgment on others. Now get back to work collecting those loans, thanks :wink:
Harrasment from ACE
hi, i used to work with this company. just go to the store where you got your loan and ask them for a print out of your loan contract & there's a # on there where you can call to file a complaint for harrasment. This # is not to ACE it is a Federal #. I don't recall the name of it.
i took out a payday loan three times with ace the last time i to
i took out a payday loan three times with ace the last time i took out one it was 600.00an i had to pay back 721.00 i got behind an asked them not to send the check threw an they sent the check threw repeatly making overdrafts charges on my account embarable then i asked if i could pay them in installments the young man told me unless i paid off there's nothing he can do i am stressed out trying to pay my bills as of now with out himn telling me he's going to have police come to my job an speak to my boss about this very personal matter,i make after taxes 320.00 a week to be exact an that's not the three times the amount he told me i made,so i had better pay the loan off or else i will never trust a loan company again the have somewhat ruined my life..can someone please help me with this matter i really need help against these people who continue to lie cheat an steal from hard working people who want a loan an to pay a fair amount back thanks.
i have a pdl with ace cash express. I paid them 600.00 and still
i have a pdl with ace cash express. I paid them 600.00 and still 124.00 and just don't have the money right now. They said they will seek action against me. what should I do.
There are lawyers that can help with the harrassment. I will try
There are lawyers that can help with the harrassment. I will try to get that name my mom hired and will post it. She hired him for harrassment from an appliance store, ( won't say the name), all the merchandise got paid off and she got some money too. They also threatened to send the cops to the house but they are full of it.