"First Rate Debt Solutions" company (?)

I did not find anything as " First Rate Debt solution" but if "First Rate debt relief" is the company you are looking for then this has a F rating in BBB.

All debt relief and debt settlement companies in southern california get an F rating from the BBB because the owner of the BBB is in credit counseling and he has black-balled the entire industry. Look at the complaints before you make your decision. Not all debt companies are the same. Some deserve bad ratings for bad customer service, others do not.

Guest...Please provide a source for your information.

Actually guest is maybe right. I actually recently had a case with a local BBB near us who called our company complimenting our companies track record and wanted us to become members of the BBB. We declined because we didn't feel like paying their dues and not two weeks later they changed out status with them as an F rating. Of course we are fighting this bogus rating but who knows how long that will take since the court system is very slow. I have no clue about the BBB office in CA but I can honestly say that the local BBB office near us is trying to extort us for dues. How crazy is that. I never though I would have anything to say negative about the BBB until now. I still think the BBB is a good tool to check out a company but like bad settlement companies there seems to be some bad BBB branches as well.

Debt consolidation has gotten such a bad rap because of all the fly-by-night scam companies out there, it does penalize the relatively few good one's out there. My concern was with an unfounded accusation made by "Guest":

[quote]All debt relief and debt settlement companies in southern california get an F rating from the BBB because the owner of the BBB is in credit counseling and he has black-balled the entire industry[/quote]

I have heard that rumor as well so I did some research.I found some info from rip off report.com about the owner of the Better Business Bureau Of The Southland. His name is Bill Mitchell who is a former board member of SpringBoard Credit Counseling. Here is another interesting article exposing Bill Mitchell and his BBB branch. The Orange County District Attorney's Office and the Orange County Register recently made an inquiry into the Company's business practices. It appears the Company also employs individuals, who are "key" employees, with criminal backgrounds. It find this pretty shocking. :shock:

mobile0311 is right. That letter in the link is exactly the experience I had with the BBB. All consumers should check out companies that they do business with but when the BBB is giving people an "F" just because they won't join, that seems criminal. I guess we can't trust the BBB and will have to use other methods to find reliable companies.

the company that i used is in CA and has a A rating last time i checked, so you cant say all of them get a F rating.

As for the bbb, maybe they decided to join the ban wagon and become scam artists themselves. I think we will all need to be diligent and find new outlets to research from scince maybe we can no longer trust the bbb.

Maybe check complaints to see if they are resolved and stick to companies that are members of tasc or something. There is got to be a way for people to protect themselves from scam settlement companies.

mobile, i hope you do persue this legally no matter how long it takes. let them know that this is just not right. I agree that the above guest said this is almost criminal (if its not criminal).

If anyone has any doubt that there is a blatant bias by the Southern CA BBB toward Debt Settlement companies, I provide the following link to the BBB of LAs website where, at the time of this posting, the following company has a flawless complaint record alongside an F rating. Is that really fair?

http://www.la.bbb.org/BusinessReport.aspx?CompanyID=100063042

This is not the only example of this. There are many other companies with 0 or very limited complaints that are automatically stamped with an F.

I think looking at a company's time in business and the nature and responses to their complaints is a much better way to seperate the good ones from the bad ones than their rating due to the nature of the BBB rating system, and how every BBB franchise has a completely different method of rating companies.

well i dont know about any other company but the guy i use is the best he save me 40% off my debt and i didnt pay any interest which was the best if you would like to contact him you can reach him at e-mail deleted - ND


Somehow I doubt the legitimacy of a debt settlement company company that uses a G-Mail account for their e-mail

I don't know if the above post is simply solicitation or someone who is misinformed, but I think this illustrates just exactly how wrong it is that the BBB isn't being objective. Debt Settlement companies do not stop you from paying interest, and anyone that tells you otherwise is lying.

People should be able to use the BBB to find a company who will not feed them a bill of goods to get them in the door, but instead we are forced to weed through throngs of misinformation since no on knows who to trust and the BBB isn't giving objective information either.

i do agree with this statement i do feel that the bbb is not being fair when it comes to some companies (mobile states it gives you a f rating if you dont pay thier fees.) but if you look beyond the rating you should still be able to get a good idea and can still look at it as a useful tool by checking complaints and if they were resolved or not

There might be a bias with BBB but I have recently gotten several telemarketing calls from First Rate Debt Solutions. They use marketing companies that buy information and mass spam text messages in order to get responses. Furthermore, First Rate Debt Solutions seems different from First Rate Debt Relief. The first question they asked me was my cell phone number. I highly doubt that First Rate Debt Solutions is a legitamate company

If you want to see what is really going on with the Better Business Bureau, check out bbbroundup.com

There are a lot of internal documents that demonstrate the underhanded tactics and practices of the Better Business Bureau.

Some good reporting and internal BBB documents shed the light on the unethical tactics and practices of the Better Business Bureau. Read them here.

If a debt settlement company has anything other than an F rating on the BBB, Debt Settlement is not their primary business. They received that rating from other business practices..ie... law practice, real estate....etc. The system is definitely biased towards companies that so only debt settlement.

I have dealt with first rate and they ripped me off in fees, never contacted a single creditor and now i'm in the worst situation of my life. don't go with them.

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