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payday loan help 2

Date: Sun, 01/11/2009 - 12:57

Submitted by nzwright12
on Sun, 01/11/2009 - 12:57

Posts: 11 Credits: [Donate]

Total Replies: 31


I have closed by bank account and got a new one and now my question is that since I have 2 store front pdl one is
check into cash
check n go
there in mich,
I knw i have to pay the money back and i will and I have looked into pdl assistance. and that looks to be a good option for me at this time. to payoff all my loans.
but the question is do I do stop pyts on the 2 store front pdl loans or let them try to go thur on the closed account?

I called check into cash to let them knw my plan and she got all mad at me and told me that i need to come in a do a pytment plan or she was going to snd by acct start to collections and it would cost me $3000 or $4000 then if i dont mke arrangement.
I do like it when people threaten. So i sent a email to Regional and General Manager abt the threat and Should I snd one to the BBB and AG /FTC?

thanks for anyones help on these questions
:(


You can send it, but from your description it wasn't so much a threat as a statement of policy. And saying a delinquent debt will be sent to collections - especially when the lenders you named do regularly use collection agencies - is not the type of threat that violates the fdcpa.

With the storefronts you usually have to go in to set up the Extended Payment Plan (sometimes called the EPP for short). Otherwise, they deposit the check, let it bounce and then put it through the company's collection process.


lrhall41

Submitted by FreakyFriday on Sun, 01/11/2009 - 18:30

( Posts: 490 | Credits: )


Both of these lenders are licensed and legal to lend. It is in your best interest to set up an EPP with them asap. They can and will pursue legal action against you (civil matter) and it may cost you more if you end up in court. Go in person and talk to each store manager if they threaten you with something other than policy contact the corporate office of each lender.


lrhall41

Submitted by kfstaff24 on Mon, 01/12/2009 - 03:30

( Posts: 1448 | Credits: )


I have this morning signed up with pdl assistance. Now my questions do I still go in a set up a epp with check into cash or not? Or jst let pdl assistance handle it for me


lrhall41

Submitted by nzwright12 on Mon, 01/12/2009 - 06:49

( Posts: 11 | Credits: )


PDL Assistance from my experience handles both. You can check their rating on the BBB and search them here for more information. If I was you I would try and handle them myself. PDL Assistance will charge you a fee and double the payback amount in what you can just do yourself. TRUST ME, it isn't worth it! :wink:


lrhall41

Submitted by Cool_Abyss on Mon, 01/12/2009 - 09:32

( Posts: 2936 | Credits: )


i echo everyone else.go in person see the manager and get on the EPP.PDL assistance will charge you a fee and these places might or might not work with them.


lrhall41

Submitted by paulmergel on Mon, 01/12/2009 - 10:11

( Posts: 15514 | Credits: )


The above information is totally incorrect about Check Into Cash. If the manager told you to bring in a payment, they were doing so without the authorization of anyone above them. They also do not use the courts to collect account, nor do they send you to a collection agency until the account is far past due.

Thier process is to work the account in the store until the beginning of the month after the account is 30 days past due. At that point, they will transfer the account to thier collections department in Cleveland, TN. If the checking account is open and there is not a stop payment on the check, they will immediately deposit the check to attempt to clear the account. When the check is returned, you account is entered into an auto-dialer for out-bound collections. At this point, they will make payment arrangements.

If you want any chance at getting a valid payment plan for CIC, you cannot go thru the store. All payments must be approved by a Regional Manager or higher, so call the Corp Office or the number on the wall for for the Customer Service Hotline.. This is based on 5+ years with the company...


lrhall41

Submitted by on Mon, 01/12/2009 - 10:13

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No problem. Please file that away to repost for anyone that needs info on CIC.

I forgeot to mention that if a store manager with them actually made the threat of using courts and stated that it could cost $3-$4000, I would report them to corp. That was an UNACCEPTABLE practice that was not tolerated when I was there!!!


lrhall41

Submitted by on Mon, 01/12/2009 - 10:31

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Quote:

So I had this 300 dollar loan with Check into Cash. They apparently sent the debt to Alliance Asset Management. I have since changed cell phones and they have been calling my job. They have threatend legal action against me over and over. I have only dealt with them on the phone 3 times, but they are so rude! So today I get this call from them, that I had promised to pay and I didnt. I told her something came up and that I wasnt able to. She said I had until the end of the day to call her if i got the money... anywho, I decide to send a DV letter, I have one all done, and I realize they have never given me an account number, so I call and the lady that answers the phone, just says, what do you want? I said very nicely, can i please have your fax number? so she gives it to me. Then I say, you know, i have recieved some calls that i have a debt with you, and I would like to get an account number. No one has ever given it to me. So with my social she quickly finds it. She suddenly starts yelling, You just got off the phone with Marie and you told her you weren't paying! why do you want the account number?! the debt is already going to an attorney in your area! So i interrupt her. I told her, I just got off the phone with Marie 2 minutes ago! she said if i had the money by the end of the day to call her back, obviosly my account is still somewhere in your building, can you please transfer me back to her... she says no, you had your chance... and hangs up on me! My questions are: 1. can they sue me for 300 dollars? and 2. can i still send the DV letter without an account number?
BTW... I live in California and I have never recieved any correspondence from them... Please help


PDL Owner is Alliance Asset Management part of CIC? Maybe things have changed since you have been there?


lrhall41

Submitted by kfstaff24 on Mon, 01/12/2009 - 10:38

( Posts: 1448 | Credits: )


They a a full collections department in-house (double digit staff) that handles collections until they are severly past-due, I believe the period was atleast 1 year if not 2, before they sold the debt to an outside collection agency for pennies on the dollar. CIC does not use the courts system to collect debt and the selling of old debt was relatively new when I left.

I am not familar with Alliance Asset Management, is anyone else. There are some of the bottom feeders that will pull different reports and then try to "collect" on behalf of the original creditors. Quick in and quick out...

Just as an FYI, a legitamate PDL business with factor in 10-15% loss due to bad debt. If an account goes past due and is not collected in the first ore second pay cycle, then odds of collecting drop dramtically without questionable tactics. Also, the reason that they do not regularll send accounts to an outside agency is due to the owners background. He ran the largest credit and collections bureau in TN for years before selling it off to focus on CIC.


lrhall41

Submitted by on Mon, 01/12/2009 - 10:58

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Quote:

They also do not use the courts to collect account, nor do they send you to a collection agency until the account is far past due.


Point being in this case they did use a Collection Agency to attempt to collect and also threatened legal action so what makes all of us wrong and you right? I know for a fact that many situations are handled differently like so many stories on this site. Not all PDL's handle every customer the same.


lrhall41

Submitted by kfstaff24 on Mon, 01/12/2009 - 11:12

( Posts: 1448 | Credits: )


As far as I know Alliance doesn't collect on a lender's behalf. They purchase the debt outright and then collect on their own account. This makes no difference for the FDCPA - debt buyers are considered third parties and must comply - but my understanding is that the original lender isn't responsible for a debt buyer's conduct once the sale is complete.


lrhall41

Submitted by FreakyFriday on Mon, 01/12/2009 - 11:33

( Posts: 490 | Credits: )


Freaky, you are correct. They now own the debt and will do as they choose, right or wrong. Once the debt is purchased, the original creditor is no longer liable for the debt.

As for you, kfstaff24, I did not refer to all PDL's, just CIC. Who should poeple listen to regarding the processes of this company? A person that spent 5+ years in key positions aiding in the growth of the company from 300 stores to 1200+, while also setting policy and procedures that are still being followed to this date or someone that has gained a general knolwedge of the PDL business, more specifically illegal internet lenders, as result of trial and error due to being in over their head with loans? I am not short changing your knowledge, but you are out of line yelling at me when I can provide the OP with information that will aid in thier situation with this particular company. If you would like to question my knowledge, call a store or one of the regional offices to speak with a VP. I will be more than happy to provide you with the numbers and names of the people to speak with.

I may not fit your "mold" of what you want the posters on here to hear, but if you go back thru all of my posts, I have not given misinformation on how to deal with getting out of trouble. I provide real information on on how to deal with legal lenders from years of experience in the industry. I like your advice in almost every case, but here you are dead wrong.

If you don't agree, we can still be friends and agree to disagree.


lrhall41

Submitted by on Mon, 01/12/2009 - 12:18

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When you have an agenda, you will never see the forest thru the trees!

Whe you choose to focus on a piece as opposed to the entire picture, you will always be correct. I stated that the items sold to the CA were extremely past due, most likely had no valid contact information and was just sitting in file cabinet collecting dust. The company sold a "lot" of accounts for pennies on the dollar and now someone else owns them. They now control all aspects of the collections and CIC is totally out of the picture. Show me where CIC uses the courts to collect thier debt and I will admit to my short coming. You can't.

Now, the process that I supplied is for the purpose of helping others that need it, not to have you jump on a soap box and hijack a thread. I stand by the information and until someone can demonstrate it as incorrect, let's get back to helping others out of the mess that they got themselves into.


lrhall41

Submitted by on Mon, 01/12/2009 - 12:43

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Yelling? I got that from your bolding your post. If I was wrong about your tone, I apologize.

Simple Question? I answered it and was supported by another trusted poster.

Registered? The last thing that I want is for my email address to become public knowledge (I use my name as my addy) to the admin of the site based on some of the information that I have provided about the industry and the purpose of this site.


lrhall41

Submitted by on Mon, 01/12/2009 - 13:06

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Quote:

I took out a payday loan with Check N Go about a year ago, and now i have a civil judgement by a company called Check Resolution Services. I received a letter in the mail and thought 'ok, just another collection agency', so i ignored it since checkngo didn't seem to care, but then i got served a summons and had to go to court over a $770 balance, which is now on my my credit report as a judgement. how can i get this removed? and how can this compay check resolution services do this to me?


PDL Owner the OP is also dealing with Checkngo. None of the advice given to this poster is wrong you are just focused on CIC.


lrhall41

Submitted by on Mon, 01/12/2009 - 13:10

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The above was me Kstaff for some reason the computer logged me out. Using bold print is no different than putting something in quotes I did not want you to miss my question.

I have always commented that I appreciate your input but in this case the general responses were being applied to two different companies and did not necessitate you telling everyone they are wrong.


lrhall41

Submitted by kfstaff24 on Mon, 01/12/2009 - 13:24

( Posts: 1448 | Credits: )


No I am not confused that is from another post about Checkngo. Checkngo can and will take someone to court for a judgment (civil matter) so you are the one who hijacked the post about CIC. The OP needs to understand the possibility of legal action as with any legal unpaid debt. Not only that the action a company may take varies by state.


lrhall41

Submitted by kfstaff24 on Mon, 01/12/2009 - 13:45

( Posts: 1448 | Credits: )


???

All of my statements were directly pointed at CIC and it was clearly stated such way. They are a solid company and to provide incorrect information, as you did, regarding them is a disservice. This goes right back to the thread last week regarding people of "authority" her providing incorrect information as fact!

BTW, work from the same thread. That is twice that you have dug thru other threads and placed in here to fit your agenda.


lrhall41

Submitted by on Mon, 01/12/2009 - 14:02

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I have no authority here, and I am not incorrect. Any legal debt can be pursued in a court of law and a judgment can be obtained. You are the one who is wrong. I can refer to any post I want if you dont like it dont read it.

And yes I did read your thread about accurate information and
I thought it was rude and disrespectful.

Since you dont like my snips here is one more for you from that company I am doing a disservice to:

Quote:

If you've used Check into Cash in Champaign, IL you might have a serious problem. The payday lender has been leaving customer's personal information including Social Security numbers, addresses, photocopies of driver's licenses and other personal information out on the street for anyone to find. Luckily, that someone was a newspaper. From the News-Gazette:

Wow. That's something," said Roberta Hazen, who with her husband, Roger, has taken out payday loans from Check into Cash. "Why did they just dump it? Nowadays you should shred everything before you throw it out. They should have been more cautious," she said.


lrhall41

Submitted by kfstaff24 on Mon, 01/12/2009 - 14:19

( Posts: 1448 | Credits: )


You may not be a mod or admin, but when you consistently provide advise and portray yourself as a person of knowledge, you gain authority. Just the same as I feel that I have placed myself in the same position with my advice.

You're correct that any debt can be persued. You're are incorrect when stating that this particular company uses that means. All of my posts about procedures in this thread have specifically refered to CIC, which I would say is pretty clear if you take the time to read them.

Thanks for the comment...

There you go again, take a piece and make it the rule. This was the action of one employee in one store. The results of the action were the immediate termination of the employee for failing to safeguard company assets and personal information. There were also other means of restitution that were not disclosed to employees or press.


lrhall41

Submitted by on Mon, 01/12/2009 - 14:37

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You are not even a member let alone a person of authority I am at least a registered member. For your information I dont provide advice I provide my opinion which someone can take or leave. Unlike you I dont berate, belittle or disrespect the people of authority on this board. Do you think for one minute I dont know who you were trying to belittle with your accurate information thread or do I need to post a snip for you?


lrhall41

Submitted by kfstaff24 on Mon, 01/12/2009 - 14:54

( Posts: 1448 | Credits: )