ChecknGo EPP Question
Date: Tue, 01/20/2009 - 17:01
If I were you, I would contact John McIntyre below with all your
If I were you, I would contact John McIntyre below with all your information ready, name & address of the store, the person you spoke with, exactly what they told you,etc. Be armed with information before you call the store front back. :)
[quote]If you have questions about CFSA or the payday advance industry, feel free to contact John McIntyre, Executive Director, at the following address or send an email to [email]cfsa@multistate.com[/email].
Office Address
Community Financial Services Association of America
515 King Street
Suite 300
Alexandria, VA 22314
Phone: 703-684-1029
Fax: 703-684-1219[/quote]
an epp must be done usually 24 hours prior to default. If not yo
an epp must be done usually 24 hours prior to default. If not you need to wait .
I went in 72 hours before and they said it was too late. My rol
I went in 72 hours before and they said it was too late. My rollover fee is not due until Friday Jan 23, I went to the store on Jan 20.
Hmm Sounds fishy to me. Did you speak to the manager? This i
Hmm Sounds fishy to me. Did you speak to the manager?
This is what their website says...
Quote:
Extensions Extended Payment Plan A customer who has an outstanding payday transaction for 35 or more consecutive days may request an extended payment plan |
They are CFSA and they should follow the rules for Best Practice
They are CFSA and they should follow the rules for Best Practices.
Yup according to item #2 You must invoke the EPP by close of bus
Yup according to item #2 You must invoke the EPP by close of business on the last business day before the advance due date by returning to the office where you obtained the advance or by using whatever method you used to obtain the advance. To invoke the EPP, you must sign an amendment to your agreement reflecting the new payment schedule.
So, sounds like since you went in the 20th, you gave them enough time.
Personally, just to be a b*t.. I'd print the guidelines and hand them to them tomorrow, and tell them you want to envoke your EPP privilages.
I filed a formal grievance today with the CFSA. I can only imag
I filed a formal grievance today with the CFSA. I can only imagine when I go into the store how I will be treated.
My complaint has been resolved!!!!! I did prevail.
My complaint has been resolved!!!!! I did prevail.
Well as I thought the store manager was very cool towards me, he
Well as I thought the store manager was very cool towards me, he is normally very nice but the good news is I am on the plan and it starts 2/6 so I dont have to go in and pay on Jan 23. He treated me like I was a 2 year old reiterating how if I default on this new schedule my check will go right to the bank and blah blah blah. I wanted to tell him I have so much experience now with PDL's I could probably do your job better than you since I had to straighten your @ss out in regards to the rules of an EPP but I just smiled and thought to myself what an @**h***e. LOL
