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EAD group - are they allowed to arbitrarily debit my account?

Date: Tue, 02/03/2009 - 07:13

Submitted by anonymous
on Tue, 02/03/2009 - 07:13

Posts: 202330 Credits: [Donate]

Total Replies: 24


Due to an overhelming amount of payday loans, I defaulted on a $300 loan with MTE Financial (aka $10 Payday). I was contacted by EAD Group, who eventually acquired the debt. I made arrangements with EAD Group to pay back $510 via monthly payments. In any event, EAD stuck to the repayment plan for the first two months. When the third month rolled around, they took out three different amounts. They took out my scheduled payment, which I expected. Without advising me, they also debited my last two payments,which kind of threw me for a loop. More than that, the total amount they took out exceeded what they told me I owed by about $50. I contacted EAD and they told that they were allowed to arbitarily debit my account until the balance was paid in full, even if it did not adhere to the terms of my previously approved repayment schedule. The individual I talked to was very rude and I am sure he was lying to me. I cannot even get them to return my call now. Do I have any recourse? Any feedback would be appreciated. I'm kind of over the fact that they decided to pull the extra money from my account, but I don't like the manner in which they handled my account. I am sure they violated some statute or law. Thanks again.


for one thing MTE is illegal in every sense of the word.anything debited totaling 300.00 pays it off.there contract is worthless being illegal as they are.close that current account and open a new one.do not pay this bottomfeeder CA another dime.they will claim you owe indefinitely.i will try to find an address for this CA,but do not give them another penny.you have so overpaid this illegal pdl and collector.


lrhall41

Submitted by paulmergel on Tue, 02/03/2009 - 07:23

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i found three addresses from there website,but it gives no zip codes.i wonder why?here they are

EAD GROUP
7470 garners ferry road. columbia SC ph#803-695-9030

3937 sunset blvd. west columibia SC ph#803-791-6981

3209 johnston street.lafayette. LA ph#337-981-1112

the email is [email]eadgroup3@gmail.com[/email]

i still don't know why they won't give zip codes on there website,unless they are a bottomfeeder with something to hide.


lrhall41

Submitted by paulmergel on Tue, 02/03/2009 - 07:37

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i would file AG,and FTC complaints.this place and MTE robbed you.again,you owe 300.00 that's it there contract is worthless being illegal.file the complaints asap and don't pay EAD another penny.


lrhall41

Submitted by paulmergel on Tue, 02/03/2009 - 07:46

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I just had a similar dealing with this "Group". I verbally agreed to pay 10% of the debt I owed (which was also a pay day loan). I would pay the remainder of my debt in 1 week. The person on the phone from this Group suggested I do that. Like an idiot I gave them my bank info and they tried to clean my account out. My bank, seeing there was something wrong, stopped all transactions from EAD Group and called me immediately. My bank also issued a fraud report against them (I told them that EAD was only suppose to take out the 10% we agreed on). I called EAD and I got a very rude individual who said now I would owe 400% of my original debt if I did not allow them to continue to take out the money I owed. He even threatened to have a Sherriff come down and serve me formally if I did not pay. The individual would not give me any license info, no address, NOTHING! He said if I had an issue, I could speak with his attorney. I said "Fine give me your attorneys number and I will speak with him.", the individual started rambling on about the collection laws and how by giving him my bank info was an agreement to allow them to take out the money I owed, and even the "400% interest" (which I know was BS). I called and reported them to the FTC. It seems they have done this to many people and they are not following the laws of the Fair Collection Act. In the future, I will always get references and policies in writing before dealing with these collectors. It also seems, that because of the economy, these companies are popping up, buying debts, and then harassing the debtor???s with outrageous threats!


lrhall41

Submitted by on Wed, 02/11/2009 - 16:48

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I too have had the same thing happen to me. I was told in january that my account was paid in full and i see to day that there is $200 charged to my card that I had not discussed with anyone. I tried calling number and have been unsuccessful i always get an answering machine.


lrhall41

Submitted by on Tue, 02/17/2009 - 07:54

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I too have had a similar experience with this company. I defaulted on a pdl (MTE) and they sold the account to EAD. I made arrangements with them and kept them by paying the total balance. Now, several months later they are taking more money from my bank account. I spoke with them and they said that I owed compounded interest. Anyway, I am reporting them to every place I can think of. Has anyone done anything actually hired an atty to go after these crooks?


lrhall41

Submitted by on Sat, 02/21/2009 - 23:43

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I defaulted on a payday loan with MTE and got contacted at work by EAD group. I was told that I could split my total payment into 4 increments which I agreed to. Today I got on my bank website and I was deducted for the total amount. I called the company and was transferred to an extremely rude woman who read me off all of these "laws" as she put it. I am not sure what to do now, if I can do anything.


lrhall41

Submitted by on Thu, 02/26/2009 - 10:20

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since they took the entire amount then close your account open a new one,and demand a PIF from them.


lrhall41

Submitted by paulmergel on Thu, 02/26/2009 - 12:28

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I was trying to help a relative paid a loan that was acquire by EAD Group. I spoke to a man on the phone and he stated that if i would pay half the loan he would not have him arrestted. So I ok half the payment and they withdrew the whole amount. Now they are saying that I'm binded to the agreement cause i agree to pay half. I took action at my bank and i need know how to get my money back. It wasn't even my loan!!!!!!!!!!!!!!!


lrhall41

Submitted by on Sat, 03/14/2009 - 10:25

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He is an a%^&*$&. I have been conversing w/him & Ashley (audit dept.) for 6 days now. Today is Tuesday mar 17,2009 and I called him today to give him my acct# so that he could debit the "secure this agreement charge" of $20 from my bank account. He assured me 4x that he would fax me a copy of the verbal monetary payback agreement that we have been discussing for the past 6 days as soon as I gave him my debit card#. I called him directly on his number (which he gave me) 3x more times today after the debit was made to get him to fax me a copy of the agreement. The 1st call he tells me the fax will be coming soon(this call was at 10:30am). The 2nd call I made to him he stated that he was so busy so I asked him could Ashley just fax me a copy and guess what I 'accidently" got hung up on (this was at 12:20pm). The 3rd call (at 2:19pm) he answered himself and I ststed to him that I still have not received my copy of the payment arrangements, and his reply was "Oh, you haven't just hold on for me". I continued to hold for 5min (remember I am at work making these phone calls). So I had to hang up the phone, proceeeded to call right back and his secretary answered and stated that Mr Maston has gone home for the day. Is this company even authorized to collect a debt in Nevada when their office is based in W. Columbia, SC?


lrhall41

Submitted by on Tue, 03/17/2009 - 14:51

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I have had the same thing happen to me with EAD Group. When they called me it came across on my called ID as Mathews Law Firm. Please watch out for these people. I spoke with an Ashley and she told me that if I did not set something up it would go the Masteriate Courts. I told her the account that I have is being closed and I have no money in that acount so I could not give the a debit card number. She (Ashley) told me that if I gave her my old Debit card number they would just HOLD that and not do anything with it till I got my new card for my new account. Ashley stated many times in the conversation that as soon as I got my new number to contact them. I told her that It would be at least 2wks and she said let me check with my Supervisor, she put me on hold and came back 5mins later and stated that Josh said that would be okay. I gave them my old number believing they would not do anything till I called them but the next day I had $315.00 dollars taken from my account and it over drew the balance. I called that day and tried to speak with Ashely and she blame it on the accounting dept which was josh. He is very rude. He said they will not do anything and that is no how the company works in making arrangements with peeople and basically called me a lair. I told him that I want to listen the converstations that are recorded because they are in the wrong. I have a dispute with EAD thru my Bank and EFT trying to get the money back. I have also filed with FTC and BBB. Good Luck to all


lrhall41

Submitted by on Wed, 03/18/2009 - 10:36

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There are several lawsuits I found against them while doing a Google search. All I read are fairly recent and state FDCPA violations. If you Google the name, a couple will come up. I know you can read one in further detail at the Northern District of Illinois Courts that was filed on March 4th of this year...Corine Daniels vs The Ead Group.


lrhall41

Submitted by on Sun, 03/22/2009 - 16:24

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I just listened to a voicemail message left by a "Frank" with this jive-ass company. After finding this message string through internet searches, I am assured there is NO validity to EAD Group at all, whether I had an MTE loan or not - I am completely ignoring it. Sounds like a lot of needless drama and further waste of money would have been spared if you guys simply wouldn't have given them your bank information. I too am in the midst of recovering from being a multiple on-line payday loan and cash advcance "offender" and it has taken me a loooong to recover from that, but these follow up collection agencies and lawyers offices have no leg to stand on. It all goes back telling these type of companies "if you won't take non-electronic methods of payment and give me a valid remit to address I can send MONEY ORDERS to, I guess you don't want my money bad enough." Sad part is you're trying to do the right thing and subject to a scam......... yet again. Good luck all!!


lrhall41

Submitted by on Tue, 03/24/2009 - 05:01

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Just so you guys know these ppl will take ALL your money if you give them ANY INFORMATION!!! EAD will say you owe 510 and they will take out almost 800 or more... The ppl that work there are snakes. Jared and Ashley go by different names now because they are getting sued for threating ppl over the phones. They tell you they will send the police over to arrest you and all this other bs and they can't... its against the law.. if you want to know the laws for these people google FDCPA and read the information it pulls up.

READ THIS!!! It will help you when having to deal with these people... you can see what they do illegal and they say that they can do... but if you have this information you can get their butts in trouble... possibably shut down.. I hope this information helps you guys..


lrhall41

Submitted by on Thu, 03/26/2009 - 06:54

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They have never condoned the negatives that have been talked about in this article. Call them. They are in the process of cleaning up their "bad" apples. They have never supported these types of behavior & have stressed treat people the way you would want to be treated. Give them a chance to resolve your issues.


lrhall41

Submitted by eadgroup4 on Sat, 05/09/2009 - 22:08

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Unfortunately, it appears the company appears to be a victim of less than a hand full of employees that have undermined what the company is all about. I spoke with some gentleman in their office & he told me that it has been said numerous times that they tell their staff to treat people in the same manner that you would want to be treated. He said they are aggressively rooting out any employees that violate this policy. He cleared my concerns up within a couple of weeks or so after i provided him with proof of my overpayment. My overpayment was refunded to me & he sent me a letter to confirm i was paid in full. Call 803-791-0981 & ask for head of operations.


lrhall41

Submitted by eadgroup4 on Sat, 05/09/2009 - 22:18

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I was told that Jared & Ashley are no longer affiliated with the company on any level including any alias. My understanding is that the company does not allow alias's. I was told that if the employee(s) were doing what they were told to do, they wouldn't need to use an alias. He said that's why they don't allow alias'. I was also quite pleased with the final outcome of my situation & i too was provided a letter confirming payment in full.


lrhall41

Submitted by eadgroup4 on Sat, 05/09/2009 - 22:25

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This company is completely crazy and the manager Ken will hire employee, fire them and then not pay them the money that is owed I know because he has done it to me. If these people call your phone do not give them any money these people need to be taken down and they are doing illegal activity I can assure you.


lrhall41

Submitted by on Fri, 06/19/2009 - 14:28

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I'M LUCHANA SMITH AND ON 6/17 MRS. EVETT AT EAD GROUP TOOK $170 OUT OF MY MOM'S ACCOUNT WITHOUT CONSENT HER NAME IS MARY MACK. NOW THEY ALREADY HAD HER ACCT INFORMATION FROM THE END OF MAY WHERE SHE HAD CONSENT AT THAT TIME TO TAKE OUT WHAT SHE HAD CONSENT FOR. NOW SHE TOLD ME THAT THEY FIRED THE GIRL ASHLEY FOR DOING THINGS THAT WAS WRONG NOW LOOK AT HER SHE HAS PUT MY MOM IN A BIND WHERE SHE CAN'T PAY HER INSURANCE. I HAVE CONTACTED THE BBB TO COMPLAIN BECAUSE SOME DUDE NAME KEVIN THAT EVERYONE IS NOW SAYING DOESN'T WORKS THERE AS WELL AS HE TOLD ME ON FRI 6/19/09 THAT HE WAS EVETT SUPERVISOR AND THAT HE WAS GOING TO REVERSE ME MOM'S MONEY AND WHEN I CALLED THEM TO SEE ALL THEY'VE BEEN DOING IS PUTTING ME ON HOLD AND NOT COMING BACK TO THE PHONE I THINK THAT'S POOR BUSINESS SKILLS MAY GOD BLESS YALL


lrhall41

Submitted by on Tue, 06/23/2009 - 07:49

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