Should I call them?
Date: Thu, 02/26/2009 - 19:20
CTC is not a legal lender in California. I have overpaid them by $141.00 (even after allowing the 15% fee which is max in CA)
After several faxes and emails requesting they respond, I finally received the following email
"Thank you for your email. Your file has been reviewed and any issues pertaining to the repayment of outstanding loans are handled by the Payment Services Department. Please call toll free 1-888-740-2274 and a Payment Service Representative will be able to assist you further.
Their hours of operation are Monday to Thursday 8:00 am tp 8:00 pm CST and Friday 8:00 TO 7:00 PM CST They are closed on weekends.
Phone: 1-866-958-FAST (1-866-958-3278)
Fax: 1-866-809-4069
Email: 'customercare@cashtransfercenters.com'
On-line (chat): 'http://www.mycashtransfercenters.com'/chat.html
We are available 24 hours a day, 7 days a week, and one of our friendly customerservice staff will be happy to assist you.
Thank you for choosing CashTransferCenters.com and have a great day!
Sincerely Elizabeth Customer Care Associate"
Should I call them, or what should I do.
Thanks for your help, everyone in this forum is greatly appreciated.
Nah, that's just one of those automatic emails they send to ever
Nah, that's just one of those automatic emails they send to everyone, as long as you have protected yourself (sounds like you have), I wouldn't waste my time, they will probably just threaten you with some bogus claim and you don't need it.
reply
exactly right shazzers.they send those for the sole purpose of getting you to call so they can threaten.
Do as advised, they will just try to intimidate you to pay them.
Do as advised, they will just try to intimidate you to pay them. These companies know they are not licensed to lend so they have no other recourse except threats and intimidation.
i agree, calling them will only stress you out. they cannot do a
i agree, calling them will only stress you out. they cannot do anything and you have over-paid as it is!
Make sure if you have an HR department that the wage assignement
Make sure if you have an HR department that the wage assignement is also revoked in the letter and give a copy to your HR. Cash Transfer Centers is one that tries to do the wage assignment and you don't want to be surprised and get hit with it coming out of your check.
