Debt Settlement - Credit Solutions

1) Here are some threads regarding Capital One: -

Capital one settlement, anyone been successful?

Capital One - Anyone have success with them?

2) Ask your settlement company, Credit Solutions, to deal with the collection agencies. When the CAs call you tell them that you're going through debt settlement and ask them to deal with the settlement company, Credit Solutions.

i know it sounds silly but to comment on phoenixs post, my settlement company had a little script that you taped near your phone so that you could not forget what to say. and it said something like this once they stated who they were: Im sorry mr. XX but i connot discuss this account with you im going through xxcompanies settlement program and under my contract i am not at liberty to speak with you. YOu must contact companyx at xxx-xxxx" and hang up on them.

First party creditors depending on where you live don't have to abide by Credit Solutions' power of attorney however once it jumps third party collectors should. Every now and then you'll find a nasty one like Creditor's Exchange who violate every rule in the book. If this happens the only thing you can do is report them and hope something gets done. I would also log all your calls and keep it simple: don't answer the phone. With regards to Capital One settling, they do and are apt I'm sure to settle now but you probably don't have enough funds to do so right now.

I am the original poster I think it logged me as guest instead of my user name.. anyhow...

Enhanced Recoveryis calling us about 30 times a day and when you answer there is no one on the phone. it's very frustrating. i just want to talk to someone so I can tell them what we are doing and they are never on there.

Nco Financial has a recording to wait for the next available representative when they call and my husband sat on there for 5 minutes yesterday and then just hung up. It's frustrating.

i hate to break it down to ya, but its only gonna get worse. settlement is hard and you are going to get alot of stupid calls. But dont back down or get scared it will all work out. My favorite thing that was said to me on regular basis was "we dont work with settlement companies" they do, im proof.

Oh I know that we will be getting calls but it's just annoying that they can't be on the phone if they are going to call you. We had one of them say that they didn't work with settlement companies too and that's the one that we've already settled on!

they are all a bunch of liers that try to lie and scare you into what they want. I heard them being called bottom feeders and frankly that is what they are.

That was one of my biggest complaints they call you and say please hold for a important message a operator will be with you shortly! yea ok id just hang up. If they want thier money so bad why cant they actually be on the phone when they call you? Its stupid just get a good answering machine and dont talk to them unless you are good and ready

Exactly! If they want your money so bad then darn it be on the phone when we pick up.

I'm hoping to get all this taken care of in 2009 so by this time next year I won't have to be dealing with these people any longer.