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Please define initial contact

Date: Thu, 03/05/2009 - 19:00

Submitted by arb
on Thu, 03/05/2009 - 19:00

Posts: 147 Credits: [Donate]

Total Replies: 2


I had thought that once you get a phone call from a CA that would be initial contact. By that I mean the phone rings and even if you do not answer that would be the contact.

Based on another post I just saw initial contact if over the phone would be when you actually talk to the CA when they call.

So is initial contact (if done by phone) when a CA first calls you even if you do not answer or only if you answer the phone.

Thanks!