Debtconsolidationcare.com - the USA consumer forum

questions about some agencies calling

Date: Fri, 12/09/2005 - 13:08

Submitted by anonymous
on Fri, 12/09/2005 - 13:08

Posts: 202330 Credits: [Donate]

Total Replies: 4


There were several companies calling me all day everday, phone rang nonstop, so we changed our number and made it unlisted with caller ID block. Now these two companies I have never heard of..CAC and Account Solutions Group have somehow been able to find phone numbers for my husband's brother and father, and they are calling them daily. I finally returned the calls yesterday, and suprisingly when I called ASG they were able to get my phone number from their caller ID even though it comes up anonymous for anyone else. They must have special equipment. Anyway I offered a payment plan and they refused it and said they will just take my assets. I told him I have none, and he said "you are buying a house, we will take that". The other company CAC (don't know what that stands for) was extremely rude and intrusive. I called and got someone named Shannon (apparently I have her direct number) and told her I was in school and would be graduating in 4 months and can pay it off then, but for now I could make $40/month payments and I also asked her to send me something in writing first since I have never heard of them and was not aware they are handling my account. And her response was "we don't have to send you crap, you know you have the credit card, so you know you owe the debt. There is no excuse for your not paying, and school is a luxury so I suggest you quit right now and find a job tomorrow and stop making excuses for refusing to pay your debt." She kept rambling on screaming at me so I hung up on her finally. Anyone have any advice? We are considering bankruptcy now. Thanks, I know this was long.


Hi TMD

Oh no! Don't file for bankruptcy just because of these collection calls. They have violated the federal laws by harassing you and you should not make this suffering elongated for 10 years. Bankruptcy will hurt your credit adversely and you will be denied credit because of this filing.

There are stronger and legal ways to deal with such debt collectors who don't go by the fdcpa laws. Account solution group is one of the companies regularly violating the FDCPA laws. ???Larry??? does not have his calls monitored and so he helps the company in making illegal money. The company trains the reps to tell anything to the consumers. They mainly stress them to get money by any means.

Do not waste your valuable time by talking to them over the phone. Send a debt validation letter as you have the legal rights to know the details of your accounts. The federal laws allow you not to make any payments to them until your debt is accurately presented. If you just make a payment arrangement with them, you might be losing your hard earned money without any valid details about your accounts.

And yes, they have been very abusive to you and caused harassment on the phone. So, you need to file complaints against them at the state attorney general office as well as in the FTC and the BBB. Consult your attorney and file appropriate charges against them if they harass you again.

Don't feel low about what has happened. I can realize the pain you have gone through but you need to act strong rather than getting tensed.

Regards
Roxette


lrhall41

Submitted by roxette on Fri, 12/09/2005 - 13:47

( Posts: 4009 | Credits: )


Thanks for the reply, but we actually have around $34,000 in debt right now, not including our house. That is why we are considering bankruptcy, although we have really been struggling to decide. We have called debt consolidation companies and they either want way too much of a payment, or they tell us they can't help us. Right now, we can barely pay our basic bills. My parents have had to help out for the last few months so we quit paying on our credit cards, etc. Although things will change when I graduate in 4 months, that does not help us now. I did want to ask a question though, when I call CAC and ask for someone other than Shannon and who very verbally abusive, she refuses to give me anyone else and states she is a supervisor, which I know is a lie. But apparently I only have her direct number, and she will not provide me with any other info.So what can I do about that? The address she gives is a PO Box which I find to be a little odd. Secondly, can I ask creditors to contact me only by mail and to stops all phone calls to any number? Because they keep calling family members and my husband's POE. Thanks again.


lrhall41

Submitted by on Fri, 12/09/2005 - 14:26

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TMD

Federal laws allow recording of such illegal collection calls. Some states require permission from the other party. You can inform at the beginning of the conversation that the call is being recorded and you wish to take legal actions. Hopefully, they will come within the best of their behavior. Or, you can present the recording to your lawyer for further actions.

Talk to your lenders and know the latest standing of these accounts. If they are still with them, they will be able to work with you and arrange payments. But they won't be able to work if your accounts have already been sold to a third party collection agency. Talk to your lenders so that you can act accordingly.

The federal laws restrict third party collection calls if it is placed more than once. Send a cease and desist letter so that you can restrict them from calling you further. If they call after receiving your letter, you can take legal recourse.

Send all your letters through certified mail with return receipt requested. This way, you will be sure that the CA has received your letters on the dates specified and you will have enough reasons to defend yourself.

Regards
Roxette


lrhall41

Submitted by roxette on Fri, 12/09/2005 - 14:43

( Posts: 4009 | Credits: )


tmd, if you called a 1-800 # to get the company, that is how your # showed up. blocked or not, your phone # will always show up if you call a 1-800 #. no way of blocking that. through a skip-trace process, collection agencies are legally allowed to use your social security # to find old phone #s of your family, friends, old jobs etc. perfectly legal. i do not agree with the way they treated you at all. by law, they are required to send you ONE letter validating the debt to the last known address they have on file. however, if you never receive that letter, you will probably have a hard time getting another. they are only required to send you one letter. if you are that far in debt, you might want to just file for banko. it's really not as bad as most make it out to be at all. there are still plenty of credit card companies, loan companies and car dealerships who will gladly work with you!

also, sending letters, disputes, ceases, complaints, etc - probably won't get you far. especially if you owe a valid debt. i suggest you either file for banko or just try your best to work with those companies.


lrhall41

Submitted by CollectorMatt on Fri, 12/09/2005 - 16:18

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