Debtconsolidationcare.com - the USA consumer forum

what is a 'threat'?

Date: Tue, 12/13/2005 - 08:47

Submitted by CollectorMatt
on Tue, 12/13/2005 - 08:47

Posts: 95 Credits: [Donate]

Total Replies: 38


a lot of people seem to be confused as to what constitutes a 'threat.' maybe this will help -

threats:
i will ruin your credit
i will call you every single day
we are going to garnish your wages
we are going to sue you

not threats:
do you want your credit damaged because of this
i suggest you check your credit report tomorrow
do you want calls every day
do you want your wages garnished
do you want to go to court over this, and spend 1000's of dollars on attorney
i suggest you hire an attorney for this matter

basically, when a collector tells you they are going to take specific action, you *could* accept that as a threat. if they only mention negative action, but do not state they are going to follow through on it - that is not a threat. it might be considered a 'scare tactice' which is certainly allowed per the fdcpa laws. please note - i don't condone using scare tactics all the time.

i understand it is often difficult to receive collection calls, especially from collectors who aren't so nice. but please keep things in perspective. not everything a collector says is a threat, and not everything a collector says is harassing.


Under the not threats, you wrote, I suggest you hire a lawyer for this matter. This is why Ellis Crosby is in so much legal trouble and 1st Credit of America, United Legal Corporation you know the rest are getting into trouble. I don't agree with all your wordings under "not threats". Maybe if collection agencies would quit using scare tactics and try to be decent, they would get a whole lot farther.


lrhall41

Submitted by Not so Lucky on Tue, 12/13/2005 - 08:59

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merely suggesting someone hire a lawyer isn't a threat. why would it be? that statement alone means nothing unless you have something to be scared of when hearing it. although you may not agree with my wordings under 'not threats,' it's all true. NONE of those are threats. one can *assume* they are threats, but they are simply questions. maybe if debtors would understand how collections works, they wouldn't feel as if they're always being threatened and harassed.


lrhall41

Submitted by CollectorMatt on Tue, 12/13/2005 - 09:03

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I'm not scared of these tactics anymore, to me all a collector is trying to do is line there pockets. That is why I tape record all conversations, amazing how much back tracking a collector does when they find out they are being tape recorded. Even had one collection agency call me a liar, curse, threaten my kids and my husband job and that we never had anything stolen, then when proof was faxed and the sheriffs deputy listened to the recorded conversation, called and verified the information they gladly backed off and worked with us.


lrhall41

Submitted by Not so Lucky on Tue, 12/13/2005 - 09:12

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Hi Matt,

I also disagree with what you have posted under 'No threats'. Basically, while any conversation is taking place with the collector, he does not keep in mind what you have posted under it. He crosses the lines assuming that he is saying something legal. But when the recording is heard by any lawyer, it is considered as illegal and thereby actions are taken.

It's the tone that makes the situation worse. No fdcpa law allows shouting and scaring to death while the CA says 'do you want to get calls every day' or other 'do you..." that you mentioned. To you, it may sound that he is only specifying the action but has not taken yet. But, if you review the complete case file of Ellis Crosby, the threats were based on these motives and as result, they are undergoing legal actions. If it is allowed, why did companies with similar complaints face legal actions? Your comments will be appreciated. Thanks


lrhall41

Submitted by ben on Tue, 12/13/2005 - 10:37

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Ben is right, perception is the key.. that is why recording of calls is so important ( on either side) if a majority of the evidence says someone was threatend, a court will likely rule that way


lrhall41

Submitted by on Tue, 12/13/2005 - 10:45

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[quote=ben]It's the tone that makes the situation worse.[/quote]That is the point. Your way of pitching develops a scaring approach :evil: within you which could be cooperative :D otherwise.

The phrases that CollectorMatt has mentioned under ???not threats??? column could be considered as ???not threats??? if they are delivered with proper manner. Sorry to say, it never happens...


lrhall41

Submitted by stanley on Tue, 12/13/2005 - 10:56

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Here is what the US Code Collection:
Title 15 Chapter 41, Subchapter V,?? 1692d. Harassment or Abuse says:
Release date: 2005-08-01
A debt collector may not engage in any conduct the natural consequence of which is to harass, oppress, or abuse any person in connection with the collection of a debt. Without limiting the general application of the foregoing, the following conduct is a violation of this section:
(1) The use or threat of use of violence or other criminal means to harm the physical person, reputation, or property of any person.
(2) The use of obscene or profane language or language the natural consequence of which is to abuse the hearer or reader.
(3) The publication of a list of consumers who allegedly refuse to pay debts, except to a consumer reporting agency or to persons meeting the requirements of section 1681a (f) or 1681b (3) [1] of this title.
(4) The advertisement for sale of any debt to coerce payment of the debt.
(5) Causing a telephone to ring or engaging any person in telephone conversation repeatedly or continuously with intent to annoy, abuse, or harass any person at the called number.
(6) Except as provided in section 1692b of this title, the placement of telephone calls without meaningful disclosure of the caller's identity.


lrhall41

Submitted by on Wed, 12/14/2005 - 09:27

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Anything you say that you know you can not do, harassmeent is NOT defined in the fdcpa, it is anything a person deems harrassing, and you can not tell them you are going to garnish, you are not, only if they are in a garnishment state, and you have a judgment in hand can you say such a statement, calling each day is also threats, if that person says don't call and you do, (they need to fax or send it in writing) that is against the FDCPA A good collector does not need to say these things to collect, if they need to say these things they need to go back to training, it is people like that that give bad names to those who are good agents


lrhall41

Submitted by on Wed, 12/14/2005 - 09:49

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Quote:

I'm not scared of these tactics anymore, to me all a collector is trying to do is line there pockets. That is why I tape record all conversations, amazing how much back tracking a collector does when they find out they are being tape recorded. Even had one collection agency call me a liar, curse, threaten my kids and my husband job and that we never had anything stolen, then when proof was faxed and the sheriffs deputy listened to the recorded conversation, called and verified the information they gladly backed off and worked with us.


i sure hope you are getting PERMISSION from the other party before starting the conversation. otherwise you could be violating federal law and they could sue you.


lrhall41

Submitted by CollectorMatt on Wed, 12/14/2005 - 20:05

( Posts: 95 | Credits: )


Quote:

I also disagree with what you have posted under 'No threats'. Basically, while any conversation is taking place with the collector, he does not keep in mind what you have posted under it. He crosses the lines assuming that he is saying something legal. But when the recording is heard by any lawyer, it is considered as illegal and thereby actions are taken.

It's the tone that makes the situation worse. No fdcpa law allows shouting and scaring to death while the CA says 'do you want to get calls every day' or other 'do you..." that you mentioned. To you, it may sound that he is only specifying the action but has not taken yet. But, if you review the complete case file of Ellis Crosby, the threats were based on these motives and as result, they are undergoing legal actions. If it is allowed, why did companies with similar complaints face legal actions? Your comments will be appreciated. Thanks


yes, it is also about the way the phrases are said, but i you read what i've previously written, i explain that JUST THE WORDING alone isn't considered threatening. and i am completely correct in stating those phrases alone are not threats. it's the attitude that is put behind them which could turn them into threats.


lrhall41

Submitted by CollectorMatt on Wed, 12/14/2005 - 20:08

( Posts: 95 | Credits: )


Quote:

The phrases that CollectorMatt has mentioned under ???not threats??? column could be considered as ???not threats??? if they are delivered with proper manner. Sorry to say, it never happens...


actually, it does happen and i don't care for your assumptions. in fact, i repeat those very phrases every single day... several times a day. what doesn't make them threats is the tone of my voice.


lrhall41

Submitted by CollectorMatt on Wed, 12/14/2005 - 20:10

( Posts: 95 | Credits: )


[quote]Here is what the US Code Collection:
Title 15 Chapter 41, Subchapter V,?? 1692d. Harassment or Abuse says:
Release date: 2005-08-01
A debt collector may not engage in any conduct the natural consequence of which is to harass, oppress, or abuse any person in connection with the collection of a debt. Without limiting the general application of the foregoing, the following conduct is a violation of this section:
(1) The use or threat of use of violence or other criminal means to harm the physical person, reputation, or property of any person.
(2) The use of obscene or profane language or language the natural consequence of which is to abuse the hearer or reader.
(3) The publication of a list of consumers who allegedly refuse to pay debts, except to a consumer reporting agency or to persons meeting the requirements of section 1681a (f) or 1681b (3) [1] of this title.
(4) The advertisement for sale of any debt to coerce payment of the debt.
(5) Causing a telephone to ring or engaging any person in telephone conversation repeatedly or continuously with intent to annoy, abuse, or harass any person at the called number.
(6) Except as provided in section 1692b of this title, the placement of telephone calls without meaningful disclosure of the caller's identity.[/quote]

sorry, but i don't see where is states that i can't use any of the phrases on my list. please specify???????


lrhall41

Submitted by CollectorMatt on Wed, 12/14/2005 - 20:11

( Posts: 95 | Credits: )


Quote:

Anything you say that you know you can not do, harassmeent is NOT defined in the fdcpa, it is anything a person deems harrassing, and you can not tell them you are going to garnish, you are not, only if they are in a garnishment state, and you have a judgment in hand can you say such a statement,


however, asking if they want their wages garnished isn't against fdcpa law.

Quote:
calling each day is also threats,


actually it's not. in most states you can call every single day!!

Quote:
if that person says don't call and you do, (they need to fax or send it in writing) that is against the FDCPA


a lot of agencies will also accept a verbal cease.

Quote:
A good collector does not need to say these things to collect, if they need to say these things they need to go back to training, it is people like that that give bad names to those who are good agents


no. a good collector will use any legal, ethical tactic to collect money.


lrhall41

Submitted by CollectorMatt on Wed, 12/14/2005 - 20:14

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In the state I live in all I have to do is state that the conversation is being recorded and if you continue talking, you are giving your permission. If they continue talking they are giving their permission. You can not threaten to have children taken away for not paying a debt. I have had collection agencies ring the phone off the wall, calling 7 times a day after they talk to someone, and our attorney stated that is ILLEGAL!!! Once they talk to someone they can not call back the same day. I have been cursed at, called a liar, told to get off my ass and get a job. Now tell me that is not illegal comments. I'll tell you how low collection agencies will go, United Legal called our mortgage company after pulling a credit report without our permission, to ask if we had equity in our home and luckily the mortgage company refused the information. That is illegal! Yes, I do admit there are very few that go by the book, but there are alot of agencies that break the rules and do eventually get caught. We had our court hearing with Encore yesterday about their many, many fdcpa violations and guess what, they didn't even show up. Why you ask, because they knew they were caught and in the wrong.


lrhall41

Submitted by Not so Lucky on Thu, 12/15/2005 - 05:59

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I was wondering what you were using to base your list on, since I didn't see it in the actual code. Is your list just your personal opinion or interpertation of the code? or is this actual language listed somewhere?
Also, why do you use the Freddie character is your picture and the notation "You can run, but you can't hide"? Do you assume that all debtors are deadbeats and that you are doing some great service hunting them down? I like many people made some bad choices and am trying to deal with the creditors, but want to be treated in a respectful manner. I have a job, work hard, have a family, and am a respectable person, so I don't believe that I need to be talked to disrespectfully. I have paid according to every arrangment I have made, but I do understand how someone chould make unrealistic payment promises when pressured by a collector. Try to remember that debtor are not all bums trying to get out of paying their bills when you make your calls.


lrhall41

Submitted by on Thu, 12/15/2005 - 07:07

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Matt, this section:A debt collector may not engage in any conduct the natural consequence of which is to harass, oppress, or abuse any person in connection with the collection of a debt. Without limiting the general application of the foregoing, the following conduct is a violation of this section:


lrhall41

Submitted by on Thu, 12/15/2005 - 09:40

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to follow my last post, this general clause is where most of the successful litigation comes from.. as a verdict depends on which side has the most evidence to prove their point. Hence the reason why recording, and written records are so very valuable. Perception of intent is usually far easier to prove for the "victim", especially in front of a jury.


lrhall41

Submitted by on Thu, 12/15/2005 - 10:47

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Quote:

In the state I live in all I have to do is state that the conversation is being recorded and if you continue talking, you are giving your permission. If they continue talking they are giving their permission.


This begs another question. Often times CA's or even other businesses will advise you a call is being recorded "for training and Quality Purposes" ( i have issues here as well, but we can talk about those later). Many don't say a word about recording, they simply have the "beep" in the background which is considered notification. Many people don't realize that is notification the call is being recorded.

My question is if you live in a state where only one side (the collector) has to give permission for the call to be recorded, can the other party cancel that out by stating they do NOT give permission to record??

As a general rule, (though I dont know if it does any good or not) I begin all recorded calls by stating they do not have my permission to record the call.


lrhall41

Submitted by LCW on Thu, 12/15/2005 - 11:13

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Clay,

Quote:

My question is if you live in a state where only one side (the collector) has to give permission for the call to be recorded, can the other party cancel that out by stating they do NOT give permission to record??


Yes, the permission should be taken from both the parties. Both the collector as well as the consumer has to mutually agree for the calls being recorded.

The following 35 states allow secretly recording the phone calls:

Alabama, Alaska, Arizona, Arkansas, Colorado, District of Columbia, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, West Virginia, Wisconsin and Wyoming.

In rest of the 15 states, you require permission before recording. If you tell the collector and vice-versa, that the call is going to be recorded and he/she keeps talking, permission is granted.


lrhall41

Submitted by roxette on Thu, 12/15/2005 - 13:24

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My specific questions is Illinois Law requires consent of only one party (obviously in this case the CA), but If I state (and obviously its recorded) that I Do not give permission, does that then nullify their consent?? Obviously they can still record and I have no way to know if they did or not, however If I state they do not have my consent, does that make their recording inadmissible by law?


lrhall41

Submitted by LCW on Thu, 12/15/2005 - 14:02

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If you say that you do not give your consent to the recording, and on the other hand, continue with what you have to say, by law you have actually given the permission to the recording.

You will have to assume that the collector is secretly trying to record your call. He does not even require your permission for doing so.


lrhall41

Submitted by roxette on Thu, 12/15/2005 - 14:08

( Posts: 4009 | Credits: )


Quote:

I was wondering what you were using to base your list on, since I didn't see it in the actual code. Is your list just your personal opinion or interpertation of the code? or is this actual language listed somewhere?
Also, why do you use the Freddie character is your picture and the notation "You can run, but you can't hide"? Do you assume that all debtors are deadbeats and that you are doing some great service hunting them down? I like many people made some bad choices and am trying to deal with the creditors, but want to be treated in a respectful manner. I have a job, work hard, have a family, and am a respectable person, so I don't believe that I need to be talked to disrespectfully. I have paid according to every arrangment I have made, but I do understand how someone chould make unrealistic payment promises when pressured by a collector. Try to remember that debtor are not all bums trying to get out of paying their bills when you make your calls.


if this is true, then you have nothing to worry about.


lrhall41

Submitted by CollectorMatt on Sun, 12/18/2005 - 16:28

( Posts: 95 | Credits: )


Quote:

Matt, this section:A debt collector may not engage in any conduct the natural consequence of which is to harass, oppress, or abuse any person in connection with the collection of a debt. Without limiting the general application of the foregoing, the following conduct is a violation of this section:


is it abussive to simply ask someone if their credit is important to them? no. it is abussive to simply ask someone if they want calls every day? no. however, LIKE I SAID BEFORE, if you start yelling it, then it does become abussive. HOWEVER, it is almost impossible to prove the 3 elements, which must be proved in court:

intent, extent and frequency. you must prove the collector intended to harass you, you must prove the collector harassed you to a great and damaging extenct and you must prove the collector harassed you on a frequent basis. and yes, the fdcpa does mention these three elements. chew on that for a while. :twisted:


lrhall41

Submitted by CollectorMatt on Sun, 12/18/2005 - 16:31

( Posts: 95 | Credits: )


Quote:

My specific questions is Illinois Law requires consent of only one party (obviously in this case the CA), but If I state (and obviously its recorded) that I Do not give permission, does that then nullify their consent?? Obviously they can still record and I have no way to know if they did or not, however If I state they do not have my consent, does that make their recording inadmissible by law?


if you request they do not record your call, then you must hang up. and do so right away. if you say you don't want to be recorded and you stay on the line, you're sol.


lrhall41

Submitted by CollectorMatt on Sun, 12/18/2005 - 16:35

( Posts: 95 | Credits: )


Quote:

If you say that you do not give your consent to the recording, and on the other hand, continue with what you have to say, by law you have actually given the permission to the recording.

You will have to assume that the collector is secretly trying to record your call. He does not even require your permission for doing so.


you have given a lot of great, and correct information in regards to this topic, roxette. i am proud of you.


lrhall41

Submitted by CollectorMatt on Sun, 12/18/2005 - 16:37

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Haha, CollectorMatt, they are talking about your picture of Alice Cooper...I think they think it is Nightmare on Elm Street Freddie:).

Who do I contact to find out if I have to let someone know they are being recorded..I live in Texas, and I think we have to state it, but then someone else told me that as long as one party member (that would be me) knows the call is being recorded, then it is ok to do so..that didn't sound right.


lrhall41

Submitted by on Thu, 12/22/2005 - 14:50

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TMD

Secretly recording debt collection phone calls is legal in Texas. You don't have to inform the other party that you are recording it.

Once you get sufficient proof of the violation of the law, you can consult an attorney and file legal charges on the company for using unfair and illegal debt collection methods.

Out of the 50 states in US, 35 states and the District of Columbia allows recording the phone calls without taking permission from the other party. These states are:

Alabama, Alaska, Arizona, Arkansas, Colorado, District of Columbia, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, West Virginia, Wisconsin and Wyoming.

State laws of the remaining 15 states require permission of the other party before you record the call. If you are talking to the collector and mention that the call is being recorded, if he continues to talk, the permission is considered granted.


lrhall41

Submitted by roxette on Thu, 12/22/2005 - 15:24

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