ripped off by jackson crowder law firm

Do a search of the forum....there are some other choice opinions.

If the court says they overcharged you, try to get it in writing. Then file against them in small claims court. You should have their banking information on the back of your cancelled checks. Will make garnishing their bank account all the easier.

I represent the estate of a client that had some dealings with this firm. I am trying to get more information on them. What can you tell me? My email address is email deleted per forum rules---mobile

well i paid 2k upfront, then they asked for the filing fees, at this point i had already retained them so i just complied, when i went to court they told me they took too much and my case could'nt be filed then. not only that it went through the hands of 3 different attornys, the 1 that went to court with me had no idea what all that $ went too, anyways the court had to motion something in regards to that, but im not sure what that means for me. they are a firm based in FL that sent me letters for a fresh start program...seemed reputible, but after court i dont believe that they are.

right now we are feeling that we are being ripped off by this firm. They took 2K from us in Nov to Modify our home loan and we can not get a straight answer from anyone.

I also paid 2k up front and to date no results. I spoke with someone who informed me to contact the Attorney general and place a complaint against them. I still waiting for the outcome of my case.

I paid $1000 up front and canceled my contract with them. They said they mailed me a refund a month ago, of course I never received it. I contacted the Florida Bar, 651 E Jefferson St., Tallahassee, FL 32301-2546. I am still trying to deal with this. Hopefully this info can help someone. :(

I had dealings with thi9s company and there is nothing but gracious and did a great job for me. They are demanding, when it comes to getting the documents in that they need. what allot of consumers do is delay the process by not having all the information together when they need it and then blame the attornies. You have to qualify for a loan mod, you are NEVER gauranteed. No one, no firm can make promises to do a loan mod unless you qualify. do your homework people!!!

whatever.this place is a scam.you got lucky,but don't talk down to anyone.furthermore i wouldn't recommend them to my worst enemy.

I too have been ripped off. They were to help me with a foreclosure and I paid them 2K upfront. Tried to send them information regarding mortgage but the email address now comes up unknown.

This law firm sucks. I also started the New Start program with them in Nov. and paid 2k up front. I cannot get them to call me back when Ileave messages. They do not update you on the dealings with your mortgage company.They have even made decision without consulting with me.
I hope future clients see these complaints before they hink about using them..

I allso was ripped off 2k, i fired them and worked with a very good company out of fl. americas home and trust. they saved my home, and there fees are very resanable

If any mortgage modification outfit wants money up front, you'll never see that money again and pretty soon you'll never see your house again.

RUN AWAY

GIVE THEM NO MONEY

and immediately complain to your state attorney general and the FTC. And if they're a lawyer or law firm or claiming to be one, complain to their state bar.

Advance payment for so called mortgage modification is all the red flag you need.

I started with this company in January and have never had anything done with my mortgage. No one will ever return my phone calls! Then when I did get a hold of this Dino to tell him its been 6months and nothing and that I want a refund he tells me it will take 7-10 days. Its now been about 3 weeks and still nothing, he says the review board is still reviewing it. Can someone help!

If you read the bottom of the contract your not not going to get your money back it says non-refundable retainer I was suckered too.They still have my money and still waiting for results,its been 7 months and I feel like im going to lose the family home because of these people.I have contacted the lender and they are willing to work with but they all the information this so called law firm allready has.I just hope its not to late.

Dino that I talked to said that getting my money back needs to go to the review board first to get an answer. This has been since memorial day week and I've got no answer yet. He says its still in with the review board! I am so fraustrated

I inquired about a letter I received from them, gave them my information and NEVER signed forms/documents and before I knew it, they were processing ACH Debits from my account!!! I am waiting on my bank to open to see what I need to do about this. Has anyone else had this happen??

i was going to file for bankruptcy through jackson-crowder. i paid $2000 up front. i was able to better my situation without having to file bakruptcy, and jackson crowder tried to keep the whole $2000. i told them that i would spend another $2000 taking them to court if i had to, but i would make sure they didn't keep it. when threatened about suing them, they refunded only $800 of the $2000. GOOD LUCK... if there is a way to get the rest of my money back i sure would like to know.

ok, new news to everyone who is involeved with this firm. the attorny general has stepped in and has been keeping more than just a close eye on them. they are trying to get some or maybe all some $ back. were i am in ny, the local attorny had everything involving his cases taken by the court, so they no longer have a representative here, as he will no longer deal with this firm...they give you the run around and are NOT lawyers in your state, so they do not know local rules. so thier advise is not correct!!!!

28870 US Hwy 19 N Ste. 204 and 206
Clearwater, FL 33761

in the Hodusa Tower Bldg

Contact the Fl State Attorney General as well as the State Attorney General in your state. This company is a scam and do not care about saving your home!!! About 30% of the clients actually receive modifications and of those most of the plans are second rate because the company cares more about closing cases than getting good plans for their clients. If you are thinking of working with this company RUN FOR YOUR LIFE and request a refund. Do a charge back because they will more than likely never refund you. You can secure a modification yourself. Contact your mortgage company and ask for the making home affordable paperwork. If you need more help I am here. Sorry to those of you who have been through this.

I am working with what I thought was New Horizon Law Center but the fax header has Jackson Crowder on it, which obviously raised an eyebrow. We have already given 1k to these people, we have all our paper work together, but I am very leary that we are not only going to lose the other 1k but our home as well...

After consulting with these people, I wish I had a physical address on them. I would take vaction and go see them. Unfortunately, they will not give you a direct answer when asking for a physical address. I also requested a refund 4 months ago and to date no response, in addition to my lender assessing over 8k of fees to my original mortgage. I'm pretty much back at the beginning with purchasing my home. All of the addtional payments at the tune of 100.00 monthly are gone after five years

When they send you a fax the address to the company is on it.
28870 US Highway 19
Clearwater, FLORIDA

You can do your own loan modification. Don't go to an outside company for help. When you give your lender your financial information tell them that you need time to write it down. Then make sure you take 2 pay stubs do the average of your income make sure your bills stay positive. IF you are negative every month they will say you can't afford your home. do not think that negative is good, negative income is bad. Keep at least $200 positive a month. If you make to many car payments, boat payments, or you have have a expensive pocket. YOU need to stop! your lender will not accept your excuse for luxury items and or having to spend money on camps for you kids or high price clothes for them or yourself. TAKE CONTROL OF YOUR INCOME. and your lender will approve you.

They are not a law firm. There is no lawyer in the office, its a processing center, and they have the telemarketers in another room telling you about the fresh new start program that you may qualify for. HELLO.. if it is not your lender saying you QUALIFY FOR THIS PROGRAM. you DON'T qualify for anything, all they do is take you money $2000 which you should of taken that money and paid your mortgage. DON'T LISTEN TO THEM WHEN THEY SAY DON'T MAKE ANY MORTGAGE PAYMENTS. you NEED to pay your mortgage payments or you will go in to foreclosure. OMG.. people really.. don't you get it.. if it is not your bank... they can't really help you they do nothing to get your a deal. they say in your CONTRACT no GRANTEE so why do you complain when you don't get what you want.

I feel the same way they took 2000.00 and this was since june

must be an employee for jackson crowder

Jackson Crowder Law Firm AKA Bruce Meltzer and Associates
28870 US Highway 19 North Suite 204 (sales) & 206 (fake paralegals)
Clearwater, FL

The company was once owned by Scientologist Funder Rick Bishop, then Scientologist funder Brent McDaniel, then CA Attorney Doug Crowder, but is now owned by Bruce Meltzer (he is not even on the Florida Bar Association).

The fake firm is run by President Tyna Caldwell (Personal Cell #: **********) and VP Chris Dillon (Personal Cell #: **********).

The Sales office is run by John Phillips and Brian Wellington.

The office # is **********.

They will ROB you, LIE to you and keep your money! Contact the Florida Attorney General AND your home state's Attorney General NOW!!!

[samebox="Vikas"]Personal numbers removed as per policy posted at http://www.ourcommunitypower.com/vikas/how-to-respond-to-information-posted-about-you-or-your-company-on-ourcommunitypowercom-forums/[/samebox]

I also paid 2k and i did not get any phone calls from them. I alway called them and still did not get any results.

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Ok, Whomever's posting these negative and out right lies about Jackson Crowder are just evil ex-employees who could not do their job. Ex-owners, whom almost wrecked the company, or clients, whom thought by lying to the firm, hiding debts and not returning phone calls, are just angry they did not get a free ride.

If you HAVE a mortgage, you OWE the money!! PERIOD! This firm, with all the correct information and honest answers about a clients situation, will work their ass-off to assist in saving your home. I have seen first hand, people get loan mods to go on to save not only their home, but hundreds of dollars a month, up to $900.00 in some instances.

It is said, in the first conversation with the paralegals, you cannot go on shopping sprees and spend all the money you are not paying your mortgage company. You are to hold this money to then be able to place a "good faith" repayment followed by some smaller payments to prove your worthyness for the actual loan mod. When the paralegals call the clients 2 to 3 months later and tell them they can get a 5% reduction on their mortgage loan, the clients then tell the paralegal they do not have the funds available because they blew the money and now blame the very people who worked months negoiating a program with the lender.

As for the $2000.00. That is called a retainer, just like every single attorney worth their salt request for the services they supply. They are real people doing your loan modification and deserve compensation, just like every American worker, don't you think???. All This is?? typical company bashing. When a growing company weeds out the bad seeds, the bad seeds, instead of seeking new employment, sit at home and bash their former employer. Take a look at the biggest companys in the world! Google them, like you did this time. Pepsi, Coke, GM, they all have their nay sayers. This law firm will grow and always give their clients the utmost respect, understanding and the service they need during the most trying times of their lives.

Oh, and one more thing! just to put the icing on the cake.... It is widely known that other law firms try to emulate our customer service record and applaud this firms ethical practices.

So there you have it. The truth finally told. No Sciencetology, no witchcraft, no boggie men.

Jackson Crowder, Crowder Law Group, WDR (washington Data Resource) so on and so on...


The company has changed names 6 times, they had FBI agents come in the office. Inform Tyna Caldwell and Chris Dillon their employees were committing felons. The company has the wrong name on their license on the wall of the door. So when you call rather then here a law office name. You will get Legal Support Services.

The negative post that you read about the so call "firm" are not lies but the truth. Some Employees ran for the lives rather be evolved in the mess. The paralegal's not one person in that office is a certified paralegal. They just higher their employees from craigslist, with customer service experience.

Its a shame that the way things are going today with the economy. This company would continue to lie to potential customers. They were saying to their clients that the money you pay $2000.00 would be going towards your mortgage. when the feds came in, the manager in the telemarketing room swiped all there scripts.

To make sure no evidence was found. They had all the telemarketers go home for about 3 days till the cost was clear for them to return. They will continue to post how great they are but in fact, there own employees crap themselves everyday. Wondering if today is their day to get fired for not doing a great job in lying.

Did you know that when you enroll, they need all the money paid up first before they can move forward with your loan modification? If, and employee gets the loan modification done before the payments are done. The employee will not be spoken to but yelled in front of everyone. Because now the customer does not have to continue paying. If you don't make enough money they wont tell you that you don't qualify they will say yes you do. (IF YOU ARE NOT WORKING ARE RECEIVING UNEMPLOYEMENT, YOU CAN AND WILL BE REJECTED BY YOUR BANK) only because unemployment is not permanent income.

I dare you to call your so called paralegal's ask to speak to your attorney. Do you know your attorneys name, I hope so. Ask to speak to them now, not later, ask not to be transferred to a voice mail. Ask the attorney what has been done for YOU so far. You do know that the attorney gets paid $100.00 for every case they accept, and telemarketer get paid $50.00 for every sale they make. Attorneys are only selling the use of their names. Then if you want to do a bankruptcy the attorney then will actually work with you. Now he has to either help you keep your home or clear your bad debt.

Chris sits at his desk downloading music from illegal websites. Tyna will have her 17 year old daughter working in the office contacting banks. Serious.. you know the saying right? you get what you pay for.. its best you call your bank or a local attorney in your area and speak to them about helping you. if you can not see your attorney in person about your loan modification I say run.. run for dear life...
its all about the $$$$

Anyone that has been ripped off by Jackson Crowder that needs information on the company... please feel free to email me at deleted
I can give you names, dates, phone numbers, management's personal addresses, full client lists... ANYTHING you need to get your hard earned money back!!!

sorry erica no posting personal info per TOS rules...paulmergel

Here's the truth about the situation:

The mitigation services that Jackson, Crowder & Associates (AKA Legal Support Services) provides are 100% legal. The moral implications do NOT matter. They can and will be operating for a long time. I understand some of you feel that you have been ripped off, but it is not true. Here's why:

You paid $2000 to a company to ATTEMPT to mitigate a mutually beneficial payment plan with your bank. And that's it. You hired them to TRY to work it out. Success is NOT guaranteed and, if you enrolled, you signed a contract that says as much.

1. Did they make the program sound sweeter during the initial call? YES, it's called a sales pitch. They have a trained group of salespeople selling you hopes and dreams. It's just like a car salesman telling you the car was owned by a little old lady who only used it to get to church on Sundays. Would you believe that?

2. Could you personally negotiate with your lender for free? YES, but most of you have been ducking calls from your lender because you are embarrassed to have not paid them for so long. Most of you are glad to simply pay someone else to deal with the problem for the privelege of not doing it yourself! Pick up a phone and keep your money!

Think about it like this. You owe your Mortgage Company $3000 in arrearage, but instead of paying them, you hire another company for $2000 to try and help. If the Mortgage Company refuses to make a deal or payment plan, you could go into foreclosure. Wouldn't it have been easier to just pay the Mortgage Company $2000 and work out the rest of the $1000 balance?

So, anyone that wants to say they were ripped off is wrong. The company is doing legal BUSINESS. And that's what it's all about is BUSINESS. The company is not stupid, they are not going to do bad business if they know they're going to get caught.

As for me, I was recently fired from the company after having worked there for 3 years. I spent a year doing Quality Control/Refunds and 2 years being Customer Service Supervisor. As Supervisor, I worked with some great people! There are some very good customer service reps there and they work hard. They are completely overloaded with work, but they do bust their butts to try and get a payment plan for their clients.

I recently stepped down as Supervisor since the company was going through a tough time between switching owners, the Federal Agents coming in and shutting down sales for 2 weeks due to licensing issues and my own personal issues (Car died/Scooter broke down/looking for a place to live)were weighing me down.

I knew that by stepping down, they would eventually give me the boot. I would never have quit. I was holding out for unemployment. And when they fired me and said it was due to the company downsizing, I was granted my unemployment compensation. Which is all I really wanted from them. . .

So, there is no love lost between the company and I. However, when it degenerates to this level where ex-employees, ex-owners and current employees are backbiting and giving out each other's personal information on random websites, I have to speak my piece to make you all understand that Legal Support Services is operating within the boundaries of the law and is doing no wrong. For some of you, that may be a bitter pill to swallow, so if that stinks going down, I'm truly sorry.

But, if you have any questions about the company, the morality of it's business practices or anything else, post it here! From now on, I will be checking this site to see what's been going on.

truly,
D.D.

News flash: Jackson-Crowder is out of business. November 17th, 2009. The doors are shut- payroll checks are bouncing, and the FTC has control of all their bank accounts. Good luck on getting your scooter to run, Dino.

I hope you all are very proud of yourselves for trashing a company who employs great people with caring hearts who work hard and now faced with loss of their jobs - all of them - show equal or more concern for those people who are going to lose their homes because they are not going to be able to help them. Because ignorant people posting things when they don't even know the inside of the business. Sorry if you lost your money - but just because you can't make a proper decision for yourself and then want to b!tch about it - you have cost people their paychecks and more.

Tuesday, November 17, 2009Last Update: 7:25 AM PT FTC Says Law Group Helped in Debt Scam
By MELISSA NORDBECK
ShareThis
TAMPA (CN) - Mortgage and "foreclosure relief" companies backed by a law firm took thousands of dollars from customers who ended up in worse shape than they started, the FTC says. It sued the Crowder Law Group dba Legal Support Services, 11 individuals, and Washington Data Resources, and Optimum Business Solutions dba Attorney Finance Services.
The Federal Trade Commission says the defendants steered their victims away from free programs offered by lenders and suckered them into spending thousands of dollars on programs with cheerful names such as "Fresh Start Program" or "Hope4Homeowners."
In its federal complaint, the FTC says the defendants marketed their junk services as federal programs that help refinance mortgages or restructure loans. The defendants contact victims by sending postcards that tell them they are "pre-qualified," and when they hook a customer, they charge a $2,000 "loan modification fee," and send an agreement between the consumer and an attorney, according to the complaint.
As is often the case with such scams, the agreement tells the victim to have "no client contact with lender," and tells the sucker to refer all calls to the attorney. But the customers find that they cannot reach anyone who can tell them the status of their "loan modification," the FTC says.
The agency says Washington Data Resources and Optimum Business Solutions contracted with attorneys in several states to place calls to consumers to explain the process. Other than the telephone call, the attorneys have little if any involvement with the consumers and are paid for each consumer they agree to accept as a client, the FTC says. The defendants repeatedly fail to obtain the promised loan modifications.
The FTC seeks rescission of contracts, restitution and injunctions.
Washington Data Resources is a Florida corporation; Optimum Business Solutions is a Nevada LLC dba Attorney Finance Services; Crowder Law Group fka Jackson, Crowder & Associates dba Legal Support Services is a Florida corporation. Also sued, and their affiliations, are Richard A. Bishop (Optimum), Brent McDaniel (Washington Data), Tyna Caldwell (Crowder Law Group), Douglas A. Crowder (Crowder Law Group), Bruce Meltzer (Crowder Law Group), and Kathleen Lewis (Optimum).

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Is this any different than receiving 5 phone calls a day from a company that guarantees to reduce your debt or consolidate your bills? No. The biggest difference is that the customer calls themselves. They are aware they are calling an attorney and that there will be fees. If they don't know this, I would like the name of thier attorney. I don't know of any company no matter what it is, that will provide any kind of service for free. Do You?

The employees of this firm are honest, ethical and work hard to help people save their homes. You can't believe everything you hear from the FTC. But the FTC can steal money out of honest people's pockets - and apparently to you, that's ok.

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All you do is lie, and lie and lie about how honest you were with your employees. Bull they hired ghetto people and people with records. LOL omg, seriously they lied so much they don't even know they are lying now. The place was a joke, they demanded money up front, they made people starve because they did not want to reduce clients fees. Sales noted files who the hell is telling these people they can change there fees. you guys are screwed they got you admitted they got you.. and you want to continue the lies... they have access to all your files they will see what does not add up. some employees tried to do the right thing by the customer but you would get yelled at if you did.. it was all about how much money they can get. they never cared if someone lost their home, they would say oh well.. when a customer wanted to complain tyna and chris would not take calls... they would go on there many smoke breaks leave early, go for long lunch. people had to sign in and out to use the bath room.. lol people please... you got burned admit it.. they froze your money.. lol

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If they got shut down from the FTC yes i am proud. its about time these types of companies get shut down. It is sad that people are loosing thier jobs, but isnt it sad that they stole from others? common sense tells you which is the lesser of the two evils, and my guess is the employees knew they were stealing from people so shame on them.

sorry you lost your job, but like a few posts up stated you will be able to collect till you can find another job hopefully one that doesnt steal from others.

LOL... Yes, I am enjoying my unemployment! But I am enjoying recent events way more.

Well, Tyna, I tried to tell you that morning... EVERY person you ever trusted has stabbed you in the back. And the people you always should have trusted were the loyal ones to the end.

Who knew you would screw things up so badly? When Rick was running things, they never got this bad for anyone. He was smart... until Optimum. It's hilarious that you thought you could run a company! Well, in a way you did run the company... into the ground! LOL

Enjoy looking over both shoulders until sentencing!

As another former employee, I'm having fun trying to guess who all is posting on this board. Hi everybody!

Personally, I think it's about time this company got shut down. Although I'm not 100% sure what JCL was doing illegally, there is no question in my mind that the way they operated was unethical. It's called preying on the weak. Management was ridiculous and totally unconcerned with client welfare. The thing is, the job market is so horrible in the Tampa area, that many of us honest folks had no other choice than to work there to keep our heads above the water financially. I know I was jumping for flippin' joy when I was able to leave, because it killed me to keep side-stepping client concerns and doing almost nothing to help them.

It's sad that there are still probably hundreds of companies like this seeking to profit from the desperation of others, but like D said -- It's business! It's capitalism! We're not socialists (...yet), so it's dog eat dog out there and crud like this will happen again. I just hope the people wrapped up in this mess (both clients AND management) learned something from the whole ordeal.

IF you click on the links it will open all the PDF filings in court. Against the honest hard working jackson crowder. wow.. if the FTC was lying would this have been posted...nahhh

http://www.ftc.gov/os/caselist/0923173/index.shtm check it out its a "real gov web site".

I ove it! I just emailed the FTC and told them I will tell them EVERYTHING that this company has done over the last few years. They emailed me back quickly and we set up a meeting in Tampa. I am so glad I printed out full client lists weekly and kept them all these years. I also have all my materials and memos from "management" instruction us on how to deceive our clients. Also tips for more effective results when refusing a refund... oh, the list goes on and on...

Remember when the Customs agents came in and all of a sudden, Chris Dillon started loading boxes of files into a truck to dispose of. You can't hide it, Chris! You hid Brandi's ugly face while you were with Laura, but you cannot hide the truth!! LMAO. He's lucky to escape prosecution... Chris, please clean your ears and brush your teeth before you go job hunting.

I will let you all know how the meeting goes. . .