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endless investigation

Date: Fri, 05/08/2009 - 00:52

Submitted by anonymous
on Fri, 05/08/2009 - 00:52

Posts: 202330 Credits: [Donate]

Total Replies: 23


hi, I have a year 2004 debt of 158$ on my credit report. it's from a returned check, at least listed like that. I wrote certified return receipt to the collector three times and had no response. Transunion did investigation and decided to delete it. Experian did it once and simply reconfirmed the debt online with no proof offered. I contacted them again and they have the debt listed under investigation again forever now. I am simply unable to find out anything about the debt. How do I make Excperian delete it since they seem not to have proof that this is mine. I don't think it is mine or I don't know anything about it, it is the only bad thing on my credit report. Can Transunion re-list it once it had it deleted?
any advice much appreciated!


Send them a letter cc:d to the Federal Trade Commission, put down all your past attempts (what you have said above but in explicit detail, including copies of the correspondences and the original & corrected copies of your reports). State your claim in the strongest wording possible while still being businesslike. This is not my debt, and no one has sent me any proof that could be construed by any reasonable person as a proof that I wrote this alleged bad check. If this matter is not resolved immediately, I will file formal complaints and consider legal action....


lrhall41

Submitted by Chrys Henderson on Fri, 05/08/2009 - 02:40

( Posts: 2538 | Credits: )


the credit bureaus are bound by federal law in these situations. Here's how the law requires this to go:

1--you submit a dispute to Experian.
2--They contact the creditor who listed the debt on your report, and ask them to verify it as accurate.
3--that creditor has 30 days from the date they get Experian's notification to respond with verification.

[samebox:ad6266bb97="NASCAR_Devil"]If disputing form your free annual report, the CRA's have 45 days to investigate[/samebox:ad6266bb97]
4--if they do not respond within that 30 day time frame, Experian MUST remove it from your report ASAP.
5--Experian must also send you an updated copy of your credit report showing the results of the investigation.

Simply put, the credit bureau's investigation cannot go past that point. If 30 days have come and gone since this all began, then they are in violation of the Fair Credit Reporting Act.

Another thing--if you sent the debt collector themselves a letter about this matter, and requested validation of the debt, they are not allowed to continue verifying the debt as yours until they provide you with proof of the debt. That is a violation of section 809 of the FDCPA. I hope you have copies of those 3 letters you sent and the green receipt cards from the USPS showing that they received them.....I would send the collector another certified letter, informing them of their repeated and willful negligence and how they are violating the FDCPA. Include copies of the 3 receipt cards and the 3 letters you previously sent them. Inform them that since they have refused to validate the debt, they now have 10 business days to remove the debt from your credit reports or they will be facing additional action from you, including legal action, to resolve the matter.


lrhall41

Submitted by on Sun, 05/10/2009 - 05:12

( Posts: | Credits: )


i was online at midnight and my investigation results email arrived.it was that debt was "updated" and no other info. it is still listed. I have green receipts for the last two times I tried to contact the collector to no avail.
should I still:
1. send one more letter asking 10 day action by the collector
2. what should I do/send to Experian.
As I wrote before Transunion was not able to verify and simply deleted my debt. Equifax never had it listed.
Thank you all, you help is truly appreciated.


lrhall41

Submitted by on Wed, 05/13/2009 - 03:43

( Posts: | Credits: )


Yes. Send the dispute to Experian. CC: it to the FTC and your State Attorney General (it increases the impact). File complaints with the FTC & AG. Include copies of all your correspondence, green cards, envelopes, etc. Clearly state that the alleged debt is NOT yours, that the CA cannot verify or validate it - because it is NOT yours - and the other 2 CRAs have removed it.


lrhall41

Submitted by Chrys Henderson on Wed, 05/13/2009 - 03:55

( Posts: 2538 | Credits: )


what kind of text should I send this time to collector and what kind to Experian/FTC/AG?
thank you for amazing help!


lrhall41

Submitted by on Wed, 05/13/2009 - 04:26

( Posts: | Credits: )


that will not do you any good because it doesnt matter what the other two credit bureaus did. They are not keeping it on your report(Experian, I mean) because they want to--they are keeping it on your report because THE CREDITOR VERIFIED IT. By LAW they must continue to report it!

Your fight is not with Experian, it is with the creditor thats reporting this debt to them. It is that simple. And you have all the ammunition you need already--namely, the first two letters you sent certified to the debt collector. When you dispute with Experian, Trans Union, etc etc, they send a letter to that creditor stating that you have disputed the entry. Under federal law, that creditor has 30 days from the day they receive that letter to respond. Here's the kicker--all they have to do is VERIFY the debt, which is name, address, SSN and DOB. NOTHING MORE. It is a far cry from VALIDATION, which is what the FDCPA requires them to provide to you if you request it. And some of these debt collectors dont even look at the info, they simply verify what was last reported and call it close enough. But at that point, if Experian gets that letter back and it says "verified", then they MUST report it as such. But since you wrote the collector letters already and have the receipt cards to prove it, that would have required them to stop all collection activity immediately upon getting that letter from you, until they provide validation to you of this debt. The FTC has made it clear that continuing to report/verify an entry on your credit file is most definitely "collection activity"...thats where you have them in a corner.

Send a certified letter return receipt to the debt collector again, informing them of the following:

1--you have previously sent them three letters(at one point you said three, but then you said two, not sure how many you really sent) requesting validation of this debt. Enclose copies of the receipt cards showing that they signed for these letters, and showing the dates this took place.

2--to date, they have refused to provide you with the validation the law requires.

3--Additionally, the law requires them to stop all collection effort until they provide that validation, and they clearly have not done so, as reflected by your credit report. Tell them that they are verifying this debt as accurate on your Experian report, even when they cannot provide proof to you that it is legitimate and that is a direct violation of section 809 of the FDCPA as well as the FCRA.

4--You are hereby giving them 15 business days from the date they receive this letter to remove any and all entries from your credit reports and cease all efforts to collect this debt, since they refuse to validate it in accordance with the FDCPA. Should they choose not to do so, you will have no choice but to take further steps to resolve the matter, including legal action for FDCPA and FCRA violations that they are committing.


lrhall41

Submitted by on Wed, 05/13/2009 - 04:37

( Posts: | Credits: )


i sent three but the first one was not certified return receipt - i was not aware of this option.Then I sent to CMRR.
Transunion tried to verify but ended up deleting it. does it mean that they could not do it? how come Experian managed to verify it?

so should I just send the text you included above or anything else?

Thank you. I truly appreciate it!:)


lrhall41

Submitted by on Wed, 05/13/2009 - 04:44

( Posts: | Credits: )


You've tried the collector 3 times already so I wouldn't waste another stamp.

As far as the wording, pretty much as I have already stated. However I would modify Quote:

This is not my debt, and no one has sent me any proof that could be construed by any reasonable person as a proof that I wrote this alleged bad check. If this matter is not resolved immediately, I will file formal complaints and consider legal action....
. To: I have attempted numerous times to resolve this fraudulent collection so I am also filing complaints with ... (spell them all out), and if this fraudulent mark is not immediately removed from my credit report, I will be forced to contact an attorney for possible legal action. Thank you for your time and consideration, and I look forward to receiving my copy, as required by the FCRA, of my credit report showing this fraudulent collection removed.

At this point, "alleged debt" is too weak of a term so the "debt" should be referred to as a "fraudulent collection".

The basic thing is to not be directly threatening, but certainly make it strongly implied.

If you wish, you can type up a draft copy and paste it here so we can possibly advise on details (just remove any personally identifiable info).

I do not believe Experian verified/validated it because the other CRAs removed it due to non-validation.

Look, if we had to wait for every bottom feeder to give up, none of us would get ahead. That's what the disputes to the CRAs are supposed to be for, to protect us against unscrupulous collectors putting fraudulent marks on our credit report. So do you feel that any company who knows your SS# can just put any debt they feel like and there is nothing you can do about it? I think not and I would shake the rafters until the fraudulent mark is removed and then I would sue for damages due to all the time spent on a FRAUDULENT charge, stress, and expense of mailing. Not to mention, $1000 for FDCPA violations and possible court costs and attorney fees.

Also, go to (www.naca.net) the National Association of Consumer Advocates and get a referral to a consumer advocate attorney.

See my blog post Creditors Gone Wild for the FCRA statutes.


lrhall41

Submitted by Chrys Henderson on Wed, 05/13/2009 - 04:59

( Posts: 2538 | Credits: )


are you saying I should forget about witing again to the collector and just write this letter to EXPERIAN with copies? of my CMRR notes from attempted communication with the collector?


lrhall41

Submitted by on Wed, 05/13/2009 - 05:53

( Posts: | Credits: )


so, I will forget the collector and just send this letter with copies of attempted communication with the collector, right? pls review the letter and thank! u r great help:)

from:
xxx

to:
Experian
P.O. Box 2002
Allen, TX 75013
1 888 397 3742
800 493-1058

Dear Madam/Sir:

I have recently tried disputing a fraudulent collection report by a Zenith debt collecting agency which appears on my credit file on your records. The dispute was submitted online and both times I received email results of your investigation. Again, both times even though you provided no proof, the fraudulent collection was updated and kept on your public records as accurate and current.

I am taking this opportunity to let you know in recorded writing that this is not my debt, and no one has sent me any proof that could be construed by any reasonable person as a proof that I wrote this alleged bad check. I have tried communicating with Zenith several times and here I include copies of my most recent attempted certified mail return receipt attempts. Zenith, although in officially recorded receipt of my letters - as you can confirm from the copies included - failed to verify this alleged debt - because this alleged debt is NOT mine.

I am requesting your immediate action and removal of this fraudulent collection from your records and from the credit file under my name. If this matter is not resolved immediately, I have prepared formal complaints and will need to pursue legal action against you.
Since I have attempted numerous times to resolve this fraudulent collection and several times brought it to your attention I am also filing official complaints with:

Federal Trade Commission
Consumer Response Center
600 Pennsylvania Avenue, NW
Washington, DC 20580

as well as:

Department of the Attorney General
235 South Beretania Street, Suite 401
Honolulu, HI 96813

Once more, if this fraudulent mark is not immediately removed from my credit report, I will be forced to pursue legal action. Thank you for your time and consideration, and I look forward to receiving a copy, as required by the FCRA, of my credit report showing this fraudulent collection removed.

Best,

xxx


lrhall41

Submitted by on Wed, 05/13/2009 - 06:23

( Posts: | Credits: )


Quote:

If this matter is not resolved immediately, I have prepared formal complaints and will need to pursue legal action against you.
Since I have attempted numerous times to resolve this fraudulent collection and several times brought it to your attention I am also filing official complaints with


You do not want to say that you have prepared complaints in one sentence and then say that you are filing in the next. How about this version:

If this matter is not resolved in a timely manner, in accordance with the Fair Debt Collection Practices Act which requires that only factual information be included in my Report, I will be forced to consider legal action against you, as I have exhausted every available means at my disposal to have this fraudulent claim against me removed from your Report, as the other Credit Reporting Agencies have already done.


Hopefully that will work. Experian is becoming really annoying lately, they are acting more like a corrupt business more and more. Now they even have their own credit scoring system just to be annoying and collect more profits. It is (very aptly) called the FAKO score by many...

You want to be very thorough so they can have no excuse to treat it like a frivolous dispute (which they can decide that).


Frogpatch, I have already made that suggestion. I think the OP is attempting to avoid litigation. This letter is a last-ditch effort at coming to an amicable solution - and also provides a documented paper trail should she have to go to court despite her best efforts.


lrhall41

Submitted by Chrys Henderson on Wed, 05/13/2009 - 10:40

( Posts: 2538 | Credits: )


this is waht I will send. last corrections anyone?
also, any idea how to format and what to include in the letters to FTC and AG? thanks, guys. amazing help is amazingly appreciated!

---------------------------
to:
Experian
P.O. Box 2002
Allen, TX 75013
1 888 397 3742
800 493-1058

Dear Madam/Sir:

I have recently tried disputing a fraudulent collection report by a Zenith debt collecting agency which appears on my credit file on your records. The dispute was submitted online and both times I received email results of your investigation. Again, both times even though you provided no proof, the fraudulent collection was updated and kept on your public records as accurate and current.

I am taking this opportunity to let you know in recorded writing that this is not my debt, and no one has sent me any proof that could be construed by any reasonable person as a proof that I wrote this alleged bad check. I have tried communicating with Zenith several times and here I include copies of my most recent attempted certified mail return receipt attempts. Zenith, although in officially recorded receipt of my letters - as you can confirm from the copies included - failed to verify this alleged debt - because this alleged debt is NOT mine.

I am requesting your immediate action and removal of this fraudulent collection from your records and from the credit file under my name. If this matter is not resolved in a timely manner, in accordance with the Fair Debt Collection Practices Act which requires that only factual information be included in my Report, I will be forced to consider legal action against you, as I have exhausted every available means at my disposal to have this fraudulent claim against me removed from your Report, as the other Credit Reporting Agencies have already done.

Since I have attempted numerous times to resolve this fraudulent collection and several times brought it to your attention I am also filing official complaints with:

Federal Trade Commission
Consumer Response Center
600 Pennsylvania Avenue, NW
Washington, DC 20580

as well as:

Department of the Attorney General
235 South Beretania Street, Suite 401
Honolulu, HI 96813

Thank you for your time and consideration, and I look forward to receiving a copy, as required by the FCRA, of my credit report showing this fraudulent collection removed.

Sincerely


lrhall41

Submitted by on Sat, 05/16/2009 - 01:12

( Posts: | Credits: )


Whatever you feel you need to.
You can wait if you like, or not - that is totally up to you. Personally, I would send the complaints right away because you have sent so many disputes already. In case the junk debt buyer decides to sue, you will have a lot of documentation that you put forth the effort for them to validate this alleged debt.


lrhall41

Submitted by Chrys Henderson on Tue, 05/19/2009 - 00:03

( Posts: 2538 | Credits: )