collection calls

Date: Fri, 07/10/2009 - 09:14

Submitted by anonymous
on Fri, 07/10/2009 - 09:14

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Total Replies: 3

I work in the HR dept for a small company in Indiana. The switchboard operator keeps getting calls from a c/a for an employee of ours. She has told this c/a that he has been given the message to call them and he needs to be called at home not here (work) and please do not call back. The most recent calls have been sent to me and I have also told them to stop calling to which they ignore the request.
These twerps have called 8 times in the past 4 days and its getting to the point I want to cuss them out.
So, what should we do?

Since you are in HR and should have a house lawyer, I would have

Since you are in HR and should have a house lawyer, I would have him send a letter and work with the employee to obtain a nice $1000 reward for violation of FDCPA. This should take the lawyer no more than 30 minutes and most companies hire out lawyers in block increments anyway.

lrhall41

Submitted by on Fri, 07/10/2009 - 10:06

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I agree....the collector/collection agency is violating FDCPA b

I agree....the collector/collection agency is violating FDCPA by calling the employer when the employer forbids it. The employee doesnt need an attorney to send an "intent to sue" letter...a simple letter from you or the switchboard operator stating that they told the collector that no work calls are permitted should be enough to get the $1000. However, the employee may want to consult an NACA attorney...the fact that the collector disclosed he works for a CA is disclosure and may warrent punative damages.

lrhall41

Submitted by SOAPLADY on Fri, 07/10/2009 - 10:53

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Whatever you do, please don't take out your frustrations on your

Whatever you do, please don't take out your frustrations on your employee, and please don't fire them! There is a very good chance that this may even be a bogus debt that they do not even owe! I have heard from both employers and employees that they have had to let the individual go/got fired for the abuse these unethical collectors were doing yet they had absolutely no control over! It saddens me when this happens.

lrhall41

Submitted by goldenbast on Fri, 07/10/2009 - 16:18

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