HELP!!! - Allstate Financial Services issue....

CLOSE YOUR ACCOUNT ASAP, and NEVER give your banking information to a CA, most are lying scumbags, and will empty your account if given the chance!!

Unless you got an agreement in writing or recorded the conversation detailing the arrangement (and you could legally admit it to Evidence in civil court), there isn't too much you can really do except to close your account and consider it a lesson learned.

Send them a Debt Validation letter (Dispute) and on that letter also ask them to defend their charges you mentioned.

Actually there may be something you can do. First open a fraud case with your bank. The simple fact is you never authorized them to dip into your account. That is fraud. You can pursue them for fraud but it will take some doing. They would have to prove that you gave them authorization, which would be hard for them to do if you never gave them authorization to begin with.

Talk to your bank, get that account closed and a new one open but let your bank know you want to pursue this theft of your money. They will best know what to do.

Also, when you set up a payment arrangement..get it in writing! That is paramount! because without it they can just decide how much of your payment gets applied. mIf it is in writing they have to abide by it, if you pay $50 bucks a month towards the debt and it is in writing, then not one red cent of that can be for anything else.

Always get it in writing. I can't stress this enough. If they refuse to put it in writing then you refuse to pay. Even if they sue you, even the judge would ask them why they wouldn't put it in writing. After all, if they had every intention of honoring the agreement, they would have no reason to not put it in writing. Something to think about.

I am so frustrated!!!

I called the company and they were completely inept! They made me wait and call back today, and when I did, the "supervisor" I am dealing with is having ME get the information from my bank as to what date the check was written for. They are claiming that the bank cashed the check early but my bank sent me a copy of the check, it was dated for the 10th. So Allstate is lying. Again. On top of this, when I demanded to know why only $104 and $50 was being applied instead of the $120 and $66, he basically called me a liar and told me that I was wrong and that they paid Applied the full amount I had given them!!

I tried calling Applied and they told me that they are not allowed to do anything with me on the account, they refused to work with me personally but they did tell me that a) Only $104 and $50 was put on the account, b) they are charging me the Late fee because they lump the late/overlimit together and I will continue to get charged even though the hardship program was supposed to help with this and c) (and this one REALLY pisses me off), Allstate charges a $16 processing fee for every payment.

?!?!?!?!?!?!?

So Applied knows they do this but a freaking supervisor cannot tell me that they charge a $16 fee and calls me a liar to boot????

At this point I am going to have to open a new account but I don't know what to do at this point. I am paying the money I can afford, so on their 'Program' to help me pay it off, I am actually only paying off $18 a month.

I don't know what to do.

Section 808 of the FDCPA [15USC1692f(4)] says they cannot:
Quote:

They are also required by the fdcpa to send you a notice that they are going to deposit that check....did they??

I put a stop on my bank account and did exactly what was suggested above. I am writing the attorney general to have them investigated. These guys are crooks, they pretend that the person that you talked to and set up the arrangement with is no longer at the company. Fortunately I have a letter with the payment arrangments on it. I am pursuing the fraud and the unautorized payment.

Great. Best defense is to go after them for their violations. They seem to think that the people they talk to are idiots. If they violated their written arrangements, then they would seem to have no defense. Like Chrys said early deposit of a check or instrument is and FDCPA violation. That could be worth $1000 plus lawyers fees and court costs.

Go get 'em.

I'AM A DEBT COLLECTOR.... HAVE BEEN IN THE BUSINESS FOR OVER 10YRS... RECENTLY SETTLE AN ACCT FOR 1 OF MY CLIENTS WITH THIS COMPANY.. FORTUNATELY FOR MY CLIENT I DEMANDED A SIF LETTER (WHICH IS A SETTLEMENT OFFER LETTER FROM THEM... OR MY CLIENT WOULD NOT HAVE A LEG TO STAND ON... HOWEVER THE SIF WAS COMPLETED AS AGREED AND Allstate Financial Services WILL NOT SEND MY CLIENT HER FINIAL LETTER WHICH SHOULD ALWAYS READ ACCT IS SETTLE AS AGREED AND ALL
3 MAJOR CREDIT REPORTING AGENCIES HAVE BEEN NOTIFIED.
AFTER 12 ATTEMPTS SPEAKING TO GREG ANTHONY, BEN MOORE.. I GOT NOTHING BUT EXCUSES WHY MY CLIENT CANNOT GET THE LETTER THAT IS REQUIRED UNDER FDCPA LAW. OH YEA DID I MENTION THEY UNAUTHORIZE PYMT THAT WAS TAKEN AFTER THE SIF WAS COMPLETED... PER CONVERSATION WITH MR ANTHONY AT HIS REQUEST A POA WAS SENT AND STILL NO PHONE CALL BACK FROM HIM TO DISCUSS THE ACCT... 12 OR MOR ATTEMPTS MADE TO RESOLVE THIS . BUT ALL I GOT FROM THE SUPERVISOR AND MANGERS WERE HANGS UPS AND LONG HOLD TIMES AVERAGE 20MIN OR LONGER .... HOWEVER I DO THIS FOR A LIVING SO
TIME IS ON MY SIDE.....CONSUMER BEWARE!!!!!!! THI COMPANY PRATICES UNETHICAL DEBT COLLECTION METHODS
SEE ABOVE :COMPLANTS:::::::::::::::::::::
THEY BROKE FDCPA ON COUNTLESS TIMES... I MYSELF WHO HAS NO ACCT WITH THEM ,WILL REPORT THEM TO THE ATTY GENERAL IN THERE AREA.. THEY ARE 3RD PARTY COLLECTORS
IF THE CANNOT COLLECT ON THIS DEBT YOUR ACCT WILL BE SENT BACK TO THERE CLIENT AND EVENTUALLY SOLD TO ANOTHER COLLECTION AGENCY.. WAIT!!!!!!!!!!!! DO NOT DO BUSINESS WITH THESE CROOKS, CLOWNS, JOKERS AND THEIVES AND LIARS... I WILL BE CONTACT A MAJOR NEWS CHANNEL TO INVESTIGATE THIS PLACE THE ARE RIPPING PEOPLE OF AND VIOLTAING FDCPA IN EVERY FORM

Hire attorney ASAP! Then proceed to sue the pants off them. If all goes well, you will never pay another dime toward this bill. Many attorneys will take this case and you will not have to pay a dime.

My firm is preparing multiple class action suits against this company. if you have an account with this company, please email Sorry, I removed the email address per the TOS, you will need to register and join this community in order to pass your information to others, per private message, Shazzers. with your name and account number (if you know it) and the reason why you are making the complaint. and we will get back to you. this is completely fee free, so no worries there..

att at law.. i would love to get a hold of you not sure how to go about registering and all that i do have an account with them and have the employee name that was rude and stated if I missed one payment my file would be sent to court house for further collection activity, i wanted one payment stopped because I did not have money left over, and i got a lecture on being responsible and should pay my bills.... he was rude, threating and miserable.... i asked what further collection was and he said i would have to wait to find out, yes and 16 a month is very uncalled for a check fee...

Love my job, maybe Shazzers can give you the information since she jumped the gun and deleted the email address.

shazzers didn't jump the gun.posting personal or solicitory emails and /or other info is against the TOS rules.

This Greg Anthony is most unprofessional and I hope Allstate realizes that he is actually costing them money. I say this because I actually have the money to pay and have offered to pay in one lump sum. All I asked him was to send me proof of the debt in writing and an address to send a cashier's check. He says that I'm broke and am just trying to buy time and I wasted 45 minutes with him listening to threats, name-calling, insults, etc. And in the end he said he would NOT send anything in mail. So, Allstate can count at least MY unpaid account due to the ridiculous antics of this clown, Greg Anthony.

Please tell me how to private message you...

[QUOTE=Anonymous;462951]My firm is preparing multiple class action suits against this company. if you have an account with this company, please email Sorry, I removed the email address per the TOS, you will need to register and join this community in order to pass your information to others, per private message, Shazzers. with your name and account number (if you know it) and the reason why you are making the complaint. and we will get back to you. this is completely fee free, so no worries there..[/QUOTE]


I am having to close my account out today after having to file the 2nd fraud charge with my bank and the 4th wrong amount that they have sent through on my account and numerous wrong dates!!! Send me your email address and I will be more than happy to email you!

iT HAPPENS TO ME TOO I AUTHORIZED A WITHDRAW FOR 200 AND WHEN I CHECK THE BANK THEY TOOKED 416.00 TRY TO CALL AND NOT LUCK, I CALL THE BANK TO STOP BUT WITH NO LUCK , THE FOLLOWING MONTH THEY TOOKED ANOTHER 416 THIS TIME I WAS ABLE TO REVERSE THE WITHDRAW AND CLOSE THE ACCOOUNT,
I TRY TO CALL BACK TO ALLSTATE AND I WAS NEVER ABLE TO GET IN TOUCH WITH THE PERSON WHO I MADE THE ARRENGMENT FOR THE 200 NOW I DON'T CARE BAOUT THEM THEY ARE A BUNCH OF CROOKS I WILL SUGGEST YOU TO GO TO YOUR BANK AND CLOSED THE ACCOUNT

Does anyone have the phone number to allstate financial services or an e-mail address .I have been trying to get papers regarding my account any letters of documents without success . The person just keeps telling me to call him i missplaced his number his name is Lee Miller.

Don't call, send them a letter.

Do not give them anything---they will not sue you---i used to work for them--crooks
illegal operations----some names to be aware of: Karen-marie-troy-doug //// these are just a few------they are operating in the basement of an employees basement in nova scotia canada cause couldn't pay the rent for the old building!
Numerous employees fighting for $$$ owed to them-----be careful---if they have your bank info they will wipe your account clean

[COLOR=Indigo]I use to work for them for 2 years and they make us lie to all the debtors
and tell them that were going to sue them. Also it was a most to say we were private investigators on fraud checks or on pay day loans... Their main paper is golds gym they charge triple the amount that comes into the agency... Also they collect on accounts from different clients that they no longer have contracts with... their collecting in a office that no one is to know were its at... do not give your check info to them .
*********** DON'T DUE ANY BUSINESS WITH THEM THEY DON'T HAVE A COLLECTION LICENSE*************** THEY ARE WANTED BY MANY CLIENTS DUE TO FRAUD AND ILLEGAL COLLECTIONS THEY NEED TO BE STOOPED.... THEY STILL OWE ME A PAY CHECK... THE OWNER MICHEAL O'CONNER EVEN BOUNCE HIS OWN EMPLOYEES CHECKS AND HE DOESN'T LIVE IN VEGAS ANY MORE HE LIVE IN CALIFORNIA RUNNING ILLEGAL OPERATIONS IN A SMALL OFFICE THAT'S UNKNOWN... THEY USE NUMBERS FROM DIFFERENT STATES SO THEY CANT BE TRACKED DOWN.... THEY ALSO GO AS SWIFT FUNDS FINANCIAL.... THEIR A FAKE COLLECTION DEPARTMENT NOW.... THEY NEED TO GO TO JAIL....

WE NEED TO STOP THEM.......
TROY GREEN AKA ROY GREEN
REBECA CUMMINGS
CHRIS TAYLOR
ANN BAKER
TOM ADAMS
GINO VALENTINO
CRYSTAL SPRINGER
KAREN
DOUG DIAMOND
MICHEAL O'CONNER :x
RYAN
ECT THE LIST GOES ON.........
:x:x:x:x:x:x:x:x:x:x:x:x:x:x:x
[/COLOR]

Im furious! I paid what was due when i cancelled an early membership with golds gym. The last four months theyve been charging me an additional $66, i filed a claim and i also stopped payment. The claim takes a while for investigation to go through and the stopped payment somehow didnt process so swift funds/all state financial (whoever they are) continued to take money from my account. I just had to close my debit card and file another claim for a total of four months. That is money i dont have especially because i pay bills and my college necessities. This is rediculous, two of my sisters work for chase bank and have told me that numerous people have come in complaining that this collection agency is taking unauthorized money from their accounts. something needs to be done! Believe me im definitely doing my part!

If this helped, I worked for them in april and may of this year. I walked away because it seemed fishy.. Doug "Diamond" is just an alias. his real name is Douglas Joseph DODMAN. (you can find him on facebook! =] ) He is running a shabby "call center" out of his three bedroom basement apartment.. on Spruce St in Halifax Nova Scotia. Just so everyone knows.. these people are drug addicts, bad parents... Low lives. And to be very clear, nothing about this is legal, they don't make anyone do training. Just read verbatim what he's given you. many people including myself still have the program on their PERSONAL computers with access to private information such as client addresses, birthdates, and socials. I have been in the program for the last week changing EVERY account to paid.. :rolleyes::twisted: I was ripped off over $500.. Never received ONE pay..! I know one thing.. If you want to spend a little time pissing Doug off.. you can call 619 365 4150 just call and hang up at all hours of the day and night.. its his work phone in his living room.. given time differences I'd be pretty annoyed. BLOCK YOUR NUMBER. He has caller ID