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Dealing with Allied Interstate Inc

Date: Sat, 07/25/2009 - 14:45

Submitted by anonymous
on Sat, 07/25/2009 - 14:45

Posts: 202330 Credits: [Donate]

Total Replies: 8


As mentioned in the thread regarding Capital One...I received a letter from Allied Interstate saying my account from Capital One was turned over for collection.

Today I called Capital One and they have no records of turning my account over for collection. We even talked that while I am a month behind, they don't turn over accounts until after 6 months behind on payments.

Capital One had me read the letter from Allied Interstate and they were as confused as I. On the letter from AI it has their address, phone numbers, work hours etc. They even reflect that on Saturdays they close at noon, yet they keep trying to call me. I have been advised to stay away from them. Do I answer their call and tell them to buzz off?

How do I handle them since this is obviously a scam?


Hi
I actually work for the collections department with allied interstate...we are base dout of canada

allied interstate handles two departments for capital one triage which is accounts 1-120 days past due and liquidate cash wich is 120 to 180 days

i work for liquidate cash..we have this problem all the time..we do represent capital one and my liquidate cash department is the only one cap one has but because we are known to capital one as liquidate cash if you say allied interstate they wont know what your talking about

we have to use allied interstate as our company name because we are third party even though we work for cap one..we can even transfer to thier customer service department and hardhsip etc...

its frustrating because we are just doing our job and we work on the cap one system..i can only do as much as the system lets me do... our office is not a scam

if you called cap one and said my account is in liquidate cash they would know what your talking about

if you have anymore questions about allied interstate and thier workings ask me


lrhall41

Submitted by on Sun, 07/26/2009 - 16:49

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I think you're full of it.

Sorry to be rude, but considering I have now called Cap One twice and there is absolutely no records on my file of being transfered to a collection or cash liquidation...i smell trouble.

Besides I noticed on the bill I got from them their hours closed on Sat at noon, yet my phone was still ringing as of 6 pm yesterday.


lrhall41

Submitted by on Sun, 07/26/2009 - 17:44

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Sorry ...it is the same thing I spoke about...it aint a scam nor is he full of it. This is the way it works.

Yes agencies have official hours. However often collectors work other hours as well. Our agency posted official hours Monday thru Saturday...and yet we frequently worked sunday.


lrhall41

Submitted by SOAPLADY on Sun, 07/26/2009 - 18:06

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hi all again...we get this all the time..the customer service people have no idea about collections because they usually only deal with people who are usually trying to get and account or are up to date with thier bills..i like to tell people on the phone if you called the number on the back of your card, put in your account number, and now you've been routed to allied interstate we must be for real...we also work on the capital one system....
you give me your account number i can tell you all your personal information from your social to your last purchase and everyday we get 40000 accounts in our collection department loaded from capital one...

i think the biggest problems is people are more upset with themselves letting them get into collections... we are late stage 4-6 months

the way it works is up until 4months your are still directly with capital one and they will lower your apr, do long term payment plans waive fees etc etc to get people back on track..when people still cant or wont do that they get sent to the third party..aliied interstate.. theyve had a chance for four months then they wonder why their minimum payment on thier 3000 isnt 45 dollars anymore..yet we still offer them fees and settlements etc etc.

i understand some people go through serious situations medical, divorce, nat disaster..and we do have a hardship department...capone does not consider unemployment a hardship unfortunately...and if your really that desperate you could go to a fast food restaurant..but some people just dont want to pay...well sorry but thats not your money its cap ones money...

you have 6 months to make some effort towards your bill adn then your screwed..you account gets charged off and although we say you "may get an R9" at the least its and R8 but most often its and R9 and the people in recoveries are not nice they want the full balance and your credit is screwed for the next 7-10 years

a lot of people also think that because they are in collections there is no point but i have taken 5,6,7,even 1000 dollars off peoples balances so call i and we are able to work with you


lrhall41

Submitted by on Fri, 07/31/2009 - 07:38

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