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Rental car damage claim

Date: Sat, 08/01/2009 - 05:10

Submitted by anonymous
on Sat, 08/01/2009 - 05:10

Posts: 202330 Credits: [Donate]

Total Replies: 3


I had rented car using free days at National. While I returned car I found scratch on the left drive side bumper. Guys looked at it while returned and said it is not an issue. A month later I got bill of $700 so I claimed to credit card and they denied it based on free days. I got call from collection agency after 4 months now. What I need to do ? Any advise , appreciated.


I just rented a car yesterday, and there were scratches and dents all over the thing. It was the only car they had left so pretty much the lady told me "take it or leave it". We went outside and did a walk-thru, and she noted on a form all areas of the car where there was damage (I took pictures with my phone too), and then she just told me "don't bring it back any worse than this." So I have this form and pictures, and if they try to say I caused any damage, I'll go crazy on them.

But I would think the same thing would apply to the OP here. If there was existing damage on the car, he should have got something in writing that the place knew it was already there. And yeah, upon returning if the damage was an issue, they should have written it up then. Otherwise how do you know it didn't get scratched just sitting in the parking lot?


lrhall41

Submitted by DebtCruncher on Sun, 08/02/2009 - 17:33

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