Answering calls from CC Companies
Date: Tue, 10/27/2009 - 21:53
Im two months behind with AMEX and one month with Chase. AMEX is been calling like crazy about 5 or 6 times a day. I spoke with them only once (last month) and told them that I was going to pay the minimum in two weeks, but only to get rid of them. Two weeks passed and I didn't make the payment. Since then I haven't picked up the phone.
Im planning on talking to them soon. I don't know if by me not answering the phone is going to accelerate things with them (sending my debt to collections or suing me)
What should I say to them? should I mention Im planning on settling with them, or is it too early to mention it? Should I just tell them I can't pay, Im sorry!? Should I answer the calls at all?
Please let me know what the best way to proceed, How many times should I talk to the in a month, Whats the best way to approach them etc..
Thank you
IMO its better to answer the call and let them know your situati
IMO its better to answer the call and let them know your situation. Tell them that you're finding it hard to keep up with the payments and would be glad if they can do anything to assist you in paying them. Let them come up with an offer. It'd also buy you some time. Just show them your willingness to pay the debt, or they might freak out and sue you.
You may search the site to read people's experience with the two lenders. I'm sure that both of them have been discussed several times in the past. I'm mentioning only two such discussions below.
http://www.debtconsolidationcare.com/collection-agencies/amex-offer.html
http://www.debtconsolidationcare.com/settlement/chase-offer.html
talking is key, if you keep the communication open they know tha
talking is key, if you keep the communication open they know that your just not paying. tell them your story of why and how it happend over and over. I too would allow them to make the offers and see what they can do for you and if its not doable, tell them simply that you cant swing that, and if there is something better they can do. talk and negotiation is key to keep you from getting sued. if they offer you a settlement counter offer. just keep in contact with them and you will do fine!
I will talk to them soon over the phone. I will be posting how t
I will talk to them soon over the phone. I will be posting how the conversations go!
Thank you
keep us posted! we are here for you if you have any problems or
keep us posted! we are here for you if you have any problems or questions!
I'd keep in contact with them. I wish I had done that when my ac
I'd keep in contact with them. I wish I had done that when my accounts were with the original creditors.
Just tell them what you're trying to do. Let them know your situation, that you'd like to settle. If they won't come up with a good settlement amount, see if they have a hardship program or something to that effect.
But I'd definitely stay in touch with them.
I'm about three weeks late on Amex (balance 40K). They called la
I'm about three weeks late on Amex (balance 40K). They called last week and left a message to call a certain person during the hours of 8-4:30 (when I am at work). They have not called back since. I find that really odd. When I was late last year, they called every other day.
Chase called 6 or more times daily until I asked for info on a hardship plan. (balance 15K) That was mailed to me a few days ago. I haven't heard from them since.
I am glad the phone is not ringing but a little apprehensive too.
I tried to talk to them and they would call the next day, that g
I tried to talk to them and they would call the next day, that got old. Then I tried calling them every 3-4 weeks and let them now my situation. After 5 months I received a summons from Chase. Now I turn the ringer off and don't talk to them at all. If you are saving your money for a settlement, I would not answer the phone until you are ready to settle otherwise it is just a strain on you that you do not need at this time.
They will listen to your story and sound really concerned and after you go over all the things they have to offer, then they tell you there is an account specialist on the line that can help you out and you have to go over the whole thing again. It is a mental draining process and they will do it everyday if you keep talking to them.
Quote:Originally Posted by AnonymousI tried to talk to them and
Quote:
Originally Posted by Anonymous I tried to talk to them and they would call the next day, that got old. Then I tried calling them every 3-4 weeks and let them now my situation. After 5 months I received a summons from Chase. Now I turn the ringer off and don't talk to them at all. If you are saving your money for a settlement, I would not answer the phone until you are ready to settle otherwise it is just a strain on you that you do not need at this time. They will listen to your story and sound really concerned and after you go over all the things they have to offer, then they tell you there is an account specialist on the line that can help you out and you have to go over the whole thing again. It is a mental draining process and they will do it everyday if you keep talking to them. |
I agree. Or, they will tell you there isn't anything they can do to help you because you don't make enough money, it makes you want to bang your head against the wall.
