logo

Debtconsolidationcare.com - the USA consumer forum

Balance Remains post-settlement

Date: Thu, 12/10/2009 - 07:18

Submitted by anonymous
on Thu, 12/10/2009 - 07:18

Posts: 202330 Credits: [Donate]

Total Replies: 3


I settled my AmEx account for roughly 35% three months, but still have not received a zero-balance letter. I called AmEx last night to request such a letter and they informed me that while my account is settled, the balance will remain forever.

I was incredulous. According to the rep, the settlement will be reported to the credit reporting agencies and AmEx will no longer pursue the remaining balance, but I can never get rid of that balance. I went back and checked my settlement letter, and sure enough, it doesn't say anything about a zero balance.

What can I do? Am I totally screwed? Will my credit report be forever tarnished?