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nco and capital one help

Date: Sun, 12/20/2009 - 12:29

Submitted by gonzofan
on Sun, 12/20/2009 - 12:29

Posts: 3 Credits: [Donate]

Total Replies: 15


Hi there!
I have a small line of credit (had) through Capital One. It was a $500 limit. I ran into some health issues and had to take a considerable time off of work. It has been several months (mid-summer) since I last made a payment on this card, and, of course, the account has racked up a considerable amount of interest and late fees. I recently sent a letter to try to get this situation worked out, and apparently Capital One has since turned the account over to NCO for collections. I've never dealt with anything like this before, and I'm sick to my stomach scared out of my mind. I received a phone call from them Friday that I had until 9pm that evening to call them back (which I didn't) or they would turn the account over to the county I live in. I'm assuming this means a lawsuit. I want to pay this account in full, minus some of the absurd interest, once I receive my income tax return toward the end of January (last letter received from Capital One had it up to a little over $1100), but I have no idea what to do at this point. Any advice would be super. I just want to have this cleared away and taken care of asap.
-gonzo


I thought I would have at least received a letter or something first.

I really just don't know how this works. I've read NCO can be a pita to get the debt sized down a bit. I would pay the whole amount, but if there is any way I can manage to have it adjusted, it would be awesome.

Any advice would be much appreciated! I've read so much, and it usually pertains to larger and older debts. My debt, obviously, isn't gigantic or old. Do I write a letter to NCO to ask about an adjustment? Do I do a DV first? Does the request for a smaller amount get send certified with receipt?

Thanks again!


lrhall41

Submitted by gonzofan on Sun, 12/20/2009 - 12:43

( Posts: 3 | Credits: )


First off, use the correct lingo. You want a settlement, not an adjustment. They will walk all over you if you use any other term.

Personally, if you have the money, I would suggest calling between christmas and new years and offer them a settlement at say 40%...it gives you negotiating room. If they want it, they will fax you a settlement letter....you never accept or pay a settlement without it being done in writing. (Collectors will be scrambling to meet their december goals....they will be more open to a bigger settlement.) If you dont have a fax, have the fax number of your local kinko's or other fax machine ready and waiting.


lrhall41

Submitted by SOAPLADY on Sun, 12/20/2009 - 13:01

( Posts: 17315 | Credits: )


Great! Thanks so much! (Can you tell I'm totally new at this?)

I honestly can't get any money to them until my tax return (three kids and Christmas isn't easy when you're temporarily out of work), but maybe I could write them now to offer a settlement at 40% to get the ball rolling. Would that be a good idea? I do have a fax machine. Also, would it be better to call or write with the settlement offer? I was told to keep every bit of contact with them in writing.


lrhall41

Submitted by gonzofan on Sun, 12/20/2009 - 13:12

( Posts: 3 | Credits: )


NCO being a collection agency can not press any charges or turn you over to your county, Capitol One can, but NCO can not. Ignore the calls until you can possibly pay it off, and go for the settlement. The will accept breaking the settlement up into portions but need a credit card or bank account number to do that. I recommend getting a prepaid debit card from say Wal-Mart and set up payments through that instead of giving any personal information. They can and will take extra interest out of your account if it is available, so a pre-paid debit and the exact amount that was agreed upon is much safer.


lrhall41

Submitted by on Mon, 12/21/2009 - 10:00

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Quote:

Originally Posted by Anonymous
NCO being a collection agency can not press any charges or turn you over to your county, Capitol One can, but NCO can not. Ignore the calls until you can possibly pay it off, and go for the settlement. The will accept breaking the settlement up into portions but need a credit card or bank account number to do that. I recommend getting a prepaid debit card from say Wal-Mart and set up payments through that instead of giving any personal information. They can and will take extra interest out of your account if it is available, so a pre-paid debit and the exact amount that was agreed upon is much safer.


Good advice, I agree!


lrhall41

Submitted by Shazzers on Mon, 12/21/2009 - 10:01

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I wouldn't pay them a dime. Let them rack up the FDCPA violations, retain a consumer rights attorney, sue them in federal court, and watch this debt evaporate before you eyes. You can take a long vacation at NCO's expense ... maybe even send them a postcard when you are enjoying a drink on the beach!


lrhall41

Submitted by on Mon, 12/21/2009 - 10:55

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I also had to deal with Capital One and NCO. NCO played dirty and when I contacted Capital One about it, it did not stop. I made sure I had names and all of the 21 times a day NCO called me and my family. I successfully sued both and won $2000. They violated the FDCPA many times and I had the paper trail to prove it. Many attorney's in this area will work for free. Good luck!


lrhall41

Submitted by on Tue, 12/22/2009 - 07:46

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