Cash Today Ltd over charge $79 for $200 dollars
Date: Wed, 01/11/2006 - 09:36
Cash Today, Ltd.
When I was dealing with them, they were extremely aggressive, literally getting in shouting matches with my boss and my human resourses department, and I work for a large company. I sent them numerous cease & desist letters, demanding they contact me on my cell phone. You're right, everyone I spoke to had a very thick accent and they claimed to be located in London and that American laws, regarding debt collection didn't apply to them. I filed complaints with the BBB in my state, as well as with the FCC...that seemed to get their attention. I also enlisted the help of my congressman, who just happens to have his office in my office building. If anyone is dealing with this "company", do you homework and know your rights...
Not only Cash Today charges more amount than stated, they also d
Not only Cash Today charges more amount than stated, they also don't give out any copy of the agreement made with them. A legitimate company will give the agreement contract in writing to the consumer. But they claim that they are a paperless and fax less company. My question is how a person will dispute with the company if there is a need to. It shows how unprofessional they are and want to do business by cheating people without leaving any proof.
Whenever you have been charged too much by the company and the amount withdrawn is completely outrageous, dispute it with the help of your bank. The company has to verify each of the items you disputed and credit back the excess money. If they don't respond, you have a strong case to be filed against them on charges of breach of contract.
I also know that Cash Today misuses the bank information of those who never took a loan from them. People might have submitted their personal information with them and later decided not to take the loan, but still they take out money from their accounts. When contacted to cancel the loan application, the customer care people tell to put the request in writing. Most of the letters don't even reach on time since they do not have a fixed address in Reno, NV as it is a call center and not the processing center. Unfortunately, money is taken out from the bank accounts by this time.
It is very necessary to place your complaints with the local AG's office as well as the BBB and the FTC. They have already received a large number of complaints against this company and are set to take legal actions against them. They have to review each of the files individually and penalize the company heftily. This is perhaps, the only way to fight against Cash Today. We all need to unite together and throw this company out from US. Let them do whatever they want to do in UK.