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Automated Phone Calls at Business

Date: Mon, 06/21/2010 - 13:05

Submitted by anonymous
on Mon, 06/21/2010 - 13:05

Posts: 202330 Credits: [Donate]

Total Replies: 4


How do I get our business number removed from the automated telephone systems used by debt collectors? Our policy does not allow employees to receive personal calls at work unless it is an emergency and the constant calls are an interruption to our business. I have tried filing a complaint with the FCC and the FTC to no avail.


You need to send the collector a cease and desist letter via fax or certified mail (so you have proof that they got it). After that they are legally required to stop calling you. There are two templates you can use on this site under DIY sample letters.

Have you tried to get their number on the national do-not-call-list? I don't know if that will work, but it's worth a try.


lrhall41

Submitted by OVLG Attorney on Mon, 06/21/2010 - 13:17

( Posts: 511 | Credits: )


Bad advice, OVLG...the do not call list is for telemarketers and has nothing at all to do with debt collectors. The best way to get a debt collector to stop calling the work number is to notify them in writing that calls cannot be received there. If they continue to call after they get that letter, then you have grounds for a lawsuit.


lrhall41

Submitted by skydivr7673 on Mon, 06/21/2010 - 20:44

( Posts: 2036 | Credits: )


Very simple, you call them once on a recorded line and advise them to stop calling. If they don't, contact a consumer attorney and sure them. You are entitle up to $1,000 under FDCPA. The reason you are getting calls is because one of your employees listed your number as their home number to hide from the collection agency. If you need a good consumer attorney - visit no solicitations allowed here This is not legal advise... just trying to help... have a good day... again, no solicitations allowed here
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I will also drop in to say that this, while it might be enough in some courts, is technically not enough according to the letter of the law. The FDCPA's wording specifically states that you must notify them IN WRITING. It is a technicality, yes, but if the law says "in writing" then you need to follow it to cover all the bases.--Jon


lrhall41

Submitted by on Tue, 06/22/2010 - 17:27

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