Phone call question...

Date: Thu, 07/08/2010 - 10:40

Submitted by cookycris
on Thu, 07/08/2010 - 10:40

Posts: 118 Credits: [Donate]

Total Replies: 3

I just got off the phone with american express and boy they don't take no for answer. The senior rep wanted me to give them an amount that i thought i could pay by the 18th of the month and when i said i didn't know how much i would be able to pay they told me that even if i said now that the $103 ( past due amount) could be paid that i could call and change it later. I kinda felt like that would not be right since i am planning on not paying it. at this point my account will go to 60 days late. Should i tell them ok then call right before and tell them i can't make the payment? These phone calls are not easy!!!

I wouldnt agree on the payment. Whenever they call just tell the

I wouldnt agree on the payment. Whenever they call just tell them "I intend to pay you. I just can't pay you now. Thank you for calling." and hang up. Other best solution is to just ignore the call. If its your cell put it on silent.
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lrhall41

Submitted by MattS on Thu, 07/08/2010 - 11:09

( Posts: 3 | Credits: )

I learned the REALLY hard way that creditors will not settle if

I learned the REALLY hard way that creditors will not settle if you pay them ANYTHING. All of the talk about "make one payment and it will stay in our department" and all that did was cost me more and delay settlement. Sucks they don't understand anything else, but that is the way it is.

lrhall41

Submitted by dantheman on Thu, 07/08/2010 - 14:39

( Posts: 860 | Credits: )

so is it best to just not answer the calls for a while? also...

so is it best to just not answer the calls for a while?
also... i thought these companies stopped calling employers? american express keeps calling my husbands job, and he works on the road and really doesn't want the dispatcher knowing his bussiness, so i went on the we site and deleted his work #. since they have already used it, will they still have it? and if we tell them to stop calling his job, do they have to stop? Thanks for your help !!!

lrhall41

Submitted by cookycris on Mon, 07/12/2010 - 16:28

( Posts: 118 | Credits: )